We run on Dunkin'! This was an immediate and quick go-to before our drive to Des Moines. It's nearly 2 p.m. and we were craving some breakfast food. Why not quickly pop in. Our cashier was so sweet that my husband and I debated asking her if she wanted to be our friend-- crazy, I know. We each had a Long John and Sweet Maple Bacon Sandwich on sourdough bread. It was delicious and we had fast service. We sat in the store and enjoyed our food to some jazzy Duke Ellington Christmas tunes. This was a major win for our Saturday afternoon. Thanks Dunkin'! read more

Dunkin' - Fourth time at Dunkin' this week. - Coffee & Tea Near Me - Coralville, Iowa

Let me say, I rarely give a 1-star review. If you're the owner, it means wake up and start working to improve processes instead of just being a bagman. No greeting when coming in. The customer is left to figure out how to even buy a donut. The only option seems to be to order from the electronic display. As the customer, the few times I've come here it is with a long wait in very humid, damp air (something must be wrong with their HVAC). Now, this level of dampness (even on the window!) might be normal on some rainy days but this place is like this when other nearby Dunkin' Donuts aren't. Expect to wait a very long time. Like other customers say, they have a low supply of variety of donuts. The trouble is that even the donuts tasted unnecessarily damp, likely linked to the dank air in the store. I tried the same donuts at a nearby Dunkin' Donuts today, on a more rainy day. Those donuts at the other store tasted as they should. This Dunkin' Donuts needs to get the attention of corporate and fast read more

Every single time I come to this location, they NEVER have the choices in stock. Last time I went, we order a dozen donuts, and they didn't have a single flavor we ordered. Not even GLAZED. Don't go to this location considering they never have actual options to begin with. read more

The past 3 times I have been to this location the donuts are melted, made horribly and don't seem to have much glaze on them. Don't bother coming here for donuts cause they don't seem to know how to make them properly. read more

Dunkin' - Boston kreme - Coffee & Tea Near Me - Coralville, Iowa

The cashier was nice to me. The drink was made according to my order. My table was clean. read more

Dunkin' - Coffee & Tea Near Me - Coralville, Iowa

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My large coffee was only filled to a medium size. Even with the foam. Dont waste your money on a large size and just get a full medium. read more

Dunkin' - "Large" hot macchiato - Coffee & Tea Near Me - Coralville, Iowa

my order is wrong almost every time. Plus the new kiosk inside makes ordering much longer

There was a young gentleman working the window this afternoon- I am not one to speak up about service and complain, however when it comes to my life threatening nut allergy I need to let my voice be heard. I ordered an iced latte with brown sugar cookie syrup, the new winter flavor, yet I was provided with the signature holiday cookie drink with toasted almond (I did not order this.) So obviously I had to say something, this gentlemen gave me nothing but disrespect and attitude. I apologized many times as I felt bad for the inconvenience, he still came back with the toasted almond syrup and tried to prove to me that there are no nuts in it. What?? I'm sorry I'm being cautious about my health. Be careful visiting this location with a nut allergy. The workers don't care. read more

The jelly munchkins don't have enough jelly in them. People were nice and kind. Place was clean read more

Ok so I've never had a bad experience here. But I've never been like, "Damn-- I couldn't live without this." My favorite thing on their menu is an iced macchiato. There's is so good, no flavors needed. My husband adores their iced coffee. I learned there's a reason why their iced coffees are so damn good. They double brew them. Twice the amount of coffee = never watered down! So Dunkin has a lot of donuts... over 70 live on menus around the country. Each store offers different ones obviously. I like the no frills chocolate munchkins personally-- but all of the donuts on their menu (regardless of size) hit the spot without being too dense or decadent. This location has good pricing, a quick drive thru-- ok service and it's own light to get on the strip. It's not the best coffee or donut in town but I'd leave with an iced macchiato and chocolate munchkins any day!? Plus, my kids always think I'm the coolest when we indulge at Dunkins! read more

Dunkin' - I like basic donuts. Glazed, vanilla frosted w/ sprinkles, chocolate frosted chocolate cake, strawberry frosted. - Coffee & Tea Near Me - Coralville, Iowa

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I took my daughter to this Dunkin' Donuts to get her some breakfast. We walked inside and walked right up and ordered and didn't have to wait in line at all. The store was clean inside and outside around the parking lot as well. My daughter ordered a chocolate sprinkled donut. The person who helped us was friendly and efficient at their job. My daughter said her donut tasted amazing. Overall, good experience! read more

Wow. I am just in awe. Never in my life have I had an encounter such as this one. I was having a really rough day-my hamster accidentally got flushed down the toilet by my 2-year-old. I decided I needed to get out of the house and get a coffee to get my mind off things. I originally started out by going through the drive-through of dunkin and ordered my drink of a large iced mocha latte with almond milk and 3 packets of sugar, 2 pumps of vanilla and cream. When the employee handed me my drink through the drive-through window after I paid, something looked a little off but I still pulled away and into a parking space. I took a sip and almost spit it out it was so bad. I could definitely tell something was wrong. Now this was the part where I started to get worked up again. After the morning I had, the last thing I wanted to deal with was a mess up. Thank goodness they opened up the inside of the building because I decided to walk on in and order another drink or something. A nice lookin fella (I think by the name of Justin?) made my whole day. It was almost like my hamster came back from heaven. From that day on, I promised myself I would name the next hamster I bought after this nice young man, Justin. read more

I placed a mobile order to pickup. When I get to the intercom, I'm not greeted, I'm asked "what is it?" To which I replied my name. The worker was extremely rude with attitude and mocked me for my name. When I pulled around to inquire who she was and why she gave me an attitude the worker at the register had no answer for me. The "manager" Bridgit was training and clueless, was of absolutely no help. She closed the window and I heard her and the staff laughing at me. The store manager, Jeff, took forever to respond and sent me a measly $10 gift card for my trouble. I will NEVER return to this location. These people were fucking evil. read more

within the last few months the quality of Dunkin's food items has done down tremendously. it seems as if the food is now made ahead of time and sat on a warmer. Very disappointing. The hash browns used to be hot, crispy and fresh, now they are sh*t :( sad because they used to be my favorite thing ever. read more

1/2 hour in drive thru. if not enough help, close one lane so orders are completed quicker

Delicious donuts and great happy hour. Also the drinks are larger than I thought they would be, which is always a plus because who can say no to more caffeine? The only reason I'm docking a star is for the service. I just hope the employees were a bit more friendly and quicker. I stopped by one day for a mobile order and wasn't greeted by anyone. I also had to initiate the conversation to confirm that I was picking up the correct order and not picking up someone else's. read more

Dunkin' - This is a medium! It's a lot taller than my phone - Coffee & Tea Near Me - Coralville, Iowa

Friendly and accommodating staff here, especially considering all the traffic during their grand opening. As with any new restaurant, it has been packed non-stop and employees are still learning efficiencies. I've been here twice and can confidently say the food is great and the staff is friendly. read more

Dunkin' - Coffee & Tea Near Me - Coralville, Iowa

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This place has turned into a horrible place. I ordered in the drive thru and the guy repeats my order back to me completely opposite of what I said. They then laugh over the intercom which clearly shows that it was intentional. I spent literally 10 minutes ordering a black hot coffee. Not sure who is running this place but it is turning into read more

Employees are always nice. Great prices. Delicious drinks! I wish they didn't use styrofoam but that's not the fault of this location read more

I really want to like this place. We take the family here for a treat periodically, mostly because of the munchkins. After our last two experiences I think I'll go elsewhere for treats. The donuts seemed at least one day old, my coffee was undrinkable, I threw it away. We've been coming here since they opened...but it will be a while before we return. Hopefully it recovers. read more

My bagel was super burnt, coffee had way too much sugar, i feel so judged when i get almond milk, very snobby when you modify your order, very inconsistent with how the coffee is made. read more

So ima start this off by saying THIS IS AMERICA & who on GODS GREEN EARTH DOESNT TAKE THE ALMIGHTY DOLLA DOLLA BILL????? WTF? Y do people NOT think this is insane? Ok so i get off a 12hr night shift@the hospital. Tried to Go & get some coffee on the way home. Ordered & handed them my $$($100 bill) & girl said idk if we have change for this???? This is a NATIONAL chain & u DONT have change for a $100 bill???? WTF? Another woman comes over & says we dont take $100's???? WHAT???? Ok so i said where is the sign that says u dont take $100 bills--no answer! Asked for the manager--no manager working. I also am a small business owner(Minuscule compared to Dunkin Franchise) & cant Imagine telling some customer that we dont take CASH! Can some1 Please tell me what the hell is going on? First the wedge place & now dunkin!! guess im gonna lose some lbs cause i will NEVER go to either of these places For as Long as i live!!!!! They r PATHETIC!!! read more

Donuts are dry and stale. Zero flavor in them. In addition, takes way too long in the queue for a donut shop although the counter staff was very nice. Much quicker and easier to buy the coffee - the only real reason to go there - at the grocery store. read more

I have been to many coffee shops but this one went above and beyond. Specifically, a young nice man named Justin who took my order through the drive-through window was so nice and patient as I couldn't decide right away what to order. During a time that could be so stressful, he remained calm, cool and collected. Even when I got to the window, he greeted me with a smile and gave me my order through the tray to keep a safe distance. He definitely deserves to be promoted! And thank you to Dunkin for remaining open during this time, all of your employees in addition to Justin deserve recognition as well! read more

Sadly, I'm one of the reviews that only review when I'm happy with something. My less than stellar experiences with most places are not so bad to where I would leave a bad review. The employee at this at the Drive thru of this Dunkin' Donuts was very rude to me this morning. I ordered a medium coffee extra cream extra sugar like I do every morning. I get to the window my normal price was lower so I inquired about the price difference. She thought I ordered a small. Long story short she gave me a REAL attitude for the easiest fix on earth you lose a styrofoam cup in the process. I will not be back. I would rather over pay at Starbucks or Caribou coffee. I was a bartender throughout college so I have pretty thick skin. Maybe, I'm just upset because of the attitude given, even if in her mind I said "small" I wasn't mad I wanted to pay for the more expensive drink I ordered and get that drink. I won't tell people not to go to this because of the product, however maintaining good customer service is the bare minimum. read more

I grew up in the suburbs of Chicago so we have a ton of DD there but I have had bad quality drinks there! I have been to the one here twice now and it's been great! I ordered a hazelnut iced coffee the first time and today just ordered a vanilla iced coffee. Both times I have been upgraded to a large for free because they ran out of medium cups! Everyone here has been nice and the service has been fast. The way the employees interact with each other is a little unprofessional but other than that my experiences have been great! read more

Service was fast and friendly. The donuts are good but I dunno that they are any better than Hy-Vee (though it is much more convenient to buy them here). I think the donuts at Daylight Donuts are probably better, but it's sort of a moot point for me when Daylight is on the other side of town and Dunkin is a couple blocks from home. read more

The glazed donuts are a real treat for the family. Haven't tried the other varieties, so cannot vouch for other kinds. Customer service at window has been pleasant. I am a repeat customer. read more

Cheapest Dunkin Donuts store ever. They use half as much frosting/filling that they should. It's an embarrassment to the chain. I won't go back there again. read more

They are learning.... I am from the east coast and my first 2 visits were less than meh.... first they didnt know how to make a coffee coolata... I had to actually explain how to make their own drink... that was pretty sad... thankfully now they know what i want... but a long ways from being the 5 star dunkin donuts I am use too. I do love the donuts! read more

If you're looking for something that will put a smile on your face in the morning, Dunkin is the place. The person taking the order through the drive-thru microphone always sounds cheerful and enthusiastic and once you get your coffee at the window you're greeted with a smile and you leave with a friendly "have a nice day". Great place to grab coffee, highly recommend. read more

BEST DUNKIN DONUTS IN THE MIDWEST! The staff interact with each other well and seem like they enjoy each other's company, which makes me more comfortable going there. read more

Dunkin donuts is always one of those treats I would buy and bring back from business trips. Until they opened here, it was hard to find donuts in the area. Daylight donuts is good, but clear on the other side of town. Anyways, now that we have our own nearby, I don't love dunkin donuts as much. I wish they had real old fashioned donuts, like the ones in Los Angeles, for example. read more

Horrible service!!! So rude!! The donuts were all thrown in a paper sack with waded up napkins thrown on top. So much for the treat for my kids this morning. I will be going to Hurts or Hyvee from now on! read more

Disappointed in drive in service. My order was given to the customer in line before me. He got out his car and returned my order. He was given the correct order and the order he bought back in the girls tried to give to me. I requested a new order and informed them they should not give the order to another customer once the wrong customer handled it. They made some comment among themselves, left the window with the order and returned with the same order because the bag was not fresh. Also, one of the girls uniform had stains on it. read more

It is so nice to have a wonderful donut and coffee place back in town! Given the fact that it is a brand new business, the staff is super friendly and they have done a great job settling down after the huge opening and they do know how to make all of the varieties of coffees. As an ex-coffee server, I know that knowing how to make every single type of coffee drink that Dunkin offers can be a challenge (especially when the customer wants their drinks a very specific way) and I feel that most of the staff has met this challenge quite well. (However, you can tell who the new employees are though -as with any job anywhere.) It does seem that it is managed well. The general manager seems to know how to run the place and was very helpful when I had asked him about providing for a large event. The donuts are melt in your mouth and the breakfast wrap is quite tasty too. Haven't tried much else yet, but look forward to. The only complaint that I have is that there is not much seating. I have no idea why the owners didn't plan this better. Seating outside would have been nice even. Oh well... read more