Our A/C system needed a new part and Mike came and took care of it with a fast turn around. He…read moreeven set up the system to make it more convenient to retrieve the filter and replace it. I'm a happy camper :)

Had several issues with plumbing in my home. Wanted to hire a local team with reasonable prices…read morethat would do a good job. I got all this and more with this company! On time, very professional, explained everything to me throughout the process and came up with an honest price. I will always use this company thanks to the outstanding service I received. I would recommend them to anyone! (They also found lots of past mistakes made by other companies and were able to redo that work for me as well. It was disheartening to see how much other companies got over on me)

Brandon was so quick to respond! Normally when I call any type of repair person, they tell me the…read moreearliest they can help me is days later. Brandon arrived 30 minutes after I called!! That type of service is unheard of today. He also not only fixed the existing problem but addressed ones that could have developed over time. Brandon is now my go to plumber!

Not trust worthy. The Tech, who is not the owner put in a black matt kitchen sink system with side…read moresprayer about a little over a year ago. The sprayer hardly ever worked properly and I just let it go as we were busy moving in to our new home at the time Fast forward a year and I had enough of the problem. I call the Tech back and he takes the sprayer out to his van and less than two minutes, God knows what he did to it out there for a 40$ hit. He leaves and it still is not corrected. After numerous texts and states to me that the system installed was cheap. Apparently his memory failed him, as he was the one who bought the very cheap system and installed it for a rather hefty price. After his rude call to me, I just let it go and I purchased ,out of pocket a new Moen sprayer hand. Benjamin Franklin said that, "Honestly is the best policy". Always be sure to get receipts and paper work for work done which for some strange reason, they just do not supply?

The company did some major work on my mobile home- replacing broken air ducts, installed all new…read moreinsulation snd skirting, and replaced underbelly- they were reliable, showed up when they said they would, did excellent work and kept me informed all along the way. Excellent pricing. Highly recommended !

I called them Saturday morning they came out around 5 pm fix my broken water pipes replaced the…read moremain water cut off valve in less than 2 hours I was impressed and very satisfied with their services and prices would recommend them anytime John Townsley Lititz pa

Extremely polite, very professional, helped make a horrible day with our plumbing issues get way…read morebetter. Will only be calling them for any plumbing needs and wish they did more than just plumbing for how easy and incredible they were.

I recently moved to PA from AZ and discovered the home I purchased needed a gas line run to the…read moredryer. Also, I needed to the replace the 16 year old water heater and two toilets. I requested a quote and was satisfied with the cost based on materials and labor. As covid was still an issue, scheduling took some time but was worth the wait. When the crew did arrive, they accomplished all of the tasks including the replacement of worn, aged toilet flanges and ensured all equipment was in working order when finished. In addition, they showed me how to set the pilot on my gas fireplace (no charge) and walked me through all of the equipment features and what to do if there was an issue. To date (6 months later) everything is working and I am satisfied the company and crew understood what to do from start to finish.

We had a leak , originating from our 2 nd Floor Bathroom Shower. We made an appointment with Ryan…read more We was very courteous and knowledgeable. He even showed me pictures of the problem. Within a few hours, our problem was resolved. The cost of repair was very reasonable. I'd recommend DeRose Plumbing to anyone. It's great to have a Plumber , you can trust-- Thank You- Tim and Judy

If I could give 10 stars I would. My well pump had died. Not only did Ryan show up at 9pm, he…read morestayed until water was restored to the house and went above and beyond. I have already shared his information with at least 4 other people, and will continue to do so. His work was efficient, he clearly knows what he is doing, and ended up solving 3 problems I had when only one issue was what I had called about. If you're looking for the right plumber who will take care of you not just now, but in the future, Ryan is your guy. Ryan's pricing is fair, transparent, and well earned.

I want to first thank Kim for her professionalism and getting a plumber out to us as quickly as she…read morecould to check for a water leak. She was very kind to talk to. Also like to thank Korry the plumber for repairing our water leak in a timely fashion. He was also professional at doing his job and explained what was needed. Thank you Regal Inc. I would definitely recommend this company. Job well done!

They were good years ago, but times change. Had two young fellows work on a toilet in the…read moremasterbath that wasn't flushing well. They used sulphuric acid to clear the bowl jet. I had a spare bowl which was pristine but was not aware of their "fix." When they were done, and we were standing underneath that bathroom by the front door, water started dripping out of my foyer light. And all he said was, "Well, when you plunge as hard as I did, water's going to come out somewhere." I had to do a complete tearout and re-install of the entire wastepipe system. Regal will never step foot in either of my houses again.

George was VERY quick to respond. After a few texts, he was able to come the next day to address my…read moreissue. We had a clogged bathroom tub drain that another area plumber wanted to charge us $400 up front (service call and two of labor). George immediately diagnosed our problem and had the issue corrected in less than an hour for 25% of the cost from the other plumber. George was very personable and professional. I absolutely would recommend him and I will look to him first for any plumbing issues that we may have in the future. Thanks, George!

This contractor responded quickly, gave a great estimate and followed through with high quality…read morework. I would recommend him to anyone seeking a competent and professional plumber for home repair jobs.

Sherman came to my house this morning to fix some damaged electrical wiring. He did a great job…read moreplus he was friendly and professional. I was very satisfied with his service and affordable prices. I would definitely call Sherman again.

Our A/C wasn't working he showed up the next day had it fixed in less than an hour. Great service…read moreand price was less than I expected. Will call for all future service!

We have been using this company for years to handle our refrigeration needs . I highly recommend…read morethem , they Always fit us into their busy schedule and do quality work. I also like the fact the service tech has been there awhile and knows what he's doing .

Oil burner furnace stopped working (February),,,, Called several companies in the area and was told…read morethey were about a week in order to service my unit. I called Williams Service Co. and was told that they could send a service repair person within the next two hours. The service repairman showed up promptly (Brandy) . He was prompt, professional and explained what he was doing and performed the service and had the furnace repaired and running. I was pleased with the courtesy and promptness of the staff and the charge for the service was reasonable. Would definitely recommend them.

Called them on Saturday with a broken handle on my tub faucet. They responded to my house in 90…read moreminutes and fixed the problem. The price was not bad for a weekend. I live in the Glen Rock area, and I called 3 other companies first that said they were open 24/7 and got nothing but voicemail. Companies that are not answering the phone on the weekend should not advertise they are open. Tim, and the folks at Shrewsbury Plumbing & Heating are definitely my plumber now.

Three Mondays ago, I discovered a sewage backup in my partially finished basement. I called…read moreShrewsbury Plumbing & Heating and reached them right at the end of the day. A crew responded and cleared the line by plunging the outside clean-out. They were on site for about 30 minutes, and the visit cost $180. I appreciated their quick response and the referral to a restoration company, which arrived within three hours to begin cleanup. Unfortunately, last Thursday night--after a week-long restoration process--the same problem occurred. The next morning, Shrewsbury Plumbing & Heating returned. They snaked the main drain and restored flow. I asked whether there would be a charge since this was the same issue occurring so soon after their first visit, and I was told to call Stan on Monday when he returned from vacation. That visit cost $279. This Tuesday, yet again, we experienced a sewage backup. I called and spoke with Stan, who informed me that the company does not guarantee sewage backup repairs. I asked why a camera inspection wasn't done during the first or second visit, and he explained that they first attempt less involved methods. In hindsight, the initial response amounted to short-term fixes that did not identify the root cause--while generating additional service charges. On this third visit, the crew worked hard and ultimately used a camera to discover a stick lodged in the main drain, which they removed. This visit cost $444. I understand that not every issue is obvious on the first attempt. However, when I call a professional for a problem I cannot resolve myself, I expect that the goal is to fully diagnose and eliminate the cause--not to take incremental steps that allow the condition to recur. I am a career firefighter, and when someone's house is on fire, we take extra measures to prevent a rekindle. That is part of delivering competent and responsible service. Given the nature of a main sewer line blockage and the costs involved per visit, camera inspection should be a standard early step--not a last resort after multiple failures. My criticism is not aimed at the technicians who came to my home; Steve and Nate, in particular, were professional and worked hard. My concern is with management decisions and the lack of clear procedures that prioritize resolving the issue correctly the first time. If a camera had been used during the first visit, this issue could likely have been resolved immediately--saving significant time, stress, and expense. I am writing this review to encourage a more customer-focused approach moving forward. The rating associated with this review reflects management practices, not the field crews who responded.