I use The Mansion House Bedding Company's Mattison Contract Beds to purchase my new bed, based in…read moreIpswich they offer free shipping "within four weeks" to the UK. (free shipping only applies for orders £500 or more but if you are buying a full bed which the company mainly sells, it should easily surpass this) Despite mainly specialising in the hotel trade, you can also buy their beds for uses in homes as well despite part of their service is mainly catered to hotels, and unsuitable for homes. (For example they are uninsured to set up your bed or even bring it into your home). After a fantastic stay at the Radisson Blu Edwardian hotel in Manchester, where I had an amazing experience which earned the hotel a five star rating (the first time I had ever given a hotel a five-star rating), with a big part of this being the bed, I wanted to learn more and possibly buy the bed after my renovation and expansion of my house being complete. I went on to purchase a double mattress and bed frame which came to £640 delivered. Communication throughout the order process could have been better, after sorting out my order through email, they were unable to answer any questions over the phone when I rang the accounts team to pay, the girl I spoke to on the phone seemed really friendly but she seemed angry at my questions, and she felt this should have been discussed and organised in the order process as she was unable to assist - another part of the experience (alongside not offering a service to set up the bed or remove the buyer's old bed) which is absurd. Having more detailed information and maybe an online ordering website rather than being reliant on telephone and email and information provided there would have been useful. The website in its' current state doesn't seem to be really professional, or informative without tools to process an order without going through old-fashioned channels. My bed was scheduled to arrive much quicker than usual, within a few days I received a call which could allow me to have delivery within a week, sadly I was unable to accept this due to having to wait for the decorating company to decorate my new room which the bed would be placed in before adding furniture, but this did impress me - fast and efficient service. I later went on to add a headboard to my order, they had a large design of multiple colours and fabrics, and despite some initial confusion with the first colour I chose and the second colour and fabric, I was pleased to add this onto my order for £289. In regards to payment for the headboard, I was spammed with calls from accounts which felt awkward, when I couldn't answer the phone they kept ringing again to the point they called 6 times in just over 2 hours at one point. It got to the point where it became harassing and I considered blocking their number with no attempt to leave a message - Rude and Unprofessional! Eventually, after disagreement and argument with the Accounts manager, Illona (who even sent me the wrong payment details and attempted to argue with my complaint), I managed to transfer the money and then deal with all future enquires with the very kind and helpful Jonathan. My issue with accounts even led for communication to be stopped, however, I was still sent an invoice showing everything I had paid in the mail a few days after receiving my bed, so I wasn't left out of the know which I was of course pleased about. When re-arranging the delivery, I was slightly disappointed with a lack of information provided, I was given two days which it could come which was a little confusing, eventually I was given an hour's notice for my bed to arrive at different time to the one stated in the email, so organisation and planning regarding deliveries considering it is Mattison who deliver and not the third party is of paramount importance in the future. The delivery driver did seem friendly enough but he was on his own, to be able to drop off a heavy mattress, headboard and multiple bed frames for a single person is completely unacceptable. He did need extra assistance as he couldn't transport it on his own so the fact there was no other driver is completely diabolical planning. I did find the mattress to be comfortable but due to many issues mainly with organisation of delivery and the rude argumentative Accounts and Payments "Manager", the way they go about dealing with customers for this great product is off-putting, and even leads to confusion (I was told to pick a colour for my headboard and then a fabric and another colour rendering the first colour irrelevant), mainly based on the quality of the product and service from Jonathan in sales, I feel a slightly generous three-star rating is warranted.

Independant tiling specialists. Internal and external, floor and wall tiles. They offer a free…read moremeasuring service and have a huge range of tiles on show as well as the ability to order in thousands more samples. The service is excellent and the finished result is extremely good. The range includes very high end items as well as the more affordable!

Situated on an Industrial Estate in Newmarket Flair Flooring is a competitively priced carpet and…read morefloor covering shop. The opening hours don't always appear to be exactly what it says on the outside of the shop - so its worth phoning first. Its worth the effort because its a friendly service, they are more than happy to cut samples or lend you sample books. They offer a wide range of products for your budget, we have had some great deals and we have always been delighted with the products.

I used Benchmark Carpentry for my Kitchen and the design looks amazing. They talked me through…read moreevery stage and made recommendations throughout and the end product is astonishing!!!

Rosebys in Newmarket is at the top of town in the Crown Walk, just opposite Iceland. Its a small…read morestore run by friendly and very helpful people. The shop is hard to navigate around as there are so many display stands in the way that trying to move around with a pram is really difficult. At the back of the store is where all the net curtains are. There are lots of different designs, all clearly priced, and you just tell a staff member which you would like and how much and they will cut it there ad then for you. There are many other displays, including bedding, curtains, curtain poles and blinds. The store can often be quite messy as there are boxes and packaging left lying around on the floor, which make getting around even harder. When they have sales on you can pick up some great bargains at Rosebys.

I love rooting around this shop. There is always something to find, normally at a very reasonable…read moreprice. We've bought toasting forks and pokers from there which are much nicer and cheaper than buying new. Great for china tat for my daughter too! Lots of parking and an interesting trip out.

This is an old converted barn filled with all manner of antiques and collectable items. The range…read moreis cast and the staff very helpful. There is room for bargaining depending on your method payment. There is ample parking and there is tea shop opposite which servies home cooked meals too. Prices for the antiques are good - not silly London figures. There are also a number of ourdoor items - old garden features and salvage.

Excellent hardware store in a small market town…read more The choice avaliable is large, and they stock most items needed. Excellent knowlodge from all the staff within the store. If you need larger items such as wood etc, they will get what you need. The prices are very fair indeed, prefer to go here rather then larger companys.

Good addition to the town, offering the latest kitchens, from a full refit, to partial…read more Offers a wide range of goods, ovens, hobs, hoods, etc. The partnership between the salesmen and fitters seems to work well, and the work is always carried out to a high standard. Good displays within the showroom.