Bought a very nice Durban Poison cart on my last trip to Durango. Service was outstanding Really nice cart, to boot! read more

I've been shopping with DO for more than 10 years and have seen budtenders come and go. My frequent visits have lent itself to befriending everyone I've encountered. So, like 2 months ago I left my Ray Bans on the counter. About a month later I asked about whether someone had turned them in. The kind folks looked around and they couldn't find them. I had sadly written them off. So, I was in the shop last week and I was in my car getting ready to leave and suddenly Ashley and Jennifer came rushing out....with my Ray Bans!! Truly representiting the top notch people you can expect from DO EVERYTIME! read more

Durango Organics is the best. I especially love the Grandview location. The bud tenders are extremely knowledgeable, great prices, and a wide selection of product. Strongly recommend you check them out. read more

On 9/23/25 I had just gotten out of day surgery and my car wouldn't start. I walked over to Durango Organics to see if I could get a jump start on my vehicle. I'm certain I looked like a monster, with half of my face bandage, but as usual, I was greeted at the front counter by a friendly employee, who went to ask other workers if they could offer assistance. One gentleman helped me out. I didn't get his name, but I want to thank him for helping me. You're definitely a great human being. Thank you so much for helping me. read more

During a recent visit to the Sutton ave store I encountered Deliah W, an employee that was very courteous and engaging. I travel from Farmington to Durango for my cannabis needs pretty often. I spent $253 and understand the great value I got because of Deliah's proactive listening and excellent product knowledge. I'm thankful that Durango Organics consistently delivers great service like Durango Joes or Starbucks. read more

The best yet again. Morgan good job. Sam was there today. Awesome crew there. Thank you for always taking good care of me. Appreciate the care. As always since I became a member. Still killing it, you guys are awesome. read more

This place is "AMAZING"!! Unbelievable Customer Service, product on and prices NO ONE can beat. My go to in Durango

Friendliest customer service in Durango. No kidding. Everyone in store is really friendly and helpful. Staff is also knowledgeable about their products and how they are made and where they come from. Everyone seems to truly enjoy being at work. Durango Organics has good products at good prices. They are also a recreational shop. Out of a test of the other shops in town - this is one wins in terms of customer service, product, and price. Bonus: they have a candy bowl of free (non-weed) treats at the entrance, and it's the good stuff. read more

Rude. Thinks that customer service doesn't exit. Hung up on me because I was asking questions. Try another business down the street. You have many choices. read more

This is how retail should be done. Not just for this particular product, but for everything. The customer service was top notch. The staff members were welcoming, knowledgable, and great at making my whole group feel welcome. This was our first time at a recreational dispensary, and we were made to feel totally comfortable. We were walked through the entire process with our very own "Budtender." Everyone was professional, and it was not at all sketchy. read more

This was the first dispensary we went when we got to Durango, based on Yelp reviews. (I don't partake but was with friends that do.) It's a small place tucked away on the south side of town, in the back of the complex. (If you see Durango Dermatology turn in there.) It's not a fancy, touristy, hip place but it's not a dump either. It's very functional. Get your ID checked and wait your turn. If you go back outside due to an overcrowded waiting area, get your ID rechecked. State law apparently. We had great help.The girl was very informative, had good knowledge of the laws for us out of staters, and good insight to the product. Prices were reasonable, and we happened to come in on a sale day which was even better. They do take credit/debit cards and waive the fee ($3) if you spend more than $100. If they expanded the registers it would be great. read more

My wife crashed on her bicycle and I went in for some homeopathic ointment for her leg. The "bud tender" that helped me was extremely knowledgeable and helpful. I got her some "Mary Jane" brand ointment (that has no htc) and it really helped her with the pain. Great service and shop! read more

Best dispo ever. Staff is super knowledgeable and friendly. By far the largest selection of flower and concentrates as well as edibles. Always a great dispo to check out. read more

One of the nicer and likely, more 'local' (less touristy), dispensaries I visited while in Durango. We had a really friendly budtender named Hunter and he answered all of our (newbie) questions with grace and excellent info. He had recommendations and good knowledge of the recreational product. Thank you, Hunter! The space is smaller than some of the other dispensaries but they have a great selection of flowers, cartridges (including a local supplier in Durango - we each bought one of those hybrids) and edibles. I'm a big 'gummy' fan and found they were a little lacking but they had plenty of other stuff: candy bars, cookies, brownies, etc. I really enjoyed the customer service and atmosphere here. Patrons are treated with respect and all Colorado laws are followed diligently. I would absolutely return here if I find myself back in Durango! read more

Hunter was an excellent bud tender! Super informative and helpful, also not too bad on the eyes. The store itself is great all around clean and friendly! read more

Said he was selling us a lighter. Said he put the lighter in the bag. Receipt shows we were charged for a lighter. Didn't discover until we were camping fifty miles from any open lighter-selling stores that the lighter never got into the bag. Special bonus: we were also counting on that lighter to start a campfire. It was fucking cold that night. read more

I've checked out several of the dispensaries around Durango and always come back here. The place is well run. Selection is varied and the staff know their Cannabis read more

Walked into this shop feeling a little bit nervous due to previous experiences at medicinal dispensers, but the staff were immediately comforting and helpful. Inside the attendant was very informative about all the products and patient with my many questions. The only reason I give four stars, is that at one point my "host" seemed a bit bored, but only for a minute. All around it was a good experience. read more

Nice shop, great service. They accept credit cards, while most shops are cash only. The edible chocolate contains partially hydrogenated oils, which I don't eat. read more

Everyone was so amazing ! So helpful with all the questions. Not too familiar with this kind of stuff but had a wonderful experience !

Greats service, amazing products, huge store awesome place. I would recommend to all medical patients

Went here because 1) organic, 2) readers choice award. Very disappointed. I dont know what people in Durango think is good bud but man, the whole town is really sad on the bud scene. Durango Organics really wanted to sell us on their wonderful buds so we asked to see 3 strains we knew well as a comparison to the other 2 dispensaries we visited in town since this was first place 2018 "readers choice". Well they very excitedly showed us the 3 flower strains and we once again were quite disappointed in the quality of the flowers. All 3 strains smelled like hay when they should all be very distinctly flavorful, resin filled and stinky. But what they want to sell you is dry hay; flat, unflavorful hay. So this means they don't know how to properly cure the flowers before they go on the shelf. They machine trim everything down to the nubs and all the resin is knocked off in the process. So these highly prized "organic" flowers are ruined by the hack trimming and lack of proper curing. For this best place in Durango they really were disappointing. We did not buy any flowers due to the lack of quality on the cures; anybody familiar with buds understands how important this part is, so it's pretty bewildering why you would have a shop full of strains that all smell like hay. They must just sell this stuff to the unknowing tourists because there is no one that seriously knows buds that would think this stuff was good and worth these prices. Go to Vegas if you can where you get what you pay for and skip the bud scene rip-off in Durango, Colorado. read more

I took a trip to Colorado and stopped in to Durango Organics for my first time in a dispensary. Everyone was professional and knowledgeable about all the products, which made it easy to choose out of the great selection. I got some edibles, flower, and a vape. Looking forward to making another visit! read more

Not the best. Staff could really be improved and prices higher for the other dispensaries in town selling the same thing. Products are quality but not worth it for the price and service. Maybe they were just having an off day, but first bad dispensary I have been to. read more