Staff is unfriendly, lazy, slow, and unhelpful. Staff overall doesn't seem to agree on or…read moreunderstand the the policies; one staff member will give me my partner's package and another won't unless my partner is there, despite living in the same suite. I've stopped by multiple times just to waste my time when they refuse to give me a package that I have to come back with my partner to claim. I ordered a 15.5kg package that one staff member couldn't lift, which is a little pathetic. They had a trolly right beside the front desk, but instead opted to shove the package along the floor for two minutes until they asked ME to come behind the counter and pick it up for them. Absolutely horrendous. Get a dolly or staff that can lift the 50lb minimum. I'd get my packages delivered anywhere else if I had a choice.

I believe this location has the laziest Postal Delivery Persons…read more They changed our community mailboxes so I no longer had a key. I called the number and requested a key. They stated that I would receive notice that my key would be available for pickup by a note on our door or a call. Never received a note so the key was sent back. I requested a key for my box a second time. I didn't receive a note stated the key was available for pick up. I called and required and they stated I had receive three notices and they were going to send back the Key. I went and picked up my key. What did I find in my Box all the notices to pickup my new key. How am I suppose to receive these notices before I have received my Key. I wish it was like the states and Government ran, I wouldn't have to put up with this BS.

Terrible service! The manager is extremely rude. Went to get a money gram transfer of 400 and they…read moresent it to the wrong email and won't even fix it besides writing a number and ask you to call money gram when it was their fault!!!

Service is the best. It's a bit small in there which is…read moreonly a problem during rush hours. Parking is in the strip mall lot.

Never answer their phone ever it's so upsetting and they never leave you a note saying that your…read morepackage is at the Postal outlet. I'm so frustrated with them and disgusted. I sure aren't a good post office.

Do not deal with this business. Wing, the guy working there, watched me walk from the front door…read moreall the way where he was sitting and did not once acknowledge me. I said I would like to send this package and he looked at me and stuck his hand out wanting the package. The waybill was already filled out and there was nothing for him to do but take the packaged, scan it and put in his pile. He wrote the tracking number on a piece of paper and proceeded to wave it in my face when I didn't immediately notice him trying to give it to me. After I grabbed the paper from he went back to what he was doing without saying a word to me. I waited for about 30 seconds and finally asked him if we were done. He looked up and barely nodded. No thank you, no have a good night, no nothing. Wing is a D-Bag who should be in customer service and should most certainly be fired. what a joke.

From the owner: The UPS Store Edmonton provides business services that includes printing, shipping services with a…read morevariety of couriers (domestic and international options), mailbox rentals, packaging supplies and service, shredding and faxing services.