I have the best service from all the people at NL Auto & Towing! Plus, they make sure all systems…read moreare in good order when I come in for regular service or with a problem. Plus, pickup and delivery are a big plus. Thank you! Linda

Always prompt, courteous service. Clean waiting area and pleasant staff. Great place to go!read more

I've trusted Russ' Northside with my vehicles since 2008. Excellent and personable customer…read moreservice. I always know I'm in good hands with their frankness and transparency. Highly recommend this business!

I was a loyal Russ's customer for some time, particularly during my undergrad years when my car was…read morea junker and certainly not a priority. Russ's was great for keeping my costs to a minimum while still keeping my car on the road. I've since upgraded the car and am more interested in keeping it in shape rather than doing the bare minimum, and I've found that Russ's is still trying to sell me the cheap. Pro: Your car will stay on the road, likely at lower cost. And the location is great if you want to walk around downtown while they are fixing you up. Heck, with the cash you're saving, you could stop in one of the fancy boutiques and buy a nice dress. Con: They'll keep telling you to put off changing your breaks for another month even when they're grinding and rumbling at you until you turn the radio up so loud that you can't hear them. I think we all like to save a little cash now and then, but eventually, you just have to fix the breaks.

Grade A+ Service. Best place ever…read more If you have a problem with your car I'd definitely recommend going here the service and price is right.

I went to this garage per Yelp l's review and I was glad I did. They were friendly and explain s…read moreeverything for possible charges before doing the job. They were even willing to talk to my husband to explain the job that needs to be done and see what course of action and type of parts we want to use. I will surely take my car back to them.

Well they changed the lens for me and it cost like 250 bucks just to change the lens and the…read moreindicator light I called them and asked him to you know fix the indicator light which worked when it went in there and they didn't get back to me or anything I think that's poor business and I'm more than likely well no I know I will not be going there again

I know very little about cars, so the fastest way to make me feel uncomfortable is to talk to me…read moreabout car things. I've been to Spenler Tire twice and have been treated with nothing but respect, kindness, and understanding that motor vehicles are not my forte. I stopped by today to ask about a "strange noise" that my car was making, and they were able to very quickly tell me what was wrong (a rock was stuck...I still can't believe it made that much noise) and fix the problem. This was all complete in the middle of the day without an appointment made, and it was done before my ride arrived to pick me up. I highly recommend them and their amazing customer service. I know I will return as a customer.

I have learned that mechanics can be caught between a rock and a hard place...not paid enough…read morehourly leading them to create car issues that don't exist to increase their paycheck! Last week, I took my Subaru in for an oil change at Mt. Vernon Road Tire. One of the mechanics stated that I needed the left front wheel bearings fixed. Luckily for me, a friend had recommended a mechanic who specializes in Subarus. He had repaired my front wheel bearings about a year ago. He checked and indeed my wheel bearings were just fine. He didn't charge me a dime for his time! He also explained how the industry is fraught with putting the almighty dollar ahead of customers. I could have been out $700. I would think twice before going to Mt. Vernon Road Tire!!!

As a woman it is hard to find a good mechanic and not feel like I have to be on guard for just…read moregetting an oil change. I've never had a complaint here. They let me know when I need to consider some extra upkeep and the staff is always friendly!

Really good mechanics may seem like geniuses to us mere mortals, but Raffy most definitely is an…read moreabsolute genius. That's reason enough to bring him your most troubling automotive puzzles. But if that's no enough for you, I can personally attest to this man truly being a genuinely caring individual who actually wants to help his customers. Raffy will solve your vehicle problems in a way that will make you feel very glad you met him, and really smart you chose his shop out of the dozen or so good ones in Iowa City. He's completely honest and open about your issues and what it will take to fix them, and the price he will charge you is verifiably fair. He works fast, his repairs are accurate, and if you're a DIY'er who normally does your own work, he will take the time to educate you and show you what you missed, and how to do it better the next time. And on top of all that, Raffy is seriously a nice man who will treat you with kindness and respect, while doing his very best to get you back on the road. I would highly recommend you make his shop your first and only choice for any and all automotive repairs, whether you live in Iowa City Iowa, Fort Worth Texas, or anywhere else in between. Thank you So Much Raffy!

Police intervention was required…read more I had an extremely upsetting experience at #1 Auto Repair while traveling from out of town with my 9-year-old son. I got a flat tire and went to the nearest repair shop, as I have run-flat tires. After agreeing to a price for four tires, I left the shop and spoke with family, who thought the price seemed very high. I later contacted two other area businesses, and they quoted $800 less for the same tires and a fully completed job. When I asked the owner, Raffy, if I had been accidentally charged for the wrong tires, he shouted, used profanity in front of my child, called me "you people," and threatened that he knew where I lived. My son was traumatized -- he had never seen anyone speak to me like that. He also refused to release my car unless I paid in cash, despite advertising credit cards, Venmo, and other payment options, so I had to call the police. I was initially refunded the full amount by my credit card company after questioning the fees. However, I ended up paying the shop directly because of a small claims dispute. In court, it was confirmed that the hazardous materials and shop supply fees he charged were not actually used or standard practice, and he had to refund those fees to me. Many other reviews report similar behavior overcharging, shouting, and blaming the customer.

I am a girl and usually a target to mechanics and cars salesman lol, but these people didn't screw…read moreme over and even sent pictures of the issues before doing any work. I know enough about cars, just don't like working on them myself so I usually always already know what's going on with the vehicle when I bring it in I just don't say anything so I know if it's somewhere I'll take my car to again, they passed!! Very personable and kind people and explain things very well. I didn't have to overspend on labor and parts either, will 100% be returning

These folks are amazing. My wife had a business trip in Coralville, Iowa, and when she left…read moreGeorgia, her windshield wiper stopped on the truck. So, since I did not go with her, I could not get this fixed. So, I called these folks up, and I talked to Brad. He said, "Absolutely, just bring it in, and we'll take a look at it." they got it done quicker than what they said. They had fantastic customer service. Their diagnostics and system are fantastic. They texted me a link showing me what all they found in their diagnostics. They even recommended doing a few other things to the truck. You can just click approved or deny and you know exactly how much you're going to pay right upfront. I would highly recommend these folks help me out of a pickle and did a fantastic job!

I needed a same day oil change and was able to get into Jim's within a few hours. It was fast, more…read morethan reasonably priced, and the conversation while I waited was the best. Everyone I talked to was very professional and kind, and they had the sweetest 4-legged friend that also popped in to say hi.

Always fair on price.....won't try and sell you on anything you do not need. We used to take our…read morevehicles to tires plus (huge mistake). Last repair my daughter needed on her Honda we were quoted 1,316.00 by tires plus. jims did the exact same repair for around 400.