I live very near this store so it's an obvious choice for me. After a lot of staff changes over the…read moreyears I think they finally have it dialed in. It's pricey but probably not much more than other stores. Staff is super friendly.

The service was good when I've been in and had gotten some small things before with a larger man…read moreand a middle aged woman. But now whenever I come into the store there is a smaller middle eastern man that is very rude and nonchalant about stuff. He also can be overbearing on some of the new sales and things that have been implemented into the store. I really used to like this location but as of recently I don't want to go because of this particular individual.

I was running behind from work and needed some CBD for my muscles to be relaxed. It was 11:57pm and…read moreI was putting the pedal to the metal to get their before closing which was in 3 minutes! I called ahead of time to see if they'd hold the door for me until I could get there. Shocking enough a young lady actually picked up the phone and said they closed at 12 most people don't even answer the phone around closing time, but when I pulled up to the store it was dark so I tried the door and it opened I asked if they were closed a gentleman named MOD told me he'd still be glad to help! And he still took his time to explain new drops and everything I needed thank you guys so much! I really appreciate it and I'll definitely be coming to you guys tobacco store from now on! Keep showing love and the great work!

Claim to be luxury establishment. Unfortunately, they did not carry any of the 4 products I was…read morelooking to purchase. Perfectly nice gentlemen, but call before you waste your time unless it's just a fun trip to check them out. None of the items I was searching for are difficult to get and I'm able to easily purchase them at several other local retailers. By not carrying what I was searching for, their establishment lost out on an approximately $200 sale at 8 am on a Wednesday. Sorry guys. Carry my maker and I might come see you.

This place is great, and so close to me! They have just about everything, and will get you…read moresomething if they don't have it. They are new, opened October 2022 and want your business!

Awful. Sold me a broken pen and refused to even admit it, no refund and no replacement. Even…read moreaccused me of trying to scam them with a different item than the one they sold while they may as well have scammed me. Garbage place with garbage workers

The guy that owns this place is really cool and prices are great. I will always shop hereread more

This review is just to say this was amongst the best customer service I've recently experienced…read more Stopped by to get some butane for a lighter. I also needed some help with how to fill up my lighter (older model so was just different from what im used to). The staff was incredibly friendly, knowledgeable, and helpful. Showed me how to do it while explaining the details, and filled it up for me for free, all while having some friendly banter. Bought a can as well and it was very fairly priced. Just overall great experience. Now while I was there I did look around and though it is a smaller space, it appeared as if they had an incredible selection of cigars. I will say, due to my experience with the staff for this simple task, I would definitely go here in the future if ever in the need and would recommend.

This place is really awesome. I plan on coming here maybe 2-3 times per year. That's mostly due to…read moremembership cost which is the only thing bad about this business. Most of the other cigar lounges have a membership cost of $15/year....here it's $50 PER MONTH!! The perk is you get 10% off of SOME cigars, not even all of them as you'll see a bunch of signs in the humidor that says "no discount on these." I'm only a casual smoker maybe one cigar every month or two, so that would mean I would pay $100 for each time I used the lounge if I got a membership...just not worth it unless you're coming in a couple times a week. In addition to the highest membership cost I've come across, their cigar prices are a bit elevated too. They seem to be about 10-20% higher across the board versus other local shops, this is noted in the reviews over some others from when this was locally owned K&S. However, their selection of cigars is absolutely amazing. Best selection around the triangle. Closest place with as many varieties is going to be JR's down in Selma. They have another membership level that I think they said was $120/month. You get access to a special lounge that's the size of a tiny office located to the right as you come in. They only sell 12 of these and currently 7 of the spots are taken. Not sure why you'd want to sit in a smaller lounge but some people I guess like to show off how much money they spend. The regular lounge is pretty superb. It used to be a State Farm office but Cigar Box took it over after buying K&S. In the past two weeks they have opened a fully stocked bar. I was able to get a double shot of Buffalo Trace for $24 and my buddy got a Guinness for $10. Both pre-tip of course...and that's what's funny since the bar and the cigar shop both use the same POS system, when I checked out with my cigars it automatically asked if I wanted to add a 25% tip. I wonder how often someone just hits yes out of habit? There were probably 12 guys hanging out when we were there and there was no lingering smoke. So this is another thing they've gotten right, perfect ventilation system. At some lounges it feels like you're hotboxing yourself but not here, clear air. The furniture is nice and comfy and spread out throughout. Plus seating at the bar. They have a few fake fireplaces for ambiance and several TVs to watch events. Total capacity is probably around 30 comfortably if the ventilation system keeps up. They have a nice restroom in the lounge but when we used it the toilet ran continuously and the flush handle didn't work so hopefully they address that soon. So my recommendation is if you're going to buy a few cigars get at least $25 worth and use the lounge that day. If you're not going to use the lounge go somewhere else and save a few bucks on your sticks, Apex Cigar lounge is really close. Apex also has an outdoor area which is great in Spring and Fall weather when temps are mild.

I wish this store was closer to me because they have a great selection and plenty of affordable…read moreoptions. The guy who served me was really friendly and went the extra mile by offering to check in the back for additional items, which I really appreciated. The customer service and variety here make it stand out. If I ever pass through Mebane again, this will definitely be the store I stop at. Highly recommend!

Didn't carry any of the products I was searching for. Thought I'd try Yelp for closer suggestions…read more None of the suggested businesses sell what I need. Therefore, I'll be sticking with Stratus Vape in Burlington. They carry all my needs and offer discounts for large purchases. Definitely call any smoke shop to confirm they carry what you need before just heading there in this area. Otherwise, you may waste a trip.

Great customer service. Prices are fairly reasonable. I bought a new SMOK G-PRIV3 and have no…read morecomplaints!

Great service, excellent prices, and an unbeatable selection. The staff is knowledgeable, friendly,…read moreand attentive. Can't best this Vape shop, in my experience best in the Triangle. 10/10

The owner is spectacular is inventory is fantastic most importantly it's a great individualread more

This store always smells like rotten sewer. I went in the other night and didn't realize I was…read moreseriously overcharged until I got back in my car. Couldn't focus at the register because of the smell. Instead of going back in, I decided to cut my losses and never go back. It's happened more than once, and it's gross.