Briefly as possible: went in for breakfast. Place is busy. Ordered a box of Joe, box of Decalf, dozen donuts & breakfast sandwiches for my associate.
The owner starts yelling, yes yelling, why we didn't call the night before; then whined over how short handed she is. Then starts yelling at her employees.
May I remind you Madam:
It is not the customers' fault, and,
if you can't stand the heat, sell the place to someone competent. You're not it.
Couple more points:
Those other workmen you demanded to use your little electronic kiosk informed you they would rather order at the counter-just like I did. What we didn't count on was the space cadet you had working the register.
I did not spend $89.89 for me- I'm feeding a crew of my own, and the other workmen you insulted were not happy with the obnoxious manners you put on display either.
So give yourself a D- with regard to anything remotely resembling ambiance.
Try, just a little, to be a bit more lady-like. Works wonders with good men.
Now to the sandwiches: I ordered toasted everything bagel with sausage patty only. What I got was a plain bagel with cream cheese.
The young employee at the counter had to be told more than once what the order is.
She apparently had no training as the man making coffee next to her kept leaning over to push the right buttons. Living proof our public education system has failed. But that's a book, not a yelp post.
At any rate: Just go to this place and you can see it live and in living color even.
Wonder how I'll be treated when I work up there again! read more
