emo mate forgot my new limited edition ice cream donut, straw and gave me bloody raw hashbrowns. wankers.

Stopped in , on the way ... tried here first time .. not bad . I went through the drive through. Service was a bit slow but not bad. Had iced latte and peach lemonade drink. Lemonade had 80% ice but tasted good. I wished they put less ice and fill up the glass a little more with lemonade. Latte was good. Ample parking outside.. Overall an average experience... read more

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Worst service I've ever witnessed in any Dunkin' Donuts, wish there was 0 stars. First off a near full staff of employees, I had to wait at the speaker for about 15 minutes. Waited about another 5-7 minutes at the window, just for them to make me a hot latte instead of a cold one, when I literally asked for less ice. Waited for them to make an iced one, was fully drenched in ice, no extra caramel as I asked. Tasted like straight water. Customers don't want you to rush, they would rather wait longer and have there order correct. read more

Just went here to get a few dounuts, was informed yhey had no Dounuts at this time. You have no Dounuts, then why are you open? This place is hit or miss it all depends on who is working there that day, how sad is that. read more

This was not a great dunkin location even before the pandemic. I've visited here out of necessity for coffee and donuts because this is the closest location. The staff can be rude at times and they are slow to get your order ready. Many times, there wouldn't be much donut selection even around 9 am! The food and drinks are fine but I really hate coming here because of the above reasons. Last week I was redeeming a birthday beverage in the early afternoon on a Sunday. The dunkin website hours said it was open, so I placed a mobile order at 2:17 pm, and when I arrived around 2:27 to pick up the order at the drive thru, the staff member said it closed at 2 pm, and they will not make my drink! That's very strange to close that early, even though it was a Sunday. If they are closed, they should turn off their mobile ordering! I had to wait on the phone for 45 minutes in order for customer service to re-credit my account! They seem very haphazard with their hours during the pandemic. Case in point, I checked and according to Google, they open at 6am. I placed another mobile order at 6:20 am, only to find out they were closed again! This place does not turn off the mobile ordering when closed! I'm going to have to email or customer service again! Only come here if desperate! read more

Dunkin' - They don't adhere to their posts hours - beware! I would only use mobile ordering if you are sure they are open! - Donuts Near Me - Jamesburg, New Jersey

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Iced coffee was mostly ice. One gulp and a third of the drink was gone. Won't be coming back here.

New owners same terrible service terrible coffee. Corporate should have standards A place like this is a disgrace to the company!. Coffee watery Donuts stale Bagels chewy If you use your app check your balance they over charged people always a problem read more

So it's been many years since I've been to this Dunkin' because the service is horrible. I'll go out of my way to Applegarth Rd or Cranbury Rd. Yesterday I decided to give them another shot. I was in a bit of a hurry leaving work. I placed my mobile order and choose drive thru pick up, only because I was in my uniform from work, and don't advertise. I get there and there is one vehicle at the window and two ahead of me waiting to order. It took 20 minutes to get to the window to pick up my order. NEVER AGAIN! I truly don't understand how they remain in business. read more

This location off Bucklew in Jamesburg NJ is convenient, clean and quick w a good morning feel and an ample choices. It's quiet stop to start your day and a novel experience for this guy from the west coast where DD is hard to come by. read more

I've had their hot and iced coffee plus their hot sandwiches. Plus their donuts which are always delicious

This Dunkin can NEVER get an order correct. I have been here multiple times and every time something was wrong. Today I ordered a cold brew, the new one out for the holidays. Sure enough they are out of the flavored foam, always out of something. Whatever. I also order two of the bacon egg and cheese pancake wraps and hash browns. What do I get? No hash browns, two of the sausage egg and cheese wraps. Not pancake wraps. I am highly allergic to the sausage, it makes me extremely sick. Now I am sitting here with these wraps and no breakfast. Lovely way to start my day. Great job. Never disappoints read more

Dunkin' - a person holding a hot dog in a bun - Donuts Near Me - Jamesburg, New Jersey

Believe the reviews. Went here last week for a coffee. The kids running the drive thru charged me for hash browns and then when they realized the mistake, they tried to get me to pay for both the hash browns I never ordered and the coffee. Went there again today for an egg and cheese wrap - burnt to a crisp. Cheese isn't supposed to be brown and crunch. Don't waste your money. read more

First let me say that it's hard to mess up a black coffee and glazed donut order at any Dunkin Donuts in US. I've visited this location a few times now and service has been an issue every time. The main problem here is the staff. For some reason, this particular store provides the worst service I've ever had at any Dunkin Donuts. Staff is slow and confused about the basic orders and openly scream and complain while they do their jobs. It's as if every new employee starts here with "on the job training" so everyone is learning as they go. I don't think i've ever met the owner during my visits but they need some serious help in getting this location back on track! read more

Stopped in earlier today for an iced coffee. I was pulling up to the drive thru and an employee walks out of the building right into the drive. There were other ways for him to get around. I stopped as I would not hit him and he never acknowledged me. I proceed up to the drive and sat there for quite a bit of time. Not one person took my order nor even acknowledged that I was there. No I will be with you shortly. Never again will I go back there. ***BEWARE*** I bought a bagel with cream cheese and for no additional charge they included hair. Stay far away from this DD. Gross, rude and nasty!!! read more

The first time I came here, they told me they weren't able to make latte's that day. I gave them a second chance by coming back today. A new girl at the counter tried to make my latte for at least 15 minutes while I stood there watching her, clearly very confused. Nobody working there tried (or wanted) to help her. I got my coffee and the color immediately looked too light. I tasted it, and it definitely didn't taste like coffee... It tasted like milk with sugar. I took the drink back and asked for someone else to make it. While someone else did, who looked like they knew what they were doing, the coffee was still way too light and tasted absolutely nothing like coffee. Needless to say, I will never come back to this location again. read more

I can't believe I just had a bad experience at a Dunkin' Donuts. I go to DD hundreds of times per year and this was by far my worst experience. I walked in and was the only customer in the store. They saw me and then went back to what they were doing I guess with drive in customers. I said hi and they never said a word to me. I stood there waiting like an ass for a few minutes and finally just walked out. Wow. I can't believe D&d let's them keep their franchise. I read the reviews on here and they warned me but usually I don't pay much attention to them especially with Dunkin' but Wow were they accurate. read more

this is the worst Dunkin in the world. the staff is HORRIBLE and needs to be replaced altogether. I went to get donuts and coffee at 630, this establishment closes at 10 and they only had two donuts available. another time I went at 9 for a bagel and they wouldn't make it because they cleaned the appliances an hour before closing. they have attitudes and absolutely no customer service!! extremely frustrating! such a simple job. read more

My husband went into this location for breakfast this morning. There were at least 5 employees in the shop and none asked him for his order or would even make eye contact. They are rude and not helpful at all. There are two other locations within 5 minutes drive. I would suggest using one of them instead. read more

Wow! I should have looked at the reviews before coming here. I only got drinks so I can't judge food. I got the blueberry crisp iced latte, that I'm always seeing commercials about. I'll get to that later. I decided to go through the drive-thru, because I was in a rush. The lady over the speaker had a glum attitude, and was taking our order really slowly, And, it sounded like she was typing the order in, like she didn't know how to put in order. It took her like 30 seconds to put m,y drink in. The blueberry latte, tasted nothing like blueberries. It just tasted like really strong iced coffee. The lady who took our order asked us questions, that she didn't even ask at the drive-thru, about how we wanted our orders served. Which made this even a longer trip! I won't be back! read more

They "discontinued Lemons"! No iced tea here anymore!! Back to Qwik Chek for breakfast from now on! I was told that the owner doesn't want to spend money on lemons!!! Bye read more

There must be a standard to own a franchise of Dunkin' Donuts. They must not enforce it, coffee is not a hard item to serve but they never get it right you should just give up. This Dunkin' Donuts single-handedly will make you switch to Starbucks. The incompetent people working there need to go back to school or something. Don't waste your money or your time going to this Dunkin' Donuts it is absolutely horrible coffee is always wrong never made right . Donuts are stale and left out uncovered all day long. read more

This is the worst Dunkin' Donuts I have been too. None of the employees never know what is going on and seems like they are just there to get the paycheck. Terrible customer service. Do not know what donuts they even have. Please go elsewhere. The drive thru is slow also. read more

They need to completely shut this place down already. I wouldn't go here for a drink if I was dying from dehydration. They're so slow and the drinks are disgusting, just go somewhere else. read more

Employees the slowest human beings on earth. Be sure to stop here if you want to be late to wherever you're off to. I'm not sure what's so difficult or why it's so slow? Rather drive 5 mins down the road and have quicker service. read more

There are some customer service experiences that are so shockingly hideous, that they almost feel as if you dreamt them. This was one of those experiences. The employees here are so laughingly incompetent that I am convinced this store must be some kind of social experiment designed to test the limits of human sanity. read more

Worst DD ever!!! We ordered a sandwich and it was ice cold like it had been sitting out for 2 hours. We ordered an iced macchiato and clearly got an iced coffee instead. An iced coffee that didn't have anything in it that we asked for. We also have to wait on the drive thru line a good 10-15 min everytime we go even when there's no line. If it was one or two times I'd let it go, but this is literally EVERY time. read more

This place is like an ex girlfriend who cheats on you, but you keep going back to her. They always tend to mess something up with the order and it comes down to the management. I've never seen the owner of this dunkin donuts. It sounds easy, "handing someone a donut" but in this location, that is harder than getting a masters degree. This could be a great dunkin donuts but they need to do a management overhaul, and the owner and or cooperate needs to fix this mess!! read more

Waiting, waiting, waiting... DT lady: *snarky voice* "I'm gonna be with you in a minute." Waiting, waiting, waiting... And finally, me at the drive-thru board: "I'd like a small mocha coolatta and a thing of hash browns." Drive-thru guy: *very confused* Hash? *awkward pause* Um, did DD change their menu and I didn't know about it?) Me: Yes, as in Browns. Hash browns. DT guy: Oh yes, of course. Pull up. I pulled up to the window. DT guy: So a vanilla bean coolatta? Me: No, mocha. DT guy: Medium? Me: Small. DT guy hands me my mocha coolatta sans straw and walks away. Two minutes later, DT lady walks over with hash browns and basically chucks them at me. As she walked away, I asked, "can I have a straw?" DT lady throws two extra-large straws at me, grumbles "I don't know what size you got," and walks away. 'Nuff said. read more

I think all the other reviews pretty much covered everything that is wrong with this DD. Think it's time to close up shop and start fresh and for God sakes, stop hiring incompetent people to work there. Out of 10 times, I've had decent service about twice. Not a good ratio. SHUT IT DOWN! read more

I ordered an iced latte and they gave me this medium glass of milk. This is not the first time they messed up my order. Horrible! read more

Dunkin' - Gross! - Donuts Near Me - Jamesburg, New Jersey

This is the worst Dunkin. The staff is so rude. They don't even acknowledge you when you say hello, if you're lucky you get a stare. I have been here numerous times to retry because they are on the way of where I'm going. Like the other reviews, when is the company going to step in and do something about this store being a total embarrassment. Go out of your way to the one on Applegarth. They are so nice and pleasant there with great service. That's probably why they have people hanging out there and not Jamesburg. read more

Wish I had read the reviews before coming. They got my order wrong at the window and I realized before we pulled away (added sugar when I didn't want any). The kid at the window gave me a really nasty look when I said it was wrong. Messed up my boyfriends iced coffee as well and forgot about the donut for our son until we said something. Never coming back to this location. read more

I go here all the time and the staff is always super nice!! sometimes there's a longer wait but i don't mind because nobody's perfect. been going there for 2 years now and yes they have messed up but who hasn't? they always apologize and fix it light away. bagels are always fresh and my lattes are always the best. This dunkin has the best lattes of all the dunkin's in my area!! read more

When I first came to this one horse town this was the first eatery I stopped at. It was more because of the convenient location and the urgency to use the restroom. Their service is sub par and the products seem a bit off even in the morning when things should be fresher. So nowadays I never frequent this particular Dunkin' and besides I can get to the bathroom in my house in five minutes or less from here. read more

Ordered one drink and two donuts. Drink was incorrectly made. I asked for it to be remade and the girl just stood there glowering at me until I said forget it. One of the donuts I ordered was also incorrect. Forget this place, horrible customer service. Will not be returning ever again. read more

I've only been inside the store once and that was for the Baskin Robbins. No complaints there. I specifically love this location because of the drive thru. The only thing I want to be doing at 6:30 AM is still sleeping. If I have to do one less thing, like get out of my car to get coffee, I'm all over it. The line is usually pretty long, so sometimes I'll pass it up, but when I do choose to wait my turn, it's never a long wait. I usually get coffee and that's about it. If I'm feeling frisky on a Friday though, I will get a donut. Haven't had any stale donuts, so that's a plus! The down side to the drive through is you can't see the donut selection, but I'll give MYSELF one star for that, for being lazy!!! read more

You know how chain businesses have a good location and the bad location, this is the bad dunkin that the community stays away from

I only come here for the ice cream cakes! :) And those are very tasty - yay BR although I wish they had a bit more choices. Once they even managed to not charge my credit card so free cake tasted extra good :) Can't wait for summer! DD part seems just like any other. read more

Every time you visit this location expect to receive your order prepared differently. Although food quality lacks, as expected, service is atrocious. Too many workers trying to be the boss. One person taking order, calling out order but the other side either doesn't listen, can read an order correctly, or just does whatever they want. Saw worker make 4 orders in a row incorrectly. She made my croissant twice and had to waste one of them. Each time I order a frozen hot chocolate here they are either out of the chocolate, offer me whipped cream and deliver it, offer but don't put it on, or not offer it at all. It's quite a mystery as to what you'll receive here. Donuts are usually a little stale and if you ask for a mixed box of donuts, don't let them choose or you'll get a majority of the same ones they have extra of. Lastly, people hanging outside the entrance asking for change or cigarettes appears to be an acceptable allowance to the store management. It's a turn off to me and believe it's to the other patrons. I see why the majority of the customers use the drive up so their not harassed. I'm watching this process as I type this review. read more

This is by far the most horrific Dunkin' Donuts I've ever been to. Service is absolutely terrible and even when ordering a single coffee it's always wrong. read more