Brandon was great!! Arrived when he said he would and took me exactly where I needed to go. Best…read moreexperience I have had with a towing service! Auburn, AL

Drivers are rude and will try to hustle you for more money. Just tell your roadside to send you…read moreanother company. Its worth the wait unless you want to be shaken down for a "tip" while youre already in a situation, have paid your insurance fees and roadside assistance, and now they know where you stay. No customer service or professionalism.

They got us out of a big jam driving back home. Thank you to Justin for going out of his way to…read morework on our car and get us back on the road. Thank you to Crystal for great costumer service!

My son had an accident in Beauregard on Sunday (morning). Jones was called by the State Trooper on…read morethe scene and the truck was taken back to their lot around lunch time. I was told they would have to deliver the next day due to it being on a Sunday. I was given no bill, nor direction on how to pay - I was just told it would be delivered Monday. Found out from my son that he had given him a business card and they wouldn't deliver without the bill being paid. Most towing services that I've used in the past gave me a bill on site and I took care of immediately. Bill was $75 recently from Tiger Towing (much better company to deal with). Took directly to site - no gouging of storage fees. I called this afternoon (not much later than I was told that I needed to call and pay. The bill was over $300 and the owner said it would now also be 2 days storage. What!? After getting mad over the outrageous bill and treatment as a customer, the bill went to over $400 due to the "storage" fee I guess? Storage is a parking lot in front of their shop - no fenced security. DO NOT use unless you want to be charged an astronomical fee. We will see what my insurance has to say about the charge. Insurance would only pay $300. Surprised at that due to the ridiculous price.

Shane was way over the top in helping me move my moms old TR-3. Short notice from me an out of town…read morefeller from New Orleans....Droped what he has doing and came same day. He loaded up the car effortlessly and we headed to the storeage smoothly, Got to the storage and realized that it was going to be a bear getting the car turned around by hand and brute force to face up and line up....to get going in the storage unit. Lets just say that Shane performed a miricle right there in broad daylight and before God..!!! He manned up and mauled that car into its new home. Thank you Shane your the very best Tow truck operator I have ever used.... Do your self a favor and give him a call ...!!!!

Shane's Towing Service is quick and efficient. They are the best towing company around. Highly…read morerecommend.

1.5 stars! I have…read morebeen using Angel and his staff for over 6 months. They have provided services or repaired several of my vehicles. The customer service is average at best. There are several areas of improvement that should be addressed to maximize customer satisfactions to include of communication and accepting jobs while understaffed. The aforementioned has prevented the staff in providing a on time product which has greatly affected my professional business.

Omg Angel will not steer you wrong I saw him advertise on…read moreFb, I was leery because of self proclaimed mechanics. I met him for ac help. He was so kind, he explained everything in detail, told me what I needed. Fixed my ac. Then hubby messed up some wiring, this man Angel came to my house to fix it. Lol again our car died way up in auburn and he towed it and us home, had the car fixed in no time! Dependable, trustworthy and no BS!!!

My experience today with Mr. Big Tows was definitely a 5 star experience from beginning to end; I…read morecould not have been more satisfied! His price was lower then the other wreckers I called for a quote and he towed me in literally half the time estimated by the two others quoted. The entire job, from the time I called requesting my car towed from downtown Columbus to the time he unloaded it at its final destination in North Columbus, he knocked out in ONLY 1 hour. He was very friendly, easy to get ahold of and I appreciated how he communicated and kept me posted til the job was done. I was unable to meet him at the final destination but was impressed when he went so far as to send me photos of my car safely unloaded and parked along with his final message and my receipt. Our car emergency this morning came with some unique challenges and peculiarities but Mr. BigTows happily and promptly overcame them and took alot of stress out of a stressful ordeal for my wife and I. I will definitely recommend him to friends and family and his number is saved in my phone now because I'd also def use him again (although I hope I don't need to ).

Great job on time and valued me as a customer. The best in Columbus GA. Will use again if neededread more

Roy was very helpful and fast. He came immediately when he heard that my father was trapped in the…read morecar. The car rolled over a ledge and the back wheels where hanging in the air. The car was sitting on its belly. Roy navigated a very steep hill and tight driveway and pulled it right out. He was courteous and professional. Thank you very much for your help Roy!

Fast service and great work.Praying I don't need them any time soon, but they would be my go to…read moreshop. If you have any problems after their service all you have to do is call and they will fix it. Easy to get to. A lot of shops are hidden or out of the way.

If you are Tesla owner. Don't go this place! I damaged my…read moreleft bumper month ago. After they fixed my car, I noticed they change both of my headlamps with two old headlamps which has crack on the bottom. After 5 times going back and forth. I ended it up trying.

we encountered a road hazard in Phoenix City Alabama, resulting in two ruined tires and a bent rim…read moreon our rented uhaul car trailer. we contacted uhaul, who ended us sending help in the form of CSTR. Corey from CSTR arrived within an hour, replaced the tires and straightened the rim in about 45 minutes. we were very impressed and happy with his service. Kudos to Uhaul with contracting with CSTR and thank you Corey!