Today 1/12/2022 my friend and I stopped at Dunkin in Dover Foxcroft, Maine. We could hardly hear the worker over the speaker due to the arguing and foul language between the manager and assistant manager. Our order was not ready which was prepared by management. When we did get our food it was wrong. (But who wants to go in and say the order was wrong with all that screaming.) The other workers were apologetic and were embarrassed for the actions of management. The workers did their best waiting on us. I'm just hoping the owner reads this.. I won't be back for awhile. read more

I LOVE dunkin so much. I usually get it every day before school. The food Is very yummy and always warm!

Drive-thru attendant not pleasant, could tell didn't like the job. Coffee was ok....... read more

I guess I must go to a different Dunkin' Donuts than the rest of these people. I go to the Dunkin' on West Main Street in Dover Foxcroft, ME almost every day. When I pull up to the speaker at the drive thru and say good morning, I am just about always recognized by my voice. I am asked if I am having my usual drink and avocado toast and do I want to add anything. I am then very politely ask to come on down. I don't have a problem with my order being right and the crew is always friendly and respectful. I love the crew and they do a very good job. read more

I've given this Dunkin' Donuts a chance over and over again. However I don't think I have ever received my coffee made correctly the first time, nor have I not had at least one item that was not part of my order handed to me and then asked for me to give it back. Whenever you look in through the drive-through window it appears like it is pure chaos in there. At the most recent adventure through the drive thru I was handed the wrong food and the wrong coffee, and then asked to check the coffee to make sure that it was mine before handing it back to receive my actual coffee and breakfast sandwich. There were no markings on the coffee cup, so I had to taste it to figure out if it was right or not. No one seemed to know what food/coffee went with which order. Mind you, it was 6:30a on a Sunday - not really a peak time for DD. To top it all off, the croissant on my sandwich was very under cooked. I really want this Dunkin' Donuts to be good, because it is in my hometown, and it is something that the town has wanted and needed for a long time. But I can't give it any better than one star until they wake up and get their act together. I should have waited for Corinth. read more

I go to this Dunkin every morning for coffee, the morning crew is awesome. They remember my order the second they heard my voice, they are so sweet and friendly. Brooke, Maya, Miranda, Star and Brittani are all excellent at their jobs and a great start to the morning. read more

The worst service and a very poor product and when I spoke with the owner of the franchise all I got was excuses...NO SATISFACTION..I called corporate and filed a complaint and refused any follow up, refused coupons, etc. I WOULD NEVER do business with this store again and since "Ed and Colleen" own the franchises in Unity, Palmyra and Skowhegan as well.....then I guess I am now a DYSARTS customer. read more

I pay $5 for a coffee with less ice so I can actually get what I pay for and this is the outcome. I've been to many Dunkin' Donuts before that have absolutely no problem filling my cup up with coffee to avoid half the cup being empty. Not impressed with the service and lack of common sense. Again not even worth one star. read more

Dunkin' - a drink in a plastic cup on a table - Donuts Near Me - Dover Foxcroft, Maine

This Dunkin' deserves an updated and more accurate review. My husband and I just had a great experience here. Our drinks were great, as were the Munchkins we "needed" to reenergize on a long drive. And the staff were funny and responsive. All good! read more

So 7/14/21 I went to DD with my boyfriend like we do almost every day, for quite a while this location has had issues with their intercom so we're constantly asked to repeat our order, today though when asked to repeat our order my boyfriend was disgruntled because he feels targeted by this specific manager, as soon as he repeated his order she decided to also raise her voice at him with a rude tone, so he muttered some things to me as the car pulled away from the intercom, she heard what was said and took it personally, so while waiting for his coffee at the window he made a joke to the cashier about how they should get a new intercom with the extra money they get for charging more than any other local DD in this remote area. The manager then came to the window and preceded to claim "harassment" because she didn't like what she heard being said in our vehicle when it wasn't even directly aimed at her or any of their employees. Of course she got a bad reaction from him because her behavior was appalling, she told him that was his "warning" only to call the cops on us and have them show up at our door at 8am on a Wednesday morning to ban him from their location when she specifically told him that was a warning. Had she not been rude asf there never would of been another incident in which he would of needed another warning. I of course called corporate and reported all this to them. I then decided to update them once the cops were called, and after updating corporate I decided to call the store back and kindly let them know I made a report and why I made a report, and as I was trying to explain what happened and how what the "disgruntled employee" heard wasn't aimed at her she proceeded to cut me off to let me know it was in fact her who decided to open her mouth and be rude, I told her that I understood working with customer service can be hard but it was uncalled for and she proceeded to tell me nobody deserves to be called stupid when he never called her stupid in the first place, and she said he has to make a comment every time he goes there which also isn't true, he only gets a little upset when he's constantly asked to repeat himself because they have a faulty intercom and he's cracked a few jokes at the window about the intercom just to make short conversation while waiting for his coffee. I'm absolutely blown away that this woman is allowed to be a manager, and as I was trying to conduct this call in an orderly fashion she got rude and preceded to cut me off multiple times and then tell me to have a nice day and hang up on me while I'm still trying to have a conversation with her. I hope corporate fires her and resolves this issue because they've now lost not only his money but mine as well and I'll be encouraging the rest of my family and friends to stop going to this location as a result of what happened today, I'll be patiently waiting for the follow up call, as we have no other issues with any employees there. Trash service. I highly encourage you to report the manager as well if you have as bad as an experience as we did and this is the number to do it on 1 (800) 859-5339. Hopefully Colleen will realize what a piece of shit she has running her store while she's away and change things quickly. read more

I can't for the life of me understand why these people can't get an order correct, this is the third time and if I wasn't in a hurry I would have gone back so I will never again grace there doors you suck read more

This Dunkin' Donuts has horrible customer service, very rude! Also their cold brews taste like burned ice coffee, and when I asked them to remake it they rolled their eyes at me. read more

They consistently never get the order right, even if the order is one item, LET ALONE A ORDER OF 6 ITEMS. Poor service: always taking a long time, bad customer service, no "Thank you", "You're welcome", or "Have a nice day". All around just really poor, would not recommend. read more

Have been to this location several times and the service is terrible. We have walked out three times in the last 6 months because we could not get waited on at the counter. What makes it even worse is that were two or three cars in the parking lot and no one at the drive thru!. The employees just don't give a hoot. We just plain don't go there anymore. On all three occasions we waited until we got home to Dexter and went to the Dunkin's there. The Owners for both shops are the same but the service in Dexter is great. They have plenty of people and they care about what they are doing. To the Owners - get your act together and straighten out the ship! read more