Normally when something out of the ordinary happens in terms of a mistake being made, the population will overwhelmingly move to write a negative review about the situation.
Not so with Dust Be Gone.
We have used their services multiple times, and the crew has always done an exceptional job of leaving our house clean and smelling great. However, on the last visit, unfortunately a couple of errors occurred and there was some damage to items in our household.
We can't say enough about how Alex took complete ownership of the situation and moved quickly to make a full resolution. No one wants to have anything missing or damaged, but because this is life and those situations do occur, you want confidence that accountability will be taken and the buck won't be passed. That is exactly how Alex and Dust Be Gone reacted to rectify this situation.
99.9% of the time when you hire Dust Be Gone you will get your job done thoroughly and professionally. BUT....if something does happen, anyone can and should have full confidence that the situation will be made right with no delay or excuse.
We don't know about anyone else, but this makes us even MORE willing to recommend Dust Be Gone to anyone needing their services, since you can have full confidence that they will cover you in any situation -- plus do an exceptional job of cleaning your home! Hire this company with full confidence - we certainly will continue to do so!! read more