I am only giving 5 stars SOLEY for and because of Dr Shah ONLY. I've been seeing him since he was…read morein the offices on Patricia Ln. before he moved to Baxter. He is a beyond stellar psychiatrist and has helped me so much for over 5 years, I cannot praise him enough. Now .. his office staff are below average. Ever since he has moved to Baxter, I have had nothing but issues with his front desk staff and practice managers. I do not want to leave because I really REALLY love the doc and the care and compassion he's shown me since day one of being his patient has meant the world. But when I'm being harassed and threatened with discharge for rescheduling 2 or 3 appts in the past FIVE years, having to leave multiple messages about my medications (that I cannot quit cold turkey but cannot automatically refill them because they're controlled) that are not being given to him and then basically being told that it is MY fault they were not filled on time ..... that has put me on the fence. I really hope all the support staff and management get either gets their crap together or just fired and replaced completely.

The only reason I am giving him 1 star is because I cannot give Dr. Shah a 0 rating. He is money…read morehungry and overschedules patients when they are stable and no changes have been made. He is aggressive in communicating when questioned about his rationale. He has no idea of trauma informed care. He has questionable ethics. He is more interested in making money than caring for his pts in an appropriate manner.

Dr. Valite and his staff treats you like a member of their own family. They have interest in you…read moreas a person and what is best for you. They work with you on your issue and curtail a treatment plan that best fits what you need to lead a normal productive life. I have been with man other psychiatric care organizations and I have to say that the Valite family is the best place bar none. He cares about his patients. Says hello in public and I just can't say enough. His staff is incredible.

Took me in on short notice. Before prescribing, told me that I should get another job. (I should…read morehave listened.) Listens, but can be surly at times. Doesn't like it if you end up in the hospital after having an episode: "I can't have this happen in my practice". Not a people person. He'll medicate you through, but doesn't show that he really cares either way.

Contacted this counselor in hopes of positive therapy sessions for an adolescent in need of help…read morewith very concerning issues. Sat in waiting area for about 30 minutes, was told "counselor" was with a client. Dawn (counselor) came out and said she didn't know we were there. Kept client for about 12 minutes. When I asked why the short session, was told she wasn't prepared with art tools or magazines she had planned to use and we wouldn't be billed for the session. Next appointment, front desk manager said she would have to text Dawn (counselor) because she didn't know if she was coming in. We had an appointment! Counselor came in about 10 minutes after appointment time, with no apology for being late. The most unprofessional and disrespectful "healthcare" business I have ever encountered. Leading cause of death between ages of 10-14 is suicide. So many young people in need of help with life issues, ACEs ("counselor" didn't even know what the acronym stood for). Alarming to know that at place of business such as this is licensed as offering counseling services. It's sad and should be illegal. Medicare machine?

Dr. McMeekin is the only psychiatrist that I have seen ( and I have seen A LOT of them) that has…read moregiving me an accurate diagnosis. I am finally mentally stable and it would never have happened without this amazing Dr.'s help. Each time I go to see I never feel rushed. He lets me talk until I'm finished.

I have kindly and patiently requested and followed up on a weekly basis for the past three plus…read moremonths for my medical records with no success. My neighbor is his receptionist/secretary but this has not helped my cause to date...evidently one person has the keys to the dungeoun. If not really needed I would not ask, although they are required by law to provide these upon request with some degree of reasonable accomodation to the requestor, me. Hence my hope upon social media. Why can we not treat clients/patients as the valued persons they are? More time is spent at the family beach house now than at the Baxter office in my opinion. Is elevation of this need really required? Bill E., Baxter Village, Patient from 2012 on...

I've been several times to continue care from an office in another state. The office staff is kind…read moreand efficient. The PA is excellent, listens well, and prescribes appropriately.

It has been extremely difficult attempting to get an appointment with this office... no follow up…read morefrom very disorganized office staff. After finally connecting, I was told that I would be sent a packet to complete prior to arrival. Two days later I received a voice mail from the same staff member to call to set up an appointment, which I had already done)! Before i left home I realized that I had not received the packet and, after looking up the address, realized that the office had moved and was 15 minutes further from my home.. I phoned to notify that we would be late and, the call went to voice mail...left a message that I would be about 15 minutes late. Upon arrival we were denied the appointment because we were 2 minutes too late. The staff was extremely efficient at smugly notifying me that my son had already been billed for the "missed appointment." The office was very difficult to locate, which added to the lateness. I asked if we could be seen for part of the session because it was so hard to get in. Denied! I asked for the doctor to call me to discuss and was laughingly told "I'll tell her, but she aint gonna call". I'm making no judgment on the Doctor or her abilities, but her "office staff" is extremely unprofessional, rude and uncaring. People in need should steer clear of this office....

My son came to Dr Brar when he was in middle school. We were dealing with insolence, anxiety, low…read moreself esteem and aggression that were taking a toll on his education. He had no focus at school and we were continuously reaching out to other parents to fix his missing work. It had come to a point that no one would take our calls. Dr. Brar explained to us that there is no shortcut. There are clinical symptoms that he can help .. but we need to manage the behavioral symptoms at home as per his guidance. It took an year of ups and down but we could see change. His grades were up, self esteem up and he was looking forward to go to school. Dr. Brar supported all throughout. My son graduated high school, graduated collage with Computer Science, and now has offer from a major bank as Software Engineer. He has been a life changer. Never thought we'll see this day.

Time wasters. Very unprofessional. Horrible communication. They do not care about your mental…read morehealth. Stay away from these frauds.

My experience with Courtney Truesdale at LifeStance was extremely disappointing, especially as a…read moreself-pay patient. Before scheduling the appointment, I repeatedly asked about the cost and no one could give me a clear answer until the day before the visit. After the appointment, I was billed $500. As someone without insurance, that is a significant amount of money, and the lack of transparency about pricing beforehand was very frustrating. I have not paid this bill yet because of the issues surrounding the appointment. When I arrived, there was confusion about the intake paperwork. I had already completed the questionnaire online, but apparently it did not save in their system. I had no way of knowing that, yet the situation made me feel as if I had somehow wasted their time. The interaction felt uncomfortable and dismissive from that point on. I specifically scheduled an in-person appointment because the instructions I received stated that an in-person visit was required for medication management. However, during the appointment I was told that no controlled medication could be prescribed until labs were completed. This requirement was never mentioned beforehand. As a result, I was billed $500 for an appointment where the expectations and requirements were not communicated clearly ahead of time. The overall experience felt rushed, poorly communicated, and unprofessional. Mental health care should involve transparency, clear expectations, and respect for patients' time and finances. Unfortunately, that was not my experience here.