Came here to get my normal, two piece, cream cheese everything bagel bites and an old-fashioned doughnut for my breakfast. Service was great I was in and out in less than six minutes. Dunkin' Donuts in my opinion has one of the best breakfast for fast food read more

Dunkin' - Donuts Near Me - Wichita, Kansas

Stopped by today because my daughter wanted to go to the "place with the spider donuts" even though it's July and Dunkin hasn't had spider donuts in about 9 months (good job with marketing, DD) It was quiet on a Tuesday at 8, usually it's pretty empty. It was clean and we also sat outside for a bit, and that area was clean. The staff was friendly. In the past I haven't gotten the best service but no issues today. My daughter got her favorite pink sprinkle donut and I had a kolache and drip coffee. Kolache pretty standard but there's not many around here so it works for me! Will return! read more

Dunkin' now charges $1 for their pup cups- which look like this. 7 brew, Starbucks, and chick fil a, all give them out for free and are less than half a mile away. Seems like bad business to charge for this when their competitors don't. Additionally the service seems to have really declined. This morning they gave us the wrong donut and forgot to give us kolaches we ordered. Since our food came in multiple bags we almost left without it. I would check your orders before you leave. Again- Starbucks and 7 brew are next door and provide better service. We probably won't be frequenting Dunkin' moving forward. read more

Dunkin' - $1 pup cup- free at Starbucks and 7 brew next door - Donuts Near Me - Wichita, Kansas

We've ordered donuts for carry out from this location several times, but today they were a hot mess. $15 is quite expensive for a dozen donuts for them to look as they did. Very disappointed. We'll be taking a break from Dunkin and go back to Krispy Kreme again for a while. This is never an issue there. read more

Dunkin' - Donuts Near Me - Wichita, Kansas

Staff unhelpful and disengaged. Coffee was fine. The service was rough. Dining area was okay but some tables are left unclean.

Trying to get in the store, sign says 9pm but it's 7:30pm and they're closed?!? Kid came out and said oh the sign fell down..really? Talk about lazy... read more

Horrible service worked was on his phone and took 10 minutes to get my order not to add the additional 10 minutes to make a freaking beagle with eggs. Just horrible. read more

I think most of the negative reviews aren't legitimate and written to just be rude to the location. I come here all hours of the day to include 6am this morning. Great service by the three men working, greeted when I walked in, was told to have a nice day when I left. I have never had a bad experience here, sure they run out of donuts as some have stated. You can only make so many and keep them in inventory. The staff always seem to be cleaning when not busy, I love the attitude of the employees regardless of the time of day. The store is well lit, clean and pleasant to visit. Thank you to the staff for your work and efforts, it really is appreciated by 99% of your customers. read more

Friendly employees and they make great drinks. The app always has great offers too. A much better deal than the competition across the street. read more

Dunkin' - Signature latte - Donuts Near Me - Wichita, Kansas

You would think they would be smart enough or trained well enough not to put a chocolate frosted donut face down in the sack. See, what happens is, the chocolate sticks to the sack and not to the donut. This is not good. It's a simple fix really. All it requires is concern and common sense. Maybe instead of spending thousands on apps and promotions, they could just get the basics right. Is that too much to ask? read more

Went for an interview, didn't have any information on the interview somehow crazy right? But he totally had a meeting at the same time instead of doing the hiring job. Crazy. I wish I could share the video I have. The dudes name is Michael the employees are great and lovely! He ignored them, and when he finally got to the counter after several minutes NO apology or anything in the vid his response was "uhhhhhh we don't have any information on that, can you come back tomorrow" dude I drove 30 miles there and back just to do it again tomorrow? read more

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This place was great I have never did anything but Starbucks had a bad experience with Starbucks next door so went here today and between the service which was amazing I didn't know how to order or what to order but she made me very comfortable and help me out and made me a great frozen coffee with mocha swirl awesome drink this will be my to go to from now on thanks for the great service and coffee the Customer service alone was enough for me to come back read more

Dunkin' - Frozen coffee mocha swirl - Donuts Near Me - Wichita, Kansas

Worst dunkin I've ever been to. Worst employees and atmosphere. Don't go if you don't want to be ignored and barked at when you inally get their attention to do their job. They are always out of doughnuts at all times of the day. Corporate does nothing to rectify the issues. The employees are rude and have no c/s exp. They don't give a shit as long as they get paid. The atmosphere is extremely negative. Employees don't smile don't look at you,ignore you and shelves that should have doughnuts constantly or getting them ready are alway empty or close to empty. Go to Wichita if you want a better experience because Hutchinson Kansas Dunkin doughnuts is place to go if you want bad experience. I just wanted 2 glazed doughnuts and a coffee. read more

Went to this Dunkin' yesterday morning around 8:15am. Ordered 4 jelly and 2 chocolate chocolate donuts. Upon reaching the window I am told we only have only 3 jelly left and no chocolate chocolate. IT'S 8:15am!!!!! You have only one job and you can't even do that right! For as much as you charge for a donut you shouldn't be out of anything at that hour of the day! I will never go to this DD again! read more

Pro tip. Bavarian cream is white. Boston cream is yellow. Coffee was fresh. People pleasant. read more

Waited 25 minutes for an Iced Latte. The folks behind the counter looked as if they needed to partake of the coffee. I've never seen such apathetic and unconcerned employees. When I finally did get my latte it was completely wrong. Looked like a pint of milk with a teaspoon of chocolate. Really disappointing. read more

This location does not know how to package donuts and it has happened twice now. Which of these is the PLAIN glazed donut? read more

Dunkin' - Donuts Near Me - Wichita, Kansas

CHOOSE WISELY AND GO SOMEWHERE ELSE. These employees are slow, rude, and apathetic. Maybe I'm overreacting. What do you think? Is 40 plus minutes too long to wait for an order you called in ten minutes before arriving? read more

Lost my mobile order. Asked what I ordered again when I showed up and told them my coffee order. Got handed a coffee that just had cream and sugar dumped in it, which isn't the coffee I ordered. Just tossed it. Back to the Rock Rd DD location I guess. read more

I always choice this place as fast-food store when I have no a lot of time. I like hash browns, fruit drink and sauces at there, all of them are so good! read more

Dunkin' - Donuts Near Me - Wichita, Kansas

When the coffee is made right it is easily 5 stars. Unfortunately, the drinks taste different everytime they are made. It is hit or miss.

Got interviewed and told to come back for another meet with the hiring manager after I just used last of my cash to get gas to be told I have too many tattoos and piercings...like wtf I already interviewed once and they seen that and didn't say anything til I came to second interview?? Judgemental and discrimination!!! I'm fully done with Dunkin donuts all together read more

Glad to finally have some decent donuts in this part of town. I visited around 5:30PM last night, and seemed very nice. Modern looking, clean, lots of employees, bright, etc. We'll see how long that lasts! I wasn't blown away by the selection (no twists? no bear claws?), but they had everything in stock. Additionally, it still tasted fresh when I took it all home, the family was pleased. The regular glazed were good, but I wish they had more glaze. The bottom half seemed dry, perhaps that's by design. Regardless, I ate 'em all. :^) One thing I did not like was the ordering process. The kid stood at the register, furiously typing in everything I said. The girl making the order would dash to get the item, not waiting to hear how many of that item, or even how many total, so there was a lot of swapping out boxes, sacks, etc. It seemed very rushed, and they need to realize many of us are coming in for the first time. I would've gotten more, but it was just rushed and cold. They have a pretty extensive breakfast and sandwich menu, so that was a nice surprise. They open at 5AM, another bonus, and have a drive-thru, so I'll definitely be back. Welcome to East Wichita! read more

Finally! Super fast service despite being crazy busy and donuts were very fresh! Staff was super friendly! read more

Dunkin' - Amazingly busy, but the staff was fast and donuts are fresh! Went in on Saturday at 8:30am. Very impressed! - Donuts Near Me - Wichita, Kansas

I visit at least 4 times a week for an iced coffee. Just wish they all tasted the same. No consistency. I stop on my way home so I always have to "doctor" it up. Not a huge deal BUT today there was no way possible to fix it! I ordered 2, exactly the same. One looked ok and the other looked like all creamer. Kept trying to figure out why it tasted funny. Tasted like they grabbed the iced tea pitcher instead of the coffee pitcher. Needless to say, it went down the drain! Store is clean and the majority of the staff is friendly. I'll most likely keep going but Wish the employee got a little more training to make the drinks consistent read more

Lazy rude employees on the Sunday afternoon shift. Refused to make me a frozen Dunkachino. Said they didn't make them there. When I told them I got one there earlier today they said ok, then another employee came along and said no we can't make them. They just didn't want to take the time to make it. It was so obvious. You can easily go to a different Dunks. I would go anywhere else than this place. Extremely rude. Horrible customer service!!! read more

This is a newer DD and has a nicer seating area and flat panel TVs which houses the menus. Kinda cool and trendy for a nation wide chain. I enjoyed my donuts and coffee at this location. It is always a plus when the staff is friendly. read more

Great service even on a busy Sunday morning. I asked if they had any peanut donuts (they didn't). When they came out right after I paid for my breakfast sandwich the manager just gave me one. It completely made my day! Thanks again. read more

TERRIBLE, cruel customer service with unfriendly face, no thank you or welcome staffs

90% of the time they are put of my favorite doughnuts. Thier selection is usually skimpy. This visit the gentleman in the drive thru was rude about it. read more

Half their donuts were not available because the baker didn't show up because it was her birthday. It was 5pm. Hey owner, roll up your sleeves and make some donuts at some point between 5am and 5pm. read more

No so impressed. Service was slow and confusing-forgot part of our order- the coffee! The Wi-Fi is super slow. Apparently they have a rewards card that can only be used by adding your credit card info or buying one of their gift cards. read more

The morning staff here is excellent and extremely efficient. However, their afternoon/evening weekday staff has been terribly slow and the food has been below average standards in comparison to the morning. Most recently, I ordered two of the wake up wraps that were near frozen in the middle, this should not happen considering I waited 4 minutes at the drive thru for my order. read more

I love Dunkin Donuts, but I was so disappointed this morning. I used the drive through to order 2 dozen assorted donuts. When I put them out for my coworkers the boxes were identical and each box had 2-3 of the same donut in it. So I was only given 5 kinds of donuts. Not a single cake donut. If I wanted all the same donut I would have ordered that instead of asking for an assortment. I learned my lesson not to trust the workers to choose an assortment. read more

The dude who was working the drive through was a riot today. Excellent customer service and had such a fun personality. It made our day, quite frankly. Wish we had gotten his name cause he deserves a raise. Bought three iced coffees and a couple donuts. The coffees are delicious. 10/10. read more

It's 11:00am on a Sunday and they are out of most donuts - they have plenty of designed Halloween donuts but out of most of the normal every day donuts. It's called Dunkin Donuts - key word DONUTS - but they are out of most by 11am ???? This is not the first time we go as a family for Donuts and they are out. Disappointing to say the least. Plan better inventory for the weekends!! read more

Order is almost always right the first time. They are quick to fill all their orders even in a morning rush. The seating area is usually clean to sit and enjoy coffee and a donut. read more

Usually great, but it depends on when you go in. I recommend NOT going through the drive thru because every time I do they make my coffee wrong. So I just plan for a few more minutes and go in, have only had an issue once with coffee not being right. Their donuts are always good and I absolutely love the sausage, egg and cheese croissant! read more

Drive thru took more than 10 min the car in front was buying donuts but apprently they were out everything called asked to talk to a manager and she said hello with no name or anything i asked can i get a name and manager she said im the manager but still didnt give a name till i asked 4 times and it was as courtny bad customer service they should have a sign that says closed nothing in stock read more

I come to this Dunkin Donuts at least once a week and order a medium iced coffee with caramel and cream. I know exactly what I'm getting, and they make it the exact same way every time. The staff even recognizes me by now, which is very nice. The staff has always, always, always been so friendly and respectful, and they always have a smile on their faces. The drive-thru is fast and easy, and the prices of their coffees are significantly cheaper than that of competitors. This location is doing everything right and I'm always so happy after I leave here! Thank you, from this loyal customer! read more