To be quite honest Dr. Bhardwaj and his team are of the finest caliber. They truly care about their…read morepatients well being and comfort. We recently moved to the central valley from the bay area to which we have grown accustom to going to major hospitals where they have specialists on site. It was a shock to see that the process was so different here, you need to get a referral from your primary to see a urologist. My father recently had a knee surgery in which the aftermath caused him to have urine retention, sending us rushing to the ER to get a catheter placed. TWO WEEKS later we are still waiting for a referral to see a urologist. My father is clearly scared and has painful discomfort with his first catheter. I called many time, 8 consecutive days to his primary with no help, they said it's a process and to be patient. When we had a follow up with his knee surgeon he was shocked to hear that he had not gone to see a urologist THREE WEEKS LATER. Our surgeon said he was going to call his colleague Dr. Bhardwaj to see my father right away. Dr. Bhardwaj's called us that day and we were able to see them the next day. Dr. Bhardwaj found that my dad had an enlarged prostate which was at an alarming size, he asked us to come in the next day so he could do an ultrasound. The nurse even let us know that they never did ultrasounds on Friday because they have a Dr. Gill from USC who does clinicals that day. Long story short Dr. Bhardwaj found on the ultrasound that only option for my father was surgery due to how large his prostate had grown. But because of Dr. Bhardwaj's thoughtful planning my father was able to see Dr. Gill that same day, who was the top surgeon in the nation for that exact surgery. Dr. Gill is always booked 3 months in advanced but because of Dr. Bhardwaj my father was able to schedule his surgery in less then a month. I have never come across such a thoughtful and honest physician. Dr. Bhardwaj talks to you with honesty and compassion which is rare to see that duality. On top of all of this, his support staff Alva and Melissa are so kind and always do their best to keep their patients comfortable and at ease. The facilities are also very clean and modern. Being the Keck School of Medicine of University of Southern California means that have all the latest technology and knowledge in the field of urology. If you need a urologist I implore you to go see Dr. Bhardwaj and his team. You will be in the best hands possible. (Here's the kicker, it took 32 days to finally get a referral from my dad's primary doctor when Dr. Bhardwaj took us in practically the same day) cared so much that he made an exception for my father and actually he wanted Dr. Gill

I was satisfied with my care from this doctor. There often is a long wait, but doctors overbook…read morebecause they have to....sort of like the airlines, and things do happen, like my procedure took longer than expected because the kidney stone had grown into my body tissue.

He saved my life. 'Top Shelf medical specialist care'. I recommend him . Dr.R. Sheldon-Lemoore,…read moreCalifornia.

Dr Ashok did my kidney stone removal. He was very professional, explained everything and had great…read morebed side manner. Very caring of his patients.

Dr. Hillyer is the very best urologist you will ever meet...he is highly skilled, professional and…read morefriendly, but prides himself on being the best he can be, and accomplishes that with ease. Let's face it, almost everyone will meet a urologist sometime in their lives, you might want to go to the very best one, then write your rating...

While the doctor has a pleasant demeanor, the quality of care I received was disappointing. During…read moreprocedures, he seemed rough and lacked sensitivity and compassion. After I was hospitalized with complications from a procedure he performed, my follow-up calls were never returned. Overall, I felt unsupported during a very serious situation.

After my wife had bladder complications from a Spinal fusion, we went to see Dr. Nadeem Rahman back…read moreon March 17th, 2020. They got us in quickly after getting released from the emergency room. We were greeted by the front office staff and prior to seeing Dr. Rahman, had the luxury of meeting the office Manager Merlene. I can't say enough about the care and time spent by both Dr. Rahman and Merlene. This was our 6th time being in Dr. Rahman's office in the last 5 or so years and every time we are taken care of well. You are appreciated. Thank you Dr. Rahman, Merlene and Office Staff.

Dr. Nadeem Rahman is a great doctor, but I had to fire him due to him having the worst medical…read morefront office that I have ever interacted with. I tried to schedule an appointment with Dr. Rahman as an existing patient for weeks and left messages with his staff to call me almost every other day for weeks. I finally told my GP that I had to fire him due to non responsiveness from his staff and that I needed a referral to another specialist.

Incompetence at every turn. The office staff can't do basic skills like checking appointment times…read more They never answer or return phone calls. Drive all the way from Visalia only to be told at check in that the X-ray department isn't open today. They should have checked that at the time they made the appointment. Not the first time this office has screwed up one of my appointments.

Best Dr Minor I have ever met but worst office!! If you need to change an appt it is the ACT OF…read moreGOD!!! I get tired of the excuses. And if you need a good doctor these days you have to understand that it will try your patience. At this point I have no options. Health care is what will kills us!! I have waited 4 days and did get a call back but they couldn't help me. Joke.

Some of the individual doctors here are wonderful. I see Dr. Mallari and she's great. The problem…read morewith VMC is that their systems are terrible. Things that should be easy, like scheduling and receiving a shingles booster shot, are time-consuming because different people input information differently, communication is poor, and the staff members don't seem to be consistently trained. Waiting over an hour for something that I was initially told would be "quick, no big deal" is extremely aggravating. If you don't need to see an actual doctor, I would recommend going elsewhere.

This doctor caused severe mental and physical trauma to my healthy husband. Do not let this man…read moreexam your prostrate. He will cause damage then tell you to retest the same day which is against st protocol. (Supposed to wait weeks after ) When your PSA goes up a point due to his damage he will scare you into a biopsy.

He helped me and saved my kidney with a partial nefrectomy. He visited me three times in the…read morehospital. Thank you

Discharged from hospital with urinary catheter and was told to call office for appointment ASAP…read more Left two messages and never got a call back to schedule appointment (this is day 6 without call back !!). You can't talk to a real person just press #'s. Needless to say I made other arrangements to be seen by a different office.

Been seeing Dr. Grewal for a while. Great doctor. Can't imagine seeing another person ever. Very…read moreapproachable, and detailed.

OFFICE STAFF I have been wrestling with the thought of…read moreleaving a review for quite some time. I have been a patient here for 15 years or better. First and formost i want to say that the medical care i have received from the doctors has been great. They are caring physicians that strive to give the best care. The office staff on the other hand leave alot to be desired. Over the last few years it has deteriated to horrible experiences . There has been several incidents that could be reported, but i am going to focus on this one incident that happened on this last Thursday. I phoned into the office with a medical issue. I did receive a call back from a back office staff in a few hours. She assured me that she would talk to the doctor and get right back to me. I have had enough UTI's over the years to know that is what i was having. I never received a call back. Im still waiting. By 6pm on Thursday evening i realized that i was not going to get a call back. I had been in pain all day. Thank God Fresno has several walk in medical facilites and i took myself to one. I received the medical care i needed. The doctor there phoned in a prescription. I began feeling better the next day. It is obvious that the staff member at Urology Associates never spoke to my doctor. I have never experienced anything like this before from any medical facility. I can only hope that the administration reads these reviews and considers evaluating their staff and hopefully make changes.