This is a wonderful hidden gem in Dundee. You'd miss it if you weren't looking for it. I'm a huge fan of libraries, because my wife worked in one while we were dating, and this one is smaller and simpler, but still a warm environment. You should stop in and take advantage of this library... after all, your taxes are paying for it! :) read more

Being a cardholder has its rewards. I recently discovered that with my account, I can now access a good number of training courses through LinkedIn Learning (aka no pay-wall)! This will definitely help with my desire to keep current on technologies needed for my job. I love our library but I sometime get jealous when I visit other libraries and see what technologies and other accoutrements they have that I wish our library had. Unfortunately, the masses of our community can't spare a weekly coffee run for that to happen so we make do with what we have. The staff is always helpful and one usually get you what they need within a few days if the library itself does not carry it. And, like one of the other reviewers mentioned, they always have fun activities planned to encourage both kids and adults to visit the library more often. Keep up the good work! read more

I am a recent resident for the Dundee Library. We moved in about a year ago-and I got my card within 6 months of the move. I like the "homey" feel of this library-although I do miss some of the wider selections of my old library-Dundee has connected to libraries all over the Fox Valley area and so if they don't have a book you're looking for-they may be able to find it for you. I enjoy the website (would love it if they added an app!) and like that I can make lists and reserve books when I'm short on time. Everyone is really friendly and helpful! read more

This has been my local library for years now. I absolutely love how it never changes drastically in there, just minor fixes. It's nice, warm, comfortable to be reading / studying here. I love that they're always trying to make cute new events for the community. My ultimate favorite is when they did the "BLIND DATE with a book" and when they did Bad Bunny keychains. They're amazing. Staff is HUMBLY nice and just a great place to be. read more

The reviews are supposed to be for the EAST DUNDEE post office. We've got people from CHICAGO reviewing the library. My favorite one is the person from DesPlaines complaining that they only have two books on their health condition. If you're so upset about that, you can buy books off of Amazon. Not every library has every book available, except maybe the Smithsonian. Then we have the person complaining about the cost to copy things. It's a LIBRARY not a copy store. I love the library. I love it even more since you can get e-books. read more

on this update, you don't deserve any stars, EVER. So many problems here, so little typing room. For the ah, umpteenth time (THAT is alot) I (customer) call you (vendor) to put some healthcare books I desperately need for a healthcare issue I am having on the side. Circulation person answering the phone tells me two books are available and will put them out for me to be picked up in two hours. Upon arriving....(mind you I am not supposed to be driving) I find out ...AH! no! no books there, there are none available. And to top it off the person behind the desk is loud and rude. IF, just IF this was the first time it happened, or say, I didn't need it desperately, I would just blow it off. WRONG......All of you people need to get new jobs read more

This is a small but decent library. There are some things I like and somethings I don't like. Here goes: 1) It is very small with a limited stock of books, music and audio material (don't like).... but by going to their online site and using Bistro, you can access materials from other small library systems like Crystal Lake, Algonquin etc. It's rare that I can't get what I want in a reasonable amount of time (like). 2) They have an online prescence (like), but the Bistro catalog is poor at best. You have to "logon" over and over to place holds, look at your accounts etc., and sometimes how you get to where you want to go is confusing (don't like). Also - if you don't remember to specify, search limits itself to that library - I'd rather it default to all libraries - but that may be personal preference, so it's "ok". 3) *Some* of the people on the front desk are a bit clueless. (Sorry... and don't like). Some of them are great (like). My thought there is "you reap what you sow", so approach with kindness and you will get kindness back - not a bad deal. 4) They don't carry enough music or books on tape. (Don't like). They carry music and books on tape. (Like) 5) Hours are not great - some nights they close at 5:00, and have limited weekend hours. I work full time so I can't get there some days when I would like to. (don't like). It's free! (like.) I save a lot of money borrowing books instead of buying them. (Ok - I do pay taxes and taxes do fund it - but still! It's a good deal.) 6) If you pay attention (on line, or in mailer) they have some great free "classes" where you can get exposure to cultural dance, PCs, arts etc. (Like). Some of these sessions are better than others.... so pick and choose. 7) They have "modernized" the library card, so now you get a cool little key tag so you don't have to hunt for your card all the time. (Like). Soooo - good and bad, but definately much more good than bad - it's solid, and I use it all the time. Recommend: Yes - but I tell people about online Bistro catalog, as it adds more value. Return? Yes, frequently read more

Staff are very accommodating and helpful. Many services offered ranging from printing (ten cents a page) to small local clubs for children, teens, and adults. read more

This is a great library. There is no charge to check out books, low prices to rent movies, and yet they can operate their whole business without getting very much income from customers. These kind of places amaze me! When I was younger, I remember some truly awesome childrens' programming that the library ran. The whole lower level was geared towards kids (not sure if it i still is). They have kids' books, play area, display cases, etc. It is so cool! They really have a good selection of books on the first level too (adult non-fiction and fiction) and a good selection of audio (CD) and video (DVD, VHS) as well. I don't expect to be waited on like crazy here. I'm not paying the library at all (unless I check out a movie) and I like a quiet environment where no one interrupts my book browsing or studying. So that part is nice. Then when I am ready to check out a book the employees at the desk have always been more than helpful. I think this library really does more than its called upon to do. All that is required of a library is that it lends books, but this place plans is so much more than that. read more

Great library nice staff and awesome FREE DVD selection, ive rented some great movies and books at this place!

I absolutely hate this library. Photocopies are twenty cents and to send a fax is very expensive as well. When I questioned the library staff about this their response was the "board" determined the pricing. The people who use the library are primarily low-income so the cost for photocopies and sending faxes should not cost significantly more than other libraries in the area (e.g. Gail Borden, Schaumburg, etc.). Not to mention, the library staff are rude and condescending. In addition, most of the people who utilize the library are minority, specifically Hispanic but their does not appear to be very many minorities on staff (and no, I am not Hispanic). The one plus of this library is that it is quieter than most of the libraries that I have been to in the West suburbs but again the place sucks!!!! read more