My car was turning heads with its screeching noises and we weren't familiar with mechanics in this…read morearea.. My brother told me we could trust Walter so took our car here. Will be our new go-to.

United Mechanics…read more When it comes to the people, they're generally friendly. Currently, there are two mechanics who are fluent in English. However, there's some uncertainty about how long they'll stick around, given the owner's stance towards differing opinions. The shop has seen a fair bit of turnover in staff since it started. I was the seventh Service Advisor, and from what I've gathered, about twenty mechanics have come and gone. Unfortunately, the owner isn't particularly skilled at building professional relationships, mechanics, business, and doesn't seem to have much confidence in the American staff. There have been instances of dismissals, like one involving a mechanic who needed to attend to a family matter. Additionally, mechanics have been let go for minor slip-ups, like an oil cap incident, even when they promptly fixed the issue. On the flip side, some mechanics who've caused significant damage to customer vehicles have been kept on because they're more budget-friendly and speak the right language. It's important to note that everyone at United Mechanics seems to be good-hearted. However, when things don't align with the owner's thoughts, personnel changes tend to happen. The owner believes he provides top-notch service and charges $163.89 in labor while providing barely adequate service to all customers. There have been instances where staff have inadvertently caused damage to vehicles. In these cases, Service Advisors are instructed to manage customer expectations by attributing delays to unforeseen circumstances. It's worth noting that there's only one mechanic with advanced diagnostic skills, and he often gets pulled away from his work to fix the mistakes of another mechanic he struggles to communicate with. In addition to these personnel matters, there's a noteworthy issue with the equipment in the shop. There's a noticeable lack of specialized machinery, like transmission flush units, which affects their ability to carry out thorough transmission maintenance. This could potentially impact the overall quality of service. Moreover, there's a crucial shortage in a proper lift system designed for accurate wheel alignments. This shortage not only hampers the shop's ability to carry out precise alignment procedures, but it also raises concerns about the effectiveness of their services in ensuring optimal vehicle performance. Lastly, they're using subpar yellow hard plastic air lines. While they're cost-effective, they carry the risk of accidentally scratching and damaging customer vehicles during service. This falls short of the level of care and attention to detail expected in a professional automotive shop. These equipment limitations, combined with the personnel challenges, highlight potential difficulties in maintaining the highest standards of service quality and precision at United Mechanics. Addressing these issues is crucial for the long-term success and reputation of the establishment. The owner wonders why his business is slow yet consistently does not take the advice he asks for from his staff. I wish him the best of luck in building his business and hopefully he understands how to treat people and do quality work for his customers. However I would not bring my vehicles to this location for work. I tried to battle the inadequate service from the inside. And I provided the best customer service that I could in my short time at this establishment. If you need anything as far as transmission work goes I would use Superior Transmissions, Trans Tech, or Advance Transmissions.

I have taken my jeep grand Cherokee to Alex & his technician for about a year now for all my car…read moreneeds. They are quick & efficient to diagnosing what my car is having trouble with & always repair it within a few days from being seen. It's very valuable to find an honest and reliable mechanics. Alex & his team definitely are. From the moment I arrived they are welcoming, explained how to properly take care of car, and offer very reasonable prices. You can tell they genuinely want to help their customers. Highly recommend!

Affordable prices and they offer financing they were also very fast to repair my car…read more Alex is has great customer service skills. He was polite and easy to talk to

Cost: $varies on service X USD Auto Sales/Repair Quality:…read moreVery, Very Good Decor: Auto Sales an Repair Service: Excellent Service Type: Used Auto Sales/Auto Repair If you want LEGITIMATE Auto Repair and BLUF (Bottom Line Up Front) answers without BS extra auto work done, come to this place. I have taken my car to many places in the Fredricksburg area and they try to upsale you. This place does not. They are also very accommodating regarding your needs in auto sales. Their service and up front approach is refreshing and the staff is very courteous, knowledgeable, polite, and friendly. So if you don't have the time to deal with questionable mechanics and pushy people this is the place to go!

Great guys. I stopped in sorta unplanned to checkout a 7.3 powerstroke zf6 unicorn I saw online. No…read morepressure from them at all. Let me crawl all over and under the truck and take it out on my own. 2 days later it was mine and a truly great experience! Couldn't be happier and I'd definitely recommend checking them out when looking for a car. Thanks again guys!

DO NOT GO HERE They are a scam i brought it my car to get looked at and they did nothing took my…read moremoney and when I came to get my car back slashed my tire. DO NOT COME HERE

From the owner: Our passion is the automotive industry. We listen to our customers, so that our experienced…read moretechnicians can diagnose and repair successfully to get our customers safely back on the road. We keep it honest and fair. We offer a 24 month or 24000 miles warranty on most of our services. We get to know you and the goals you have for your vehicle. How long you plan on keeping a vehicle can determine what our advisers will recommend in repairs and maintenance.

Paid up front for work to be done on a vehicle that was purchased from Oscar (owner of motor…read moreKraft). Work was never completed on vehicle horrible communication as well as damage to brand new rims and a flat tire on new tires. Oscar drove the vehicle to his house and his own personal use while "finishing" the work on the vehicle. Attempted to communicate with Oscar on how he was going to try to remedy the damage to the brand new rim that was done at his shop with no communication back from him Beware of this shop!!!!

Oscar is the best. Helped me PPI a truck showing me what was wrong and how to spot it, as well as…read moregave estimates. Could have hid it and had me pay him to fix it all but instead gave me his time and attention to help me. ONLY mechanic I'll use in this area(and I live a ways away)

Great service! Fast, friendly and reasonable. Highly recommend their services if you have a hybrid…read moreor electric vehicle. They are pretty knowledgeable and look out for their customers,

Very nice people, fixed my issue, let me leave the car for a week, while I was away on business,…read moredid a great job.

Outstanding service, fair pricing, quick turnaround You can't go wrong with these guys!!!!read more

They take interest in your project, their experience is unmatched, their prices are fair and they…read moredo great work!