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    Dwight Mack - State Farm Insurance Agent

    5.0 (2 reviews)
    Closed 9:00 am - 5:00 pm

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    Services - Dwight Mack - State Farm Insurance Agent

    Car and truck insurance

    Life insurance

    Motorcycle insurance

    4 More Services

    Homeowner or property

    RV insurance

    Vehicle

    Boats and watercraft insurance

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    Ask the Community - Dwight Mack - State Farm Insurance Agent

    South Lake Agency - Insurance Brokers

    South Lake Agency - Insurance Brokers

    (6 reviews)

    I reached out asking for quotes for insurance for Car and townhouse. Quick reply from Amanda…read moreprovided an upload link to begin the insurance process. After questionary Amanda finalized best quotes for Car and townhouse, which were about 25% lower than my current rates.

    The absolute worst experience with a claim for wind and hail damage, being told for months and…read moremonths by Andrew Biscay that he was working on our claim. Meanwhile he had us running around getting bids, sending vendor bids to his email , one week later he told me he could not locate it (this went for 3 weeks) finally he did see the bid and told us that the contractor had to add a description of the hail and wind damage, this was update and sent back to Andrew within 24 hours - then he writes the claim is closed and he tried hard to help us , Sorry ! We have 3 bids from 3 different reputable companies claiming damage. Additional photos and details information will be added at a later date. Andrew Biscay office in Excelsior MN and the American Family Company is UNFAIR !!!!! Andrew thanks for your reply but that's incorrect your adjuster took photos of the damage , he marked several areas and explained in detail the damages . You have declined to pay for to fix the wind and hail damages _ we expect to be compensated for the damage and not the entire roof . The phone conversation I had with Alberteen was the unprofessional, I called to ask a question regarding a photo on page 32 She REFUSED to open the report and told me 'I've been looking at this all day , you are not getting a new roof and no matter what you say or ask it's not changing our decision ". UNBELIEVABLE

    Dwight Mack - State Farm Insurance Agent - homeinsurance - Updated May 2026

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