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    Durham Video Photography

    5.0 (2 reviews)
    Open 8:00 am - 10:00 pm

    Services - Durham Video Photography

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    Videography

    Durham Video Photography Photos

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    Kerrykel Productions

    Kerrykel Productions

    (1 review)

    Eastside

    Austin Jazz Workshop, a nonprofit agency performing for and with children, hired Kerrykel…read moreProductions to videotape and edit a student performance event in Austin TX. KP sent a videographer to film, but never delivered product, citing production issues due to corrupted files that needed to be decrypted. Event was April 9th, 2017 with a 10-day turnaround promised. Many AJW phone calls and emails later, the AJW still has no video, and KP has stopped responding. At this point, delivery of the video is immaterial since the academic year ended months ago. The teachers of the participating children were emailed by the AJW with an apology on 5.26.2017, with an explanation that the AJW did not know when to expect the product, if ever. It now appears that KP has forgotten all about doing business with us. Payment history: AJW was originally quoted $750 cost for this service. KP wanted two equal payments before completion of project, but AJW negotiated three payments with the final $175 after completion and client approval. Initial payment of $375 made to KP on 3.11.2017. 2nd payment of $200 made to KP on 4.12.2017. After numerous complaints via calls and email, KP informed AJW they were still working on the problem and forgave the final $175 owed on the project. AJW was informed of this via KP email received on 6.13.2017. AJW emailed requested refund of previously spent $575 on 7.5.2017 and 8.6.2017. No response to either of those emails from KP. Since they forgave the final payment, it appears they feel no further responsibility to deliver the product they promised.

    From the owner: We are more than a production company, we're a team of problem solvers. Whether its a photo shoot…read moreor a video production we have a solution. All of our services come with consulting standard so we can know exactly what you need and do it right the first time. Were all about service and each of our customers get a tailored experience and service you won't get anywhere else.

    Durham Video Photography - videographers - Updated May 2026

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