He came to my home for an estimate and never responded. When I reached out to him, he blocked me…read more There was a problem with a prior job over 25 yrs ago that involved my ex husband on a previous house. He is not professional. Apparently he is holding a grudge and should have discussed things with me instead of ghosting me and blocking all forms of communication. Ms. Thomas

Charlie does excellent work and is very particular on his work to make sure it's done to your…read moreexpectations. We were very happy with his work he did with damages we had to ceiling in our home and had him do some attic work also. I highly recommend his business for quality work on and in your home. your home

Showed up, said he would be back, then nothing. Ghosted me. Won't return text or messages.read more

I needed a privacy fence on one side done Cody showed up within the next morning I had estimate in…read morehand and he did show up when he said he would did a very good job with this fence and will definitely call him again

Smith heating came out promptly to fix our ac, and they got it running quickly. They are true…read moreprofessionals and always do a quality job. We highly recommend them.

Smith Heating & Air Our central AC stopped working yesterday…read moreand it's the hottest it's been all year. I called twice because they were busy, which I understood and was not upset by, I was never once rude when I called either, I just wanted my AC fixed because it is 95+ degrees in our home. When the guy finally came to our home (his name was Greg), he looked at the unit once, looked at our breaker, and looked at our furnace. All he did was tell my girlfriend who was home at the time that it was filthy and he wasn't going to work on our home because it would take him hours and he would rather work on regular customers, and his attitude and demeanor to my girlfriend was rude, and he told her that he would talk to his boss but we should call someone else. And dont get me wrong, i understand his point and where he was coming from, but his overall attitude and demeanor was not that of someone i would want representing my company. Mind you, the person who lived here before was worse about the upkeep and I don't personally know much about the upkeep of HVAC units which is why I called, what I mistakenly thought to be, professionals and I have called this company before when we had an issue with our furnace and had great service then. This time was not great service and I was hoping to be a regular customer of Smith's but I don't think I'll be calling them for service ever again unless this is remedied. Yep, an edit to update, I am also never recommending them to anyone, I called and spoke to someone in charge and asked what I needed to do on my end to help them do their job so it wouldn't take them hours to fix my ac and the guy just told me to call someone else as they're short on people then hung up on me when I tried to ask another question. One last edit. I finally was able to get someone from SALINA to come fix our AC today and that guy was very professional and polite. He was here when he said he would be and the job that Smith said would take them hours to do only took this guy 30 minutes and my AC is working better than ever.

Was very excited to get him to come out for an estimate on a large job and seemed very…read moreprofessional. Never heard from him again. Would not even return calls or respond to messages.

My heater was leaking water lots of water, and I decided to call to come get it checked. When I…read morecalled he automatically came to help me out but before he came I went to check my heater to see what's the problem and it was a loose pipe and he told me I fixed my own problem but he was very nice and he still checked it out to confirm it, they charge 60$ the hour but since I fixed my own problem he didn't charge me so nice ! Will call again if I have any other problem !

Still waiting for him to call back but I have used him before and his work was great he also made…read moretime to multiple things I had going on.

We initially hired Alex to put in railings on our staircase. We thought it would be a simple fix…read moreand take him only 2 days but as he got to work, he realized he could not safely install them the way that we had hoped. He went back to the drawing board and came up with another solution that was more work for him, but much more secure. He did a wonderful job matching the new railing to the banister upstairs and we were blown away with the results! We were so happy with his honesty and dedication to our first job that we hired him once again to replace the flooring in our basement. We were once again very pleased with our results and would gladly hire him again for any of our home improvement needs.

Great service! I had an emergency plumbing issue on Easter weekend and these guys called back and…read morecame out when I couldn't even get a call back from other companies. I would choose these guys again! Punctual, courteous, polite, and did the job right!

I was in a little bit of a panic when I realized I had a mysterious water leak. I called Brian's…read moreplumbing and explained what was happening. From the first phone call to the final invoice--everyone was super patient and kind to me. I highly recommend this company. In a nutshell, they are fast, honest and reasonably priced.

Same day service for urgent crisis, knowledgeable and friendly plumbers, fair prices. I truly…read moreappreciated their expertise and timeliness.