I love this clinic. All the providers listen and care, educate with every interaction, and go above…read moreand beyond to provide excellent care.

I just had my first appointment with Dr. Steinman and all I can say is I am so impressed! They…read moreallow me to be the parent and make informed decisions for my baby instead of being guilted into what the status quo tells you to do! She was very approachable and I found myself able to ask questions that I was scared to ask at my babies previous clinic because I would get an eye roll or a talking to. I am so happy I made the switch!

Dr Young, 5 years ago referred us to their affiliate allergy center next door, and they said my…read moredaughter was allergic to everything, after a prick test. These people were NOT Board Certified from before 2018- until who know if they are now after their submitted my complaint to the Iowa Medical Review Board. Details below: I took my daughter here to see Dr. Etan Young for coughing symptoms. On the first visit, Dr. Etan Young did not use his stethoscope to listen to her chest or back, instead he listened to me narrate her history over the last few years (of her intermittently getting a cough that would not go away for a couple of weeks). He told me he did not need to listen to her chest because from what I had told him he was sure it was asthma and to continue using the ibuterol inhaler and recommended I get in with the allergy center. He said the allergy center was a separate entity managed through them. I set an appointment at the allergy center at that time which was ,"United Allergy", the same building and down the hall from where we were seen by Dr. Young. As suggested by Dr. Young, we made an appointment at that particular allergy center. They conducted a prick test and determined Emilie was allergic to everything (all grasses, trees, weeds, mold, dust mites, feathers, cock roaches ). They said we should start her on allergy shots right away. The first 2 round of shots were done in their office and after ensuring we could confidently administer the shots on our own, they instructed us to administer the shots to her at home and return for the new vials containing higher doses each month. Once we were made aware of my daughter's allergies, we made sure to do everything possible to make her less susceptible to coming in contact with these allergens as much as possible. (We purchased special pillowcase and mattress covers, paid for a deep cleaning on our home without harsh chemicals, had our entire homes ducts cleaned, removed all stuffed animals from her bed, bought chemical free products, and kept our daughter inside on high pollen days (there were many times she was not outside playing with friends because of her alleged expansive allergies. We were very fortunate that an encounter of the mother of one of Emilies classmates, Dr Young, 5 years ago referred us to their affiliate allergy center next door, and they said my daughter was allergic to everything, after a prick test. These people were NOT Board Certified from before 2018- until ?!, if they are now after their submitted my complaint to the Iowa Medical Review Board.

Saw Dr today, it went good nice and informative, waited to schedule surgery and had another…read moreappointment, they said the scheduler would call, never did, I left a voice mail twice, nothing they promised they would call back as I have another procedure scheduled, and needed o know today what I was supposed to do, I feel like I don't matter and may go elsewhere for this because if I have issues post op, will anyone call back.

I have been a patient since 2007. I originally went to Dr. Finan, since about 2012 I've gone to Dr…read more Swenson. I have had many struggles with my disease over the years, he has always been there to help. He even will work through a lunch so I can travel almost 3 hours for an appointment. He is assertive when needed and apathetic when needed. Will keep on making that trip to see him!

I have been at patient at Iowa Arthritis for many years. With the recent retirement of Dr Larry…read moreRettenmaier, I am now working with Dr Matthew Samec. I met with Dr Samec today who will now be my physician. He was familiar with my med history which put me at ease. He spent what I felt was a great deal of time talking to me and asking questions. He was so very patient with me as I shared issues about my med history I wanted him to be aware of. Dr Samec is experienced, thoughtful and caring. Working closely with Dr Samec is PA Laurie Hughell. If you are seeking treatment for osteoporosis or rheumatoid arthritis, I recommend Dr Samec and Laurie Hughell. I have trusted my care to this office for 18 years. I rarely write reviews but if you are new to the area or looking for a new provider, I highly recommend this team. Mutual trust must be the bedrock of a good doctor/patient relationship.

The healthcare team of Dr. Bruce Hughes is beyond the scale of this 5 star review. They're doing…read morequite well. They're very much in demand and that equals, very busy....because they are SO GOOD!! I have 30+ years of being a patient of Ruan Neurology and Dr. Hughes. I'm truly blessed!! To be able to work with him before my Multiple Sclerosis diagnosis, while being seen in the ER, and that relationship continues to this day, post diagnosis. Not to mention, just about everything in between...over the years of what's this "symptom" or just growing (up) pains. Now, at 51 years old myself, it's more like growing up and growing old pains and (unfortunately) older! I cannot even imagine doing this without them being on my side and looking out for my wellbeing! Thank you Mercy Hospital. Thank you Ruan Neurology. Most importantly, THANK YOU DR.BRUCE LEE HUGHES!! You are truly the best! ~Andrea LaForge

Dr. Hughes and his staff do not make the welfare of their patients a priority. The person in…read morecharge of his medical records, takes weeks to respond to a patient and hand over their medical records, even after repeated calls. They are more of a detriment to the patient than help. Go somewhere else if you have an urgent issue.

Dr. Layton and staff are simply outstanding. Professional, nice, down-to-earth medical clinic that…read moreactually listens and responds to their customer/patients. Highly recommend.

I met with Dr. Layton last week for a first-time visit. Working in a clinical setting myself, I…read morehave high expectations. North Polk Family Medicine exceeded my expectations and made me feel comfortable; Dr. Layton's calm, reassuring personality immediately put me at ease. The staff was very friendly and professional, both on the phone and in-person. It's been years since I have sought medical care in a traditional medical clinic, as I usually just get care at the free clinic where I volunteer. I realized recently that having a regular medical "home" is important, and I am fortunate that I have found a clinic that can provide that consistent and competent care for me.