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    Dyna Kleen

    5.0 (2 reviews)
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    Response time

    1 day

    Response rate

    35%

    Services - Dyna Kleen

    Air duct cleaning

    Carpet cleaning

    Rug cleaning

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    Ask the Community - Dyna Kleen

    ServiceMaster of the Black Hills - Yellow is our favorite color!

    ServiceMaster of the Black Hills

    (1 review)

    Bill just left after doing an incredible job cleaning the carpets in our family room, hallway, and…read morekids' rooms. We have a dog, a cat, 2 guinea pigs and 2 young children, and our family is TOUGH on carpet. To top it off, we switched kitty litter brands and our cat protested by using the CARPETED FLOOR as his new litter box for several days. #yuck Technician Bill Weidner was courteous and respectful, explained every step of the job, vacuumed the edges beforehand (not everyone does this!) and had a pro tip for how to attack the cat hair that gathers in corners and on stairs. I am IMPRESSED! I have had decent carpet cleaning, and I have had lousy carpet cleaning. I wasn't sure what to expect given the state of things, and the lower level of our home now looks incredible. The price was reasonable, the service was excellent, and I will be a customer for life. THANK YOU for giving us a family room we can enjoy sans stinky//dirty carpets, and hitting refresh on our kids' rooms. It's not easy to find a reliable carpet cleaner who doesn't break the bank, and I am absolutely thrilled with the results. 1. Hire Service Master of the Black Hills with confidence. 2. Ask for Bill W. 3. Sit back and relax. They'll get the job done!

    From the owner: ServiceMaster Restore provides fast, professional damage restoration services for homes and…read morebusinesses when you need help most. Available 24/7, our experienced team responds quickly to minimize damage and restore your property safely and efficiently. We specialize in water damage restoration, including emergency water extraction, drying, and flood cleanup to prevent mold and structural issues. Our fire and smoke damage restoration services address soot cleanup, odor removal, and repairs after a fire. We also offer professional mold remediation, identifying the source of moisture and safely removing mold to protect your indoor air quality. ServiceMaster Restore also handles storm and weather damage, biohazard and specialty cleaning, and commercial restoration services designed to reduce downtime and get your business back to normal as quickly as possible. Why choose ServiceMaster Restore? • 24/7 Emergency Response • Highly trained, certified technicians • Advanced restoration equipment and proven methods • Insurance claim assistance to simplify the process • Locally owned with national support We understand how stressful property damage can be. That’s why we focus on clear communication, reliable service, and quality results from start to finish. Whether you’re facing water damage, fire damage, or mold concerns, ServiceMaster Restore is here to help you recover with confidence. **Call anytime for emergency service or a consultation.

    Spot Free Carpet Care

    Spot Free Carpet Care

    (2 reviews)

    I made the mistake of contracting with Spot Free for a 2-room carpet cleaning. I spoke to "Wayne"…read more(owner, I believe, is Alan Wayne Keeney) and after a conversation about the process and how long it would take, we agreed on a date and time. I then spent the 2 days prior to the appointment packing up small items and moving furniture into other rooms (who would have thought a queen size bed would fit in the bathroom and the kitchen would accommodate a couch?). On the morning of the appt, no one shows up. After multiple unanswered phone calls and email, it became apparent that not only was no one going to show up but no one was going to return any messages (he could have just lied and said he had a flat tire on the way to my house). Fortunately I hadn't paid in advance for the service so I don't have to chase them down to get a refund like the person in the other Yelp review. But I did have to drive to another town, rent a carpet cleaning machine, and complete the project myself. (Since all the furniture was stacked in a pile it seemed like a wasted effort if I didn't get the job done.) Wayne told me they were doing hundreds of carpet cleaning jobs per month. I can't imagine that is true based on the very poor company they have proven themselves to be.

    I've been trying to post reviews on every single one of their pages and they're not posting so I…read morehope this works here. I just wanna write this to make sure this doesn't happen to anyone else, and as a hopes that someone can avoid the mistakes that we made. In July, I was looking to hire a carpet cleaning service to clean my carpets at the end of my apartment lease. I saw Alan Wayne Keeney had been posting on the Rapid City pages about a carpet cleaning deal, so I decided to schedule an appointment with Spot Free Carpet Care. Because of something that was beyond my control, they were paid for a cleaning job that had yet to be completed (paid in cash, but we received a receipt). Then I ended up having to cancel the appointment for the simple fact that I misread my lease and the management company hires their own carpet cleaners. Ever since I had to cancel the appointment (July 30th), I've been trying to get ahold of the company without any avail. I talked to Dave, who I believe was managing the company until Alan got back, and he was very helpful - said he would leave a note for Alan about giving me a credit or my money back. It has now been over two weeks and I cannot get ahold of anyone to even answer my calls, let alone give me at least a credit back. My phone calls go unanswered and my messages on Facebook get opened with no response. Posted are pictures of the times I tried to call the company recently, texts between Dave and I, and also messages between Alan and I. My fault for going with the "cheaper" option, but now I'm $100 short for a service I never even received. I've tried to be very patient and wait for a response, but this is ridiculous.

    Dyna Kleen - carpet_cleaning - Updated May 2026

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