Amazing company Customer service Do not look any further for a plumber. Professional and helpful excellent job done. Showed up on time read more

Exactly as Victoria K reported, it is not okay to drive a massive work truck recklessly and aggressively. I was afraid they'd hit me from behind as the driver moved to get ahead of me in turn lanes at a red light, from Fred Waring onto Portola? In my rear view mirror, I watched the same truck cause another car to swerve to safety as their lane closed. That's how he was trying to herd me like cattle. Being a road hazard is in disrespect of community, which makes Durango Plumbing altogether unqualified to provide service to critical infrastructure and unwelcome in home service. I see zero value in service from reckless agents. What in the world makes you think it's okay to put other people in danger behind the wheel of an industrial sized work truck? You're a never ever! read more

No bueno!! came To see what was wrong with water heater.. needs new burner.. here we are Saturday and still no burner.. 475.00 for a "maintenance fee" to be paid before can be repaired!! I am 85 never once was there any mention of this price to me either verbally or in writing they have no communication skills and if you want them to answer your call, call from a different phone. I got " The part has been ordered still waiting for arrival!"once they call you back they send all future calls to voicemail a don't call you back. For a little more than that so call maintenance fee bought a new hot water heater.good luck and happy waiting for ANY service from this company. read more

A few months ago, Emilio showed up at our new house with his smiling father and did a very nice job, at a fair price, putting in a hot water heater. We were thrilled to find a plumber in our new city. He was personable and seemed knowledgeable and we thought it was so sweet that he worked with his father. Today, weary from months of construction, we were happy to finally welcome him back to change out the shower heads and faceplates in 3 bathroom showers. We had all the parts, including new cartridges, purchased at Fergusons, and a good understanding of what needed to be done to change things from very old Moen parts to new Delta parts. In what we now can only assume was an effort to come across as a "good guy", the first thing Emilio did was talk us out of changing the internal cartridges because they were "too far into the wall and it would take a lot of time to change them out". He told us it was "unnecessary because our showers weren't leaking YET", and besides he cautioned, "cartridges are expensive". Knowing all plumbers work by the hour we trusted his word and allowed him to only change the faceplates and shower heads. Stupid of us! The entire job took him approximately 1.5 hours. When he gave us a bill for 750.00 dollars we asked him why it was so expensive and he said; "they now charge by faceplate, not hourly". So, as it turned out, he wasn't trying to save us money by not doing the job properly, he was saving himself a TON of time. 250.00 per face plate. 750.00 for 1.5 hours of easy work... AND... he didn't even do what we fear is probably the most important part of the job...changing the 20 plus year old internal parts. ALL POTENTIAL CUSTOMERS SHOULD BE VERY CAUTIOUS OF THIS MAN and DURANGO PLUMBING, ESPECIALLY THE ELDERLY. His behavior on our job indicates that he is nothing more than a conman who takes advantage of people. Emilio... you should be ashamed of yourself and your behavior. What a disgraceful man and business person you turned out to be. read more

Came out the next day after calling about a leaking Toto toilet. Fixed the leak after pulling toilet and reinstall the proper way. Emilio knows his Toto's! Very professional. read more

Durango Plumbing - They got down and dirty in a hurry resetting a Toto toilet at a reasonable price. With no butt cracks, now that's professional !! - Plumbing Near Me

Emilio came to install a new hot water tank a day after the old one failed. Arrive on time, installed quickly. Tank faltered a week later on Friday evening. Talked with Emilio on phone to troubleshoot. He came within 30 minutes, had the required part, and repaired within an hour. GREAT SERVICE. read more

The employee who drives the van needs to be more careful. Sped past me, going over the speed limit, crossed a double solid yellow line to do it, cut me off, no blinkers. Then I witnessed him weaving in and out of traffic, cutting off a truck pulling a trailer, again no signal. Horrible representation ya'll. read more

Quick response. Hard worker. Seemed knowledgeable and experienced.

"Not going to sell you something you don't need." Honesty, integrity and high moral values. After receiving several other professional quotes that ranged from total replacement of my water heater to parts not available; I reached out to Emilio. Low and behold, replacement parts are available and Emilio made the necessary repairs in a timely fashion while answering all of my questions that I had regarding the existing unit. My sincere thanks and when the time comes to actually replace my water heater, Durango Plumbing will be the only call I make. read more

One of the best. Needed help upon my return to the Valley and there they were. Toilet running correctly. Reasonably priced and pleasant to deal with. read more

Emilio is amazing; he shows up on time, is honest, reliable, and he gets the job done!

These guys, Father and son team, are fantastic. Extremely fair and reliable, I would not hesitate to recommend your service to anyone

My 93 year old Mom called Durango for a clogged toilet she could not unclog herself. I live 3 hours away and couldn't help unfortunately. I was saddened to hear they quoted her $195 to come out. Yes it was a Saturday however then quoted $145 for the following Monday. Thank you to MR. ROOTER ... my Mom said she called them and they came same day, unclogged the toilet and did not charge her a dime! Look at some of the other one star reviews for Durango Plumbing. Please consumers check around...there are great businesses out there that do not take advantage...MR. ROOTER She won't be calling them again either!! read more

They installed 2 bathroom facets and half a shower faucet and 1 outside faucet for $620.00! $150.00 for exterior hose bib! Said he usually charges $195.00. Charged us $150.00 to install toilet but 150.00;to install exterior hose bib!?? Won't use them again! read more

Great Plumbers. Showed up on time and did a superb job of repipeing my house. Knew what they were doing. Everything included in the bid and NO extras were charged. Did not have to leave my house and was only without water during the change over of a couple of hours. Licensed and Bonded so you can trust them. read more

A pipe broke at our home and we were away. Called Emilio and he responded and repaired the pipe the same day. His work is excellent and his prices are more than fair. Thank you Emilio and Durango Plumbing!! read more

Always use Durango. Have for years, they are prompt, very good, prices are fair and Emilio, the owner is wonderful.

I needed help right away with problems regarding my Dad's mobile home. Emilio was so friendly and helpful. He sent Junior out the very next day and took care of all the issues. I would highly recommend them for what ever you plumbing needs are. Fast, friendly, dependable service with certified plumbers. Don't waste your time looking elsewhere just call Emilio! read more

Emilio and Durango Plumbing are the best! I had an emergency at my home and I was across the country. Emilio fixed the problem in just a few hours. Their work is second to none and they are really nice people. Thank you for your excellent service!! read more

Very good. Was professional, knowledgeable, and friendly. He fixed a plugged shower drain and dripping bathroom sink faucet. Very reasonable priced. Total $220. Including travel time. read more

Emilio is great - the best. Cannot go wrong using him - knowledgeable, efficient, polite, on time.

Valve to water supply for new refrigerator needed to be replaced. Called Durango Plumping on a Saturday and Emilio scheduled a service call for the following Monday between 9 am and 11 am. He was at my door just after 9 am. and quickly accessed the problem. Because the faulty valve connection which was soldered and above the built-in cut-out he had to cut out an access area to expose the soldered pipe. He was able to make the cut-out and installed the new valve with a threaded attachment making future troubleshooting easy. He sealed the wall cut-out with an access panel and completed the job by cleaning up. The work was professional; communication was great; and cost was very reasonable. I would not hesitate to call on Durango Plumbing should I need a plumber in the future. read more

These guys were super nice, family owned business. Prompt, reliable well educated, very good plumbing company. I highly recommend them. Very reasonable pricing. try them read more

Just the best. Don't call anyone else. On time, fairly priced and a stand up guy. I really recommend. I've called them several times over the years and am never disappointed read more

Be 100% sure of the upfront price. Quality questionable. Be sure to only deal with the owner. Don't pay top rates for junior level service.

I have used Emilio and his family twice in 2019. they were prompt, and professional. both times they were here, the parts needed for my problems were no longer available,due to an aging home. they modified parts that were available and got the problems fixed the same day!extremely talented and knowledgable plumbers, very well priced. I had an estimate for a total new replacement for$1300. the modified part installed was$250! fairly priced, brilliant workmen and they cleaned up. no mess left behind! Durango is a family owned business without a fleet of plumbing trucks to maintain, top quality service and they are reliable, honest, and hardworking. I will definitely call them again! read more

Had a huge plumbing issue. I called Emilio and he and his helper were there within 45 minutes. The job was more difficult than they initially thought. The toilet had to be removed and roots in the drain pipe needed removal. The guys were done within two hours , the price was very fair and I am completely satisfied. Thanks Emilio read more

Emilio and his team are fantastic! He recently replaced the water regulator on my home. I appreciated that he spent time explaining to me what happened to cause the regulator to need to be replaced. Just a few days later my boyfriend came home to a broken pipe and I said call Durango plumbing! Emilio was there with his team on a Friday night and took care of him immediately and did a fantastic job cleaning up a mess. read more

I called them to install two bathroom faucets. Someone answers with "hello", so wasn't sure I had called a business. He said the price for install would be $150 each faucet. When I said I had another price of 95 per faucet, he hung up on me. Very unprofessional. How long does it take to say "goodbye". read more

Emilio has done several jobs for me the last couple years and his craftsmanship is second to none. He's always on time and takes great pride in his work, I heartily recommend him for any plumbing issues you have. read more