Had an appointment with the office at 10:30. I arrived on time. After waiting for 30 minutes I went…read moreto speak to the receptionist who informed me that the provider was running behind. She seemed to be surprised that I was still waiting in the lobby. I was subsequently informed that there was another patient ahead of me. I could not wait an additional 10 minutes as I had another appointment. I am a medical provider and I am sensitive to time constraints and I was disappointed that i was kept waiting so long. I was given some rescheduling options.

Dr Colombo and her staff are top notch. Been coming here for two years, brought my son as well and…read moreI just can't recommend them enough. Dr Colombo makes you feel like she cares about your skins and appreciates you as a patient. Sad we are moving back down to Richmond, she has changed my standard for dermatologists now lol.

I went for a general skin examination with no particular complaints and I saw Dr. Daniel…read more The wait was punctual both in the waiting and exam rooms. The staff was friendly and the office was neat and clean. The exam was thorough with a few recommendations, to include freezing a small area to remove a mildly concerning growth that I hadn't suspected previously. The exam was was thorough and didn't feel rushed.

Clear Dermotology was a clear mistake!! In December 2024, I made an appointment to have a lesion on…read moremy temple that I've had for the last couple of years examined. It started to grow in size and had become flaky and painful. My welcome by Clear Dermotology reception was terrible. I arrive to the office, as I'm waiting to check in my phone rings. It's Clear Dermotology's receptionist! She was calling to remind me of there late policy! She stated that if I do not arrive in the next few minutes she was going to charge me. For starters, I was not late and I was standing at check in! How embarrassing for her! I was seen by Dr. Z. He did not make me feel at ease at all. He seemed distracted and it was clear I didn't have his full attention. He looked at my lesion and suggested a biopsy and I agreed. Despite being given lanocaine (topical & injected) the procedure was very painful! I stated that it hurts but he kept cutting. Later, I asked if there was a medicine or ointment I could use if in case the lesion returned. He only suggested petroleum jelly/aquafor. I left feeling very disappointed and in pain. It was later reviled that the lesion was benign. I felt like I didn't get any resolution or advice on how to treat this lesion. It was a waste of my time. About a month later, I healed but the lesion was showing signs of its return. I had no idea what to do so I decided it was something I'll have to live with and to just get used to it despite how bad it felt. In July 2025, I noticed a weird skin growth on my forehead. In fear of possiblly experiencing another painful biopsy I made an appointment with another dermotologist. I went to this new doctor and my visit was wonderful! She addressed the skin growth I originally booked the appointment for but showed major concern with the lesion I previously had biopsied. She wanted to biopsy it again and I agreed. The whole procedure was easy and painless! Two days later, I received a call that the lesion was pre-cancerous! Thank goodness I went to another dermatologist! I'm now scheduled to get rid of this lesion once and for all. No thanks to Clear Dermotology!

I have been a patient of Dermatology Center of Loudoun for many years, primarily seeing Dr. Jane…read moreNguyen and Sophia, PA. After my experience today, I will not be returning. When I arrived for my scheduled appointment, I was unexpectedly told I had an outstanding balance. I asked for documentation and was handed a statement that clearly showed a $0.00 balance due. When I questioned this, I was eventually told that my account had been sent to collections and the balance had therefore been "adjusted out" of their system. This was the first I had ever heard of a balance or collections. I had received no phone call, bill, letter, email, text, or other notification. I had even recently called the office to reschedule this appointment and received multiple appointment reminders, yet no one mentioned an outstanding balance. A nurse actually called me back for my appointment, but the billing manager stopped me and said I could not be seen until I took care of the collection balance. When I asked her to show me documentation of what I owed, she couldn't because she needed to restart her system. I asked to proceed with my appointment while she did that, since I was already more than 40 minutes past my appointment time. I was told no--I could not be seen until I paid. So despite their own paperwork showing $0 due, and without being able to provide documentation supporting what they claimed I owed, I ultimately gave them my credit card so I could receive the medical care I had come for. Then I discovered another problem: I had specifically scheduled with Sophia after being told Dr. Nguyen was unavailable for several months. Once I was finally taken back, I was told I would be seeing Meredith instead because Sophia had a conflict. No one had contacted me about the provider change. Had they done so, I would have rescheduled. Before leaving, I asked to speak with the office manager. Instead, Dr. Tran, who introduced himself as one of the owners, came in. I tried to explain that my concern wasn't simply the long wait--it was being told I was in collections with no prior notice, being shown paperwork saying I owed $0, being prevented from proceeding with my appointment until I paid a disputed balance, and having much of this discussed at the front desk in front of other patients. He called it a "miscommunication" and repeatedly interrupted me. I finally asked, "May I speak? Can you let me finish?" When I pointed out that he hadn't even heard my side, he told me there were "no sides." That ended the conversation for me. Billing mistakes and scheduling problems happen. What matters is how a practice handles them. After years as a patient, I expected to at least be allowed to explain what happened and have my concerns taken seriously. Instead, I left feeling embarrassed, dismissed, and incredibly disappointed.

Dr. Z immediately diagnosed my inverse Psoriasis and…read moreprovided a prescription to control it! My g.p. gave me the wrong prescription! What a relief to have the proper diagnosed and medicine to use!

Recent follow up exam went great. They even got me in early. Accommodated my fear of needles with…read moreno problem (numbing area for biopsy).

I will not be returning to this practice. At my first visit, I was promptly taken back to the room…read moreat my scheduled time, however it took Megan Brelsford 45 minutes to see me. The room was kept very cold during that time which made the wait seem even longer. During the exam, she spoke at me the entire time and hardly gave me the opportunity to ask questions or speak up unless I interrupted her. I couldn't even remember what was said after my appointment because I was so overwhelmed. I would have appreciated more of a dialogue.

I am really surprised by so many negative comments. I've been coming here since 2019 and not once…read morea year but for months to try different treatments for acne. The staff has always been nothing but welcoming, friendly and warm. Even during today's visit, I was greeted as soon as I walked in, the check in process took just a few minutes and I was seen by the doctors a few minutes later. I was seen by Dr Song Jin Kim and I think her resident. They both were very attentive and listened to my concerns and provided the initial solution to try. Before Dr Kim, I was going to another doctor in this practice and only have positive things to say. I hope negative reviews will not discourage you from selecting this place.

Appointment was for 10am. I arrived at 9:55. They left me sitting in a cold room wearing nothing…read morebut a paper gown for over 40 minutes before I finally walked out. Meanwhile, I'm staring at a sign lecturing patients about financial penalties for missing our appointments. #Irony #DoubleStandards Also worth noting: four reminder texts and a phone call at 7:34PM on a Saturday making absolutely sure I wouldn't dare be late. If only that level of urgency applied to their schedule.

Talked me out of a nose job. Remembers everything you've ever told him. Excellent bedside manner…read more Very trustworthy and extremely skilled injector & plastic surgeon. 10/10

Not a very personal, sensitive touch that over charges especially for a basic consult. Definitely…read moredo your research before selecting a cosmetic surgeon. You do not need a defensive staff and doctor.

I have never had a bad experience at Nova Plastic Surgery. I have not been in for treatment in a…read morewhile, but will definitely trust them with my Botox when I am back in Northern Virginia.

Update September 4:…read more Michele Gittings and Nova Plastic Surgery blocked me from their Instagram account after I posted my negative experience. I continue to struggle with deep distress over the permanent discoloration caused by Michele's treatment. Please exercise caution--what appears on their social media is not a full reflection of patient outcomes, as negative experiences are removed.

I first used Premier Dermatology services a couple years ago for a mole/beauty mark I've had ever…read moresince I can remember that had changed in color and texture, and I was concerned about malignant growth from that. I wanted to make sure to detect any potential cancer early. I came in and the PA that saw me (this was a few years ago, so I don't remember who!) listened to my concerns and advised me on the different things I could do. I have also come in for concerns regarding irritated piercings and most recently for my yearly skin cancer screening. Dr. Zahir was the provider for my piercing concern as well as for my annual skin cancer screening. He listened to my concerns, answered my questions and gave me recommendations on how to approach my irritated piercing, and I was really happy with the service. He provided thorough screening for my annual skin cancer screening and also answered a lot of my questions with great detail. I really appreciated the thorough service because I have seen a couple dermatologists previously when I was traveling, and I felt they were not nearly as thorough as he was. I spend a lot of time outdoors and under the sun, so it's really imperative that the provider is very thorough in case there are questionable changes or growths! Prevention and early detection are key! They have 3 offices in the area: Ashburn, Purcellville and Winchester. I believe the providers rotate their time in a couple, or all 3, of the offices, so you may be able to see them in the different locations. They also used to not have providers available for Wednesday in the Ashburn location, but they have recently opened up a couple hours and I was able to visit during a day off on a Wednesday, very convenient! Overall, I'm very much satisfied with the services I've received and will continue to come back for future concerns or preventatives.

I always enjoyed going here, and now I appreciate them even more since I switched insurance and had…read moreto find a new provider. The diagnoses have been accurate, and I have been helped with a couple different issues. They are reasonably fast with seeing patients and I've never had any billing issues.

I have been getting hydrafacials here for the past five months with Aqsa and Venera and am…read moreconfident to review this skincare clinic now. It is located in an office building compound in Reston. There are two treatment rooms and a waiting area + checkout counter. Bathroom is outside the door but is maintained well and clean whenever I am there. They also have some skincare products for sale. The owner Venera is always patient to answer all my questions and concerns I have. Their extractions are top notch and I always leave the clinic with clean pores and glowy skin. I religiously take care of my skin at home so this is a monthly treat. I normally ask for microdermabrasion along with hydrafacial. Price is reasonable if you buy package deal. The only thing I wish they do differently is to cleanse the face with makeup remover gel/lotion of some sort before going straight for hydrafacial device. It seems a lot of people go there for laser hair removal too. I plan to try that one day.

Love this place! Staff is wonderful. Very fancy. Trying to convince my other family members to come…read morehere since we are obsessed with facials. Highly reccomend.. pricey but it's important to invest in your skin!