We checked into the Pacific Plaza Resort on Easter Sunday and checked on Wednesday (3 nights, April…read more9-12, 2023). We had booked 2 units (509 and 604). I my 2 boys and I stayed in 509 and my parents and sister stayed in 604. Each unit was a 1 bedroom condo with a couch that pulls out into a full sized bed (sheets and blanket are rolled up and kept in a garbage bag on the top shelf in the closet) in the living room and a full kitchen (pot, pan, plates and utensils for 4, also dish soap, sponge and dish drying rack, no dishwasher). Bathrooms include 4 bath towels, 2 hand and 2 face towels and also comes with shampoo, conditioner and body wash. Location is great! It is located Pier Avenue (off of Hwy 1) and Air Park Dr in Oceano. It is directly across the street from the Oceano/Pismo State Beach Campground and Oceano Dunes Visitor's Center. We booked this place on Expedia, but you can book through various other hotel sites. It is a 5-7 minute walk to the Oceano beach and ATV rental facilities for the Oceano Sand Dunes, so if you are looking to play at the dunes, you can't beat this location! It is less than a 10 minute drive to downtown Pismo Beach and the Pismo Beach Pier. This resort is unique in that each unit is individually owned by someone (owners are only allowed to stay here for 88 days/year, no weekend or holidays, rent it out the rest of the time), so each unit is decorated differently and interior upkeep is done mainly by the owner as well. Therefore some units may be more remodeled or older than others. The on-site rental management office closes by 9pm, so if you are arriving later, then contact the office to make arrangements. Unit 509: located on the second floor and faces the parking lot and rental office. From the upstairs balcony, you can see the Elk's Lodge RV Parking and distantly behind would be the the Oceano Sand Dunes Beach, but it is blocked by the RV's and other buildings. Overall the interior is in decent condition, but the front door and jamb needs paint. The baseboards in the bathroom needs paint and caulking as the water tends to splash out after showering. The carpet in the bedroom is starting to wear and should be replaced soon. There are double sinks in the bathroom, so it makes getting ready in the morning routine and for bed easy. The first step of the stairs that leads up to the unit is a nailed price of wooden board versus concrete/stucco like the other steps. The best thing about this unit is the beach house theme decor which was very cute. The worst thing about this unit is that the wifi sucks inside and most of the time it doesn't work despite it showing 2-3 bars of signal. On the bed in the bedroom the wifi works a half the time, but nowhere else unless you are standing next to the front door or sitting outside in the balcony. Unit 604: located on the first floor facing Air Park Dr. Fortunately that road is not traveled on much so it is not noisy. This unit does not have any carpet, just laminate throughout. There is also only 1 sink in the bathroom and there are no towel holder for the hand towel. Upkeep in this unit is slightly better than the unit 509 that I was in, but the toilet flush lever did snap on the last night there (had a crack in it on arrival). The worst part of this room is that it is on the first floor, so you can hear the person walking around upstairs. The best part of this unit is that the wifi works great throughout the unit, so my kids wanted to spend more time in this unit while we're were there. Overall, this is a great place to stay due to the location, but also for the space and convenience of having a full kitchen. Not sure about during peak season, but for the time we went for Easter break for the kids, we paid less around $380 for 3 nights on 509 (basic condo) and around $418 for unit 604 (premium condo). I'm not really sure the difference between the basic and premium units as each one has its own plus and minuses. My pictures are from unit 509 that I stayed in.

I enjoyed staying here. It was like a home away from home. it had a full kitchen. The bedroom was…read moreseparate from the front rooms.Also a nice little porch on the front with seating. check in was very easy. Everything was very clean no complaints at all it even had all the dishes and silverware in the kitchen, we would stay here again! We had room #407.

I was really nervous when I booked my stay here , the reviews were horrible but I'm glad I took a…read morechance !! Upon our arrival the first thing I noticed was how clean the room was , and I mean really clean !!! I got the double bed room , it has the fridge and microwave, it's pretty spacious. My expectations were pretty high considering we usually stay at Sea Venture but , we're members of the Elks lodge and it's really close and convenient so I decided to take a chance and stay here . There's a liquor store right next door so it's really convenient, the only downside is there's no ice machine but it was fine because the store is next door. The beds are super comfy and The customer service was outstanding , so friendly!! Im definitely coming back here !!

DO NOT STAY HERE! Super dirty. Windows were open and have no screens. Bathroom smelled like pee…read more This place has no customer service what so ever. Spend your money somewhere else. Worse motel I have ever stayed at! Dirty beds, Dirty Walls, ruined our beach trip. Especially if you have kids you do not want to bring your children to this filth. The faucets were broken water wouldn't shut off in the sink. Shower was dirty, the room door has a huge gap at the bottom of it you can stick your fingers in between the gap. If you want to enjoy your vacation stay somewhere else.

My husband and I just came back a week ago from spending our 42nd anniversary here. What a fabulous…read morebeautiful happy wonderful hotel! The staff.. the grounds and the room was perfect and the breakfast food too! Everything was absolutely top-notch! We will be back again often. Thank you to this wonderful hotel for making our 42nd anniversary absolutely wonderful.

Overall, this hotel has a lot going for it, but the customer service completely changed my…read moreexperience. The positives first: the property itself is really nice. We stayed in a first-floor ocean view room since we had a service animal, and the room size was great. The grounds are well-kept, there's convenient beach access, and I loved that they have an adults-only hot tub--that was a nice touch. The person who checked us in was also very kind and welcoming, which set a great first impression. Unfortunately, things went downhill that night. Our upstairs neighbors were stomping loudly for hours. Around 8 PM, I called the front desk to let them know, and I was told they would reach out to the room--but nothing changed. By 10 PM, the noise was still going, so I called again. This time, instead of resolving the issue, I felt like we were being questioned. We were told the guests upstairs said they were already in bed, which didn't line up with what we were clearly hearing. The situation was frustrating enough that I tried to get their attention by tapping on the ceiling, which then got turned back on us as a complaint. When we asked about switching rooms, we were told the hotel was sold out and we'd have to wait until the next day--which I understand--but the way it was handled by the manager was disappointing. There was no apology, no empathy, and the tone came off dismissive and rude, which made the situation worse. I really wanted to love this place because the location and property are great, but customer service matters, especially when issues come up. Because of that experience, I'd think twice about staying here again.

The parking lot is next to two massive Panera dumpsters. When heated, the rotting, putrid scent…read morecarries across the entire lot. I had to hold my breath to get an item I forgot in my car. The air conditioning unit in our room cycled loudly, and switched gears all throughout night. It woke me at least five times, even though I was wearing earplugs. The next night my husband was livid, he didn't get any sleep because he heard stomping above us all night long. I awoke at least ten times that night, I thought it sounded like clicking or banging. When my husband complained to the front desk person, the young man looked at the hotel layout and said the people above us were checking out that morning, otherwise they could move us into another room. We were staying three nights, and my husband thought since the "loud" people were leaving we should just stay put, because we had a lot of items spread out because we were there to participate in a wedding recital and ceremony. All of our ironed clothes were already laid out and ready to wear. The last night was worse than the second. There was so much stomping my husband had to take a walk at 3AM to cool off, he was so angry. He came back to the room to take a shower and the water was cold. When he complained the following morning, the person behind the counter said we were directly under the lobby, and that's why it was so loud. Also my husband's previous complaint had not been logged. Since we were Hilton honor club members, Hilton contacted us after we checked out and were on our way home to acknowledge our complaint. They gave us some honor points, not enough for one night at the cruddy hotel, but it's better than nothing (I guess). The hot tub was filled with children with life vests, over used, and full the entire stay. We weren't able to use it. The fitness room was okay, and the breakfast was decent. I would not stay at this hotel again. I only gave the extra star because at least the Hilton attempted to make up for the awful service and sleepless nights.

We stayed here in 2015 and the hotel was clean, quiet and comfortable like most Hampton Inns we…read morehave stayed at. Unfortunately this location has gone FAR downhill since then. The entire floor including the room we were in smelled like a combination of body odor, sweage and mildew. Our room had a massive puddle around the AC unit, which itself was flashing an error code. The best part of it all was the spider which was sitting in our bed. Here is the picture my wife told you that we took after you accused us of lying about, Phillip. We immediately left and booked a hotel in a location about a half an hour away and had a great night. My wife will be advising ALL of her clients and colleagues to avoid this location.

Me and my husband stayed here over the weekend and I must say, we had a great experience! Location…read morewas awesome, the staff were absolutely fantastic, and the rooftop lounge was so fun! We are already planning our next visit.

Location, location, location! This hotel is just steps from restaurants, shopping, and the…read morebeach--truly the perfect spot for enjoying Pismo Beach. The décor is airy and beachy, creating a relaxed vibe. Parking is valet-only, but they do offer in/out privileges if you plan to drive around. The upgraded rooms with firepits are absolutely worth it. We loved sipping wine by the fire while watching the sunset. The faux wood plank floors were clean and a nice upgrade from the carpeted rooms mentioned in other reviews. We did have an issue with an auto-light turning on throughout the night, which was frustrating. The hotel tried to fix it but wasn't able to during our stay. The rooftop bar is a fantastic place for happy hour and sunset views. We ordered the sprouts, chicken nuggets, and garlic fries, and were pleasantly surprised by the generous portions. They also offer a small but solid selection of local beers and wines that pair well with the food. The bar staff was friendly and helpful. I wish I could say the same about the rooftop hostess, who was a bit rude to us. Even if you don't stay at the hotel, definitely check out the rooftop bar.

Relaxing, loved sitting on the outdoor seating areas loving at the sunset and ocean…read more Room was spacious. Pool and hot tub were nice. Enjoyed complimentary wine and morning breakfast.

Probably the best location in Pismo beach. Close to but not in the busier downtown area. On a…read morecliff above the ocean with gorgeous views for miles! Pool and spa available. Complimentary breakfast which was very average but adequate. Extremely helpful and attentive staff. You have to ask for room cleaning, towels etc though which I do not appreciate. But if you ask before noon, they will service your room. They offer free wine tasting at happy hour too The rooms are very clean and comfy and quiet. No carpeting in our room which I love due to allergies. The heat/cool is an individual unit but we didn't need to use it so not sure how noisy or intrusive it would be at night. Comfy bed. Clean bathroom. The price was right for the accommodations but we went in the off season. Free parking right by your room. Cannot complain and would definitely stay here if we are back here again. The location can't be beat and the rooms are cozy and quiet with a good amount of space.

My neighbor invited to stay the weekend since she's a member. The cottages themselves are so cute…read moreand the location is perfect however the property manager sucks very condescending and rude. I was honestly considering the membership but after my experience with the management no thank you

The hotel is "charming" which if you have ever looked for a house means tiny. The air conditioner…read morebeeped about once every three minutes with a loud chirp that kept us up all night. The tv in the bedroom was about the size of my monitor on my computer. Traffic could be heard from the room on the street outside all night. There was no dresser or closet. Overall a terrible experience. No one on site to assist with anything- completely unsatisfied. Checking out after 1 night to go elsewhere.

Lovely Ranchero Style Decor. Water features are pretty…read more Much history of the region are on display. Rooms are spacious. Doggie owners had smiles on their faces. Huge pool. Breakfast was great. Good parking area.

This was the nicest budget hotel I've ever stayed in. Great value for the price we paid, which was…read more$84 as of March 2026. The room was clean, the hot tub was lovely, and the service was friendly. They also have a sauna and free breakfast. It has a nice, charming, rustic feel to it that I haven't seen at any other hotels I've been to. Very cute place, would definitely stay here again.

My stay at this hotel reinforced my typical policy of only staying at non-chain hotels. Never…read moreagain! The main thing is a complete lack of accountability and zero effort to remedy the situation. Here's what happened.. I stayed here with a friend and we were super excited because it was our first trip together and our dogs were joining. We knew that we didn't want to swim in the ocean on this trip, so the MOST important factor in choosing this hotel was the ability to let our dogs in the pool area (not IN the pool of course, but just inside the gated area, like by our lounge chairs). In fact, this was the ONLY REASON we chose this hotel over another hotel that was otherwise objectively better. We confirmed TWICE with Hilton that dogs were allowed in the gated pool area. First we called, and there was a tough accent to understand but they said dogs were allowed if they wore diapers (???). We called a second time to make sure we heard correctly - a different person picked up and yes dogs are allowed in the gated pool area, no diaper necessary. For both of these calls, we called the phone number on the Hilton website, on the page for this *specific location* (not the general corporate number, obviously). So *surprise surprise* when we arrive, exhausted from hours of driving, the front desk tells us that that information was not correct. NO dogs allowed in the gated pool area. ALSO dogs are not allowed alone in the rooms, so basically there was no way for us to use the pool since we couldn't keep the dogs in the room (alone) nor the pool area with us. No apology, barely sympathetic, and zero offer to compensate us in any way or anything complementary as a good faith gesture. I'm furious at this point, so we go to the front desk again. We explain the situation (I think to the manager at this point?) in detail. She said that we didn't call the direct line to the hotel, that I guess that line was to the broader Hilton brand (like a call center?), and we should've done that to get the correct answer. She made it seem like it was *our fault* rather than what was obviously their fault. Because according to her, essentially we should've known that: a) the phone number listed FOR THAT LOCATION, ON THE OFFICIAL HILTON WEBSITE was NOT the direct line b) we should've gone on a wild goose chase for that actual direct number c) we should've known to not believe what two separate official Hilton employees told us was a lie. Excuse me.....?????? I reiterate, this was literally the ONLY REASON we chose this hotel. At this point I'm so frustrated because we are so far beyond the original issue. Ok I get that dogs aren't allowed in the area (I'm not challenging the policy, and I never did). I even can understand that SOMEHOW we should've been mind readers and known to not trust the phone number on the official site and to not trust anyone who speaks to us on that line. But for the manager to not apologize, to barely show compassion, to make it seem like it's our fault, to take ZERO accountability for the ridiculous situation, and on top of that, not even offer us a discount or like a free drink because god forbid they spend $5 on us - THATS what I take issue with. I mean I take issue with it all, but extremely basic hospitality would've at least made us feel a tiny bit better about it. Wild. She also didn't seem to grasp any of this. She kept saying that it's the official policy that dogs can't go in the area, but at that point I was explaining how I'm taking issue with how she was handling the whole situation. I never expected them to bend the dog policy - I get they have no control over that. We keep talking past each other. We ended up calling the front desk later and explaining how the situation didn't sit well with us for all of the reasons above, and now directly ask if there's anything they could do to make it up to us, like a complimentary drink or breakfast. Again, this was the only reason we chose this hotel!! Our trip CENTERED ON CHOOSING THIS HOTEL. In the end they gave us a measly amount of points, which went to my friend who booked the trip, I got nothing, and that was that. So here's my takeaway: if you have any sort of issue come up, you can expect them to show no sympathy, take ZERO ACCOUNTABILITY, and take no steps to remedy the situation or give a half hearted complementary gesture. I should've known to not trust a mega chain that doesn't give a crap about their obvious error. They have your payment already, so why should they?? My eyes are rolling out of my head.

When looking for a hotel to stay I wanted a clean updated hotel in a good location. In particular,…read moreI was looking for a hotel in SLO! So how did this hotel match my needs? According to the Hilton app this hotel was recently updated: so I thought this must meet my requirements. Furthermore, I was looking forward to my stay as I had a patio upgrade based on my status. As soon as I stepped into the hotel I was greeted with a musty smell: showing the hotels age. When I opened the hotel door I gasped: this hotel has not really been updated. It was like putting lipstick on a pig! Partly updated. The age of the room showed through! The trim on the doors was broken, paint was chipping off, the appearance was outdated....everything of this room screamed old! So how was the upgraded patio? When I stepped out on the patio I was greeted by a pile of nail: wow that could have been a nasty incident if I stepped on them. Plus the furniture was all dirty! Lastly there was no privacy on the patios. You could be holding hands with your neighbor or be gazing into their eyes! As for the bed: horrible! Soft pillows! Plus I could feel the springs! Being a very frequent Hilton visitor: I would clearly say that hotel is not worth staying at. In fact I would encourage you to stay at another hotel. Lastly if you seek a hotel in SLO: this hotel is not in SLO. The title on the Hilton app is misleading. This hotel is in Pismo. SLO downtown is a good 20 minutes away.

We have been coming for over 15 years Very friendly and…read moreprofessional people who really appreciate our stay Still ther is something strange about the remolding who take so long Maybe a change of ownership Miss the place roger

Beautiful ocean views! The grounds are manicured, the rooms are very clean. A great place to…read morerelax and unwind.