1. Dustyn’s Welding

0

Fontana, CA

Dustyn’s Welding

5.0 (1 review)
Closed • 7:00 am - 6:00 pm

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Services - Dustyn’s Welding

Metal fabrication

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7 months ago

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A&A Boltless Rack and Shelving - Visit Our Showroom! Move up! Not Out!! Mon: 8am-4:30pm Sat: 8am-2pm By Appointment 1615 Yeager Avenue, La Verne, CA 91750

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These guys are great. Our rep PJ, did us right!…read more We moved our offices and needed storage racks. we had various companies quote 9 sets of 24"x48"x96" high with 5 particle board shelves per unit. A&A Boltless came in much cheaper than all of the others. then they said they had used shelves at an even better price and ordered. Our order had 36 standing corders, 36 heavy side supports, 36 heavy front supports, 54 light supports and 45 particle board shelves. we had them picked up and as we were installing them we noticed some pieces were missing. They offered to bring them over but not for a few days. we needed the parts right away and that pissed me off. "I needed them now". I drove to Santa Ana from Redondo Beach, ready to take someones head off. PJ was there and apologized, gave me the replacement parts and some bonus parts. I also wanted to order a few more shelves and he comp'd those to me. Not only did he admit to their mistake, but he took care extraordinary care of me. this is the 2nd time i have bought from them and will continue to do so. Thanks PJ!

I purchased several racks from this company 2 months ago, some 8' tall and some 12' tall. I was…read morenever informed that I would be needing building permits for anything over 7' 9", otherwise I would have ordered everything within those guidelines. During a recent fire inspection, we were cited for not getting permits for the taller racks. I contacted my sales rep to find out what my options were and he said he could help me get the permits for the racks, which would cost around $8,000 - more than the cost of the racks! I asked him why I was not informed of these requirements. Despite not informing me of the requirements at the time of ordering, he was still courteous with me. A few minutes later I received a called from Genine Campbell who proceeded to tell me the requirements for the racks. I asked her why I wasn't informed of these requirements before I ordered. She started to raise her voice at me and told me it is not the company's job to tell me what the permit requirements are and that I should have researched this information. I asked her that the company has no responsibility in informing the clients? She would not let me get a word in edgewise and was talking over me! I asked her who I was speaking to and she said " I am the f***ing owner and I don't have to take this f****ing crap from you!" I am in shock because I have NEVER been spoken to with so much disrespect, let along being cursed at by the OWNER of the business! I have owned my manufacturing business for over 25 years and this is the worst experience I have had with any company I have done business with. Especially from the owner of the business! If this is the way she speaks to her clients, by yelling and cursing, what is she teaching her team and how does she represent her business? I would have expected a respectful conversation offering some sort of help or options considering I paid so much money for racks that I will have to tear down. Instead I was yelled and cursed at! She later emails me and says she wanted a chance to speak instead of being hung up on mid conversation!! So she expected me to stay on the phone while she cursed and yelled at me?

Dustyn’s Welding - metalfabricators - Updated October 2026

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