I can't believe these people are in charge , of peoples business credit. This place is shady and their website don't even work. They're in control of quite a bit and cannot produce a good website? Something is shady......... read more

Do not do business with this company. They take your money and do not deliver and do not help. If you have a 3rd party that is requiring a DUNS Number, then refuse them, explain the issues, and force to be verified another way. The worst Customer Service ever encountered. I called in 3 times, each time getting a different representative. Each and Every call was met with a foreign speaking individual. Each one was a struggle to speak and understand English. Each time I requested someone else to help me, and each time I was refused. I requested to speak with a supervisor each and every time to hopefully get someone who could understand the issue. I was flat out refused twice, even requesting over and over again, the representatives kept saying "I can help you" but yet did not understand the issue at hand, so how exactly can they help, when language and issue is not understood. the 3rd representative kept putting me on hold and coming back telling me no supervisor available. read more

I asked the company to stop processing my data. They AGREED. Few weeks later - they are still processing my data. DISHONEST read more

Where is the no star button!!!. This is the worst organisation that I've ever dealt with. I have been trying to correct address data on my company profile for weeks as it is stopping me from registering as a developer on the Apple store and Google play, meaning I can not submit my app for approval. They sent me an email saying it had been done it with an attached spreadsheet showing the correct information. That was more than a week ago and I can still not enroll in the above developer programs. When you contact their customer support you just get people who have no authority to do anything. I spent 3 hours on the telephone with them this morning for no resolution and only to have the phonecall terminated because it had reached the maximum length of call allowable! Apple and Google have backed the wrong player to verify company data. DnB are absolutely terrible in everyway when some information is not correct. I would rather stab myself in the eyes with blunt sticks covered in chilli sauce than spend another minute talking to Dun & Bradstreet. read more

Dun & Bradstreet has been sending me unwanted emails for the past FOUR years and will not stop despite many phone calls and emails. I even got to their Executive Response Team, which is supposed to be the end of the line, but after months and months, I am still receiving unwanted emails. And now they found one of my other business email addresses and is sending to it too! Double spam! In order to unsubscribe, you have to go on their website and provide all of your phone numbers - huh? Another scam way to get your data! Today I filed an FTC Fraud Report. Maybe if enough people report them to the government, action will be taken. Does anybody even check D&B reports any more? read more

No real responses, no real solutions, allows incorrect data, the website doesn't even work without kicking you out.

The enormous and ever-increasing suction created by Dun & Bradstreet is growing so powerful it threatens to create a black hole capable of sucking the entire planet into oblivion. They should be shut down for providing false data about companies and held liable for the damage they cause. In two cases for two separate businesses I attempted to correct their flawed data (which D&B gathered from sources outside the companies they were reporting on) and in both cases we initially used their online tools to resolve the inaccuracies. We got messages that read: "D-U-N-S® Manager encountered an unexpected error while processing your company update request submitted on 11/23/2020, resulting in a delay in processing your update request. We sincerely apologize for this inconvenience." That message was received January 22, 2021...two months later! So I attempted to correct the errors with actual staff, people who were provided documentation from governmental and other third parties that proved the D&B records were incorrect. Despite repeated assurances after providing all the requested evidence, what do they say later? "Hi Bruce, I submitted all updates but they've been rejected. I tried to get a resolution from customer service and their best input was that too many data updates are coming from a D&B rep vs. the business owner themselves. The advice I was given was to pass along the support link so that you can request the updates directly: www. support.dnb.com / 866-584-0283 for customer service. I'm not a customer service rep so I'm not totally familiar with their data policies, but it looks as though updates to things like principal contact info and legal structure changes needs to come from you directly. Sorry for any inconvenience - data security is something we're pretty rigid on. Let me know if you have any questions navigating the support portal!" This is the D&B round robin...go to the website, submit your corrections, encounter an unexpected error, see nothing corrected, call us and resubmit your corrections and company policy will restrict us from changing the false records because our craniums are tightly wedged near our colons and the bloated bureaucracy of our maliciously negligent corporation will guarantee continued, unending inconvenience for you...the business owner. Sorry, but we will be unable to cease distributing lies about your companies because we're rigid with red tape and flaccid with facts. For those of us who have wasted countless hours attempting to get this clusterpuck of a company to report actual facts only to discover D&B is so badly run that they deserve criminal prosecution for engaging in international fraud, the effort is hopeless. D&B stands for Defamation & Bull. The entire database is comprised of the stuff Matadors stand in. No wonder they are no longer a commonly utilized resource for serious businesspeople. The day they finally fail will be a day millions of unjustly represented entrepreneurs celebrate their demise. D&B is already dead to me. read more

Dun & Bradstreet - D&M's data sourcing department. - Financial Services Near Me - Arlington, Virginia

I had the unfortunate necessity of contacting D&B customer service and I must say that of the 5 representatives I spoke with not one was professional or courteous. In addition the D&B website has been malfunctioning for over a month. My PA had attempted to create the new D&B profile to get the D&B number for my new company and the website would not permit her or me to move forward to submit the application. Finally I spoke with Tim today and he took down the information and completed the form, however, it seemed like Tim thought he was doing me a favor. NOT GOOD read more

Terrible, they have a new service called credit builder, it should be renamed 'Pay us every month and we will have you running around in circles and not accepting any of your companies legit bills service" read more

Do not purchase services from this vendor. They are quick to take your money but don't deliver on their services. Contacted them several times about issues and never received a resolution. Make sure you contact your credit card company to stop them from continuing to charge you even after you cancel their service. read more

Do not do business with D&B!! Run! They get you to sign a click through contract with crazy dates, I believe intentionally. The signed date does not match the service nor invoice dates, and as such, renewal date. When you notify them of non-renewal they say you are past the period of notification and you have to pay for another year. Do yourself a favor and go to another service to pull credit reports. They were very expensive and have poor customer service. read more

My small business is a sole proprietor consultancy offering services, not products. Therefore, I have very little overhead and work with very few vendors, none of whom regularly report to D&B. Since I also don't take out any loans, I have very little information on my D&B credit report, resulting in a "poor" rating in their system. My personal credit score is over 800 and my business has never been late on a bill or owed anyone anything, yet D&B is telling potential customers that I have a "poor" credit rating. When I asked how to fix this issue during a 5/15/23 phone call, D&B told me the only way to do so was to pay them over $800 for their Credit Builder program. I replied that it sounded like blackmail, as though they were going to damage my business with false claims unless I paid them large amounts of money. The representative essentially agreed with me and said there was no way to get rid of my DUNS number unless I closed the business. This is outrageous to me and I'm surprised other small business owners aren't up in arms about it. Why are they allowed to lie about a businesses credit unless the owner pays? Isn't that illegal? read more

Took my money on 4/10/2022. Promised me a DUNS Number within 5 days. Will not call me. WIll not help me. https://www.ftc.gov/news-events/news/press-releases/2022/04/federal-trade-commission-finalizes-order-against-dun-bradstreet-deceiving-businesses-failing-update read more

This is the WORST website ever!!! The multiple windows. The constant logins and repeat verifications of the same information. They make it nearly impossible to successfully navigate, understand and operate the website for a businesses credit build and success. And own multiple businesses!!! This is the worst online experience. Ive been dealing with this website in frustration for months now with virtually NO success. And the wait and not being able to speak to a LIVE person makes this experience even WORSE! read more

Total scam. They will go above and beyond to avoid refunding you or canceling a subscription that they trick you into without you realizing it. There is no way to remove your card or cancel the subscription without calling them and over the phone they will do everything under the sun to make canceling impossible. I didn't even receive anything for my order on top of it. And the customer service guy "forwarded me" to the cancellation department only to forward me to nothing. When I tried calling back, I got ignored. The company is horrible. Probably the most scammy online company that I have ever made the mistake of giving money to. I want my refund! read more

Horrible organization using borderline criminal tactics to force companies to pay more and more. They have consistently put out incorrect information despite our repeated efforts, including showing us as being in a completely different industry. We corrected this once, only to find now they changed it again to the wrong one. We receive a notice to review a credit rating change, and when clicking to see this are enrolled in new programs with new billing. We subscribed to one service that never worked - not once, and when we refused to pay for it had to fight with them for months. We get calls telling us our credit could be better if they checked our major suppliers, but they will only do that if we pay them. This reeks of extortion. Attempting to correct anything on the website listing for the company information is simply an exercise in frustration. read more

D&B should be arrested for impersonating a credit reporting company! I have been trying for 2 years to update our company information on D&B. They are a joke!!!!! We used to make credit decisions based on their ratings. Now I look at my company information that is seven years old and I will never buy another D&B report for companies we are considering using as vendors. The Federal Government requires you to have a DUNS number to work with them, but none of our Congressmen ever need to try to update their information. Please don't support this company.....it has to be one the US largest scam companies in existence! read more

@DunBradstreet I've finally got on to my back office to view my business information. I click to changes some info, like my address because it has changed and now the system tells me I need to verify my identity?! This is for my business, not me and why am I giving your more personal info to change my info on file once I'm already in the back office?! Why once I verify that all my information is in correctly, your @DunBradstreet system tells me I'll be locked out if I don't have the correct info, WHICH I KNOW I HAVE BECAUSE ITS MY PERSONAL INFO! This is redundant and you need to update your systems now!!!! read more

I want you to know how d&b business operates- A few years back , one of their reps/goons called and threatened to give my company a negative d&b rating if we did not comply to paying approx $1000. Last week we were denied credit at Chatham steel because of this rating. We paid cash for the order (because we can) and everything is proceeding. Is this how a reputable organization operates? Or is it extortion?. If this is a standard practice for them I will be reporting it to all necessary entities. read more

We have had similar bad experiences with this company. We were trying to bring on a new client and after they did a financial check on us through DNB and said we had a low PAYDEX score, indicating we don't pay our bills on time. We have been in business for over 40 years and have always paid our bills on time. When I called to check on this with DNB they pointed me to a furniture vendor we bought a desk from. The policy of this vendor was that we put down a deposit on the desk and paid the remainder due when the desk was delivered. The desk took 3 months to get delivered and DNB interpreted that as we were 3 months late in paying our bill. That shows you how good their data is. When I called back to correct the situation their solution was to pay $300 for a "CREDIT REPAIR SERVICE" to remedy the problem. I agree with the other reviews that this is a shyster outfit not to be trusted. It's no wonder the federal government stopped using Duns and when to their own UEI (Unique Entity Identifier number). Here is a FTC link (need I say more): https://www.ftc.gov/news-events/news/press-releases/2022/01/response-ftc-charges-dun-bradstreet-clean-small-business-credit-reporting-process-refund-customers#:~:text=D%26B%20is%20a%20leading%20provider,time%2C%20expense%2C%20and%20opportunities. read more

This company is predatory and scammy; we have asked numerous times to be removed from their database as we have never had any association with them, and the address on file is a residential address not associated to us. It was brought to our attention by the homeowner who is being harassed by solicitations. We have attempted multiple times to remedy this, however they never get it resolved. read more

They made a mistake with my duns number never apologized and it caused me to lose money. They are very rude. When companies stop using them will be a good thing. Get rid of the duns!! read more

Such a crappy company! It is a SCAM - that you need to partake to get credit in business. Horrible customer service. I was trying to remove information for an business that was sold and they don't want to help unless they are going to be able to bill you for it. Took me several tries via chat to correct information. Listing had a point of contact name that left company 12 years ago! I know I tried to correct it several times in last 12 years. It is not a simple that you can edit your own company information. They have get involved and always try to up sell. Don't buy their crap and try not to use them. Hopefully they will eventually be replaced! read more

There employee are calling me try scam me don't put your information in the system is big scam

This company does not have credibility, an American company has requested a report on our company and the information disclosed is absolutely false, from the number of employees to the annual turnover and so on, They have provided old information from 22 years ago when the company opened without updating the file. Result we were refused to obtain credit with certain American suppliers, thinking that we are not creditworthy. D&B said they will update the file but the damage is done. read more

this company published my personal contact information, which puts me at risk as a therapist who treats a certain population. they also published false information regarding number of employees, income, and year of formation. there is no way to change my contact info without giving even more sensitive personal information. why do they need my home address? i tried calling and their phone number is non-functional. can we trust that the mailing address is real? dnb: this is date stamped. should any harm come to me or my family because you published personal information that puts me in jeopardy, you will be held responsible. formal legal action is on its way. remove the profile for lara du******k in highland park nj immediately. you got literally zero business information correct. take it down. read more

At trying to retrieve a DUNS # for my business I called and they wanted to charge me over $ 100 to get a duns # with in 24 hours. Insisting that they can do it better since they know how to professionally put everything as well as improve in business credit score. Its a brand new business, there is nothing to improve. Anyways I filled it out myself for free 2 forms very easy. And got my DUNS # the same day. These ppl thieves and will try to get every penny out of you beware and be safe. read more

Terrible customer service and their sales department is not helpful at all. They refused to help my company out with a refund even though we have been a customer for years. One way street. read more

Full blown Ponzi scheme. The more you pay, the better they make your score. If you refuse, they manufacture absurd "late payments" and downgrade your scores. You have to fight these monsters. We get calls stating that they can improve our scores for $15,000. When we say we say can't afford that, they quickly drop the price to $9,000 and make you feel like they are doing you a huge favor. After you hang up with any D&B rep, you feel the desperate need to take a shower. They have arbitrarily increased our scores from 3 to 5 or 2 to 5 for no reason at all. We are a debt free, highly profitable company, but if you read our D&B score, you'd think we were borderline sinking. These guys are the Jerry Springers of rating agencies. Do NOT share anything with them. They will destroy you unless you agree to their shakedown. read more

On or about October 1st I started calling Dun and Bradstreet to cancel or discuss options for renewal of my agreement. I left over 5 telephone messages and finally sent an email on November 28th to cancel, never getting a response from anyone there. Being desperate and not wanting to renew under the current terms and not getting any response I was forced to cancel my credit card to avoid being charged automatically. A desperate move I admit. Now they are hounding me to collect on the full year of service because they claim that I did not notify them in time. I am willing to spend money against these crooks and need your help and advise. By the way they denied me access right away and never did anyone try to call me back or respond to my email. Does anyone want to join me in fighting this? read more

Dun & Bradstreet, wow, it's not quite extortion, but pretty close. I actually spoke these people on several occasions for a few different companies over the years so I thought I should put this out there. DaB offer a service to monitor your business's credit score (their version of it). What they then do is send overly aggressive sales reps to pressure business owners into paying hundreds of dollars to help straighten it up under the guise that you may lose business if it's not corrected (pay money). After speaking with them at length they absolutely refuse to even remove businesses with outdated information, even though they know the information is erroneous. So basically they tell you they have a potentially harmful rating for business (in their system), then tell you for hundreds of dollars you can create an account to monitor your own business, and if you don't they won't even remove you, but continue to sell this false information and possibly cost you jobs or future business. Scams like this is one of the reason small Mom and Pop start-ups face such challenges. No thanks, we won't be doing any business with any company this crooked. If you want to check out a business, Yelp, word of mouth, and the BBB are still your best bets. read more

I would give negative stars if possible and I do not even know what this company is! I am one of the managers in California for a retail company and this company has called and hung up 5 times a day every single day for an entire month! I called and was transferred to 5 departments then asked if they could return my call. I feel violated and harassed by this company and am reporting to the better business bureau read more

Dun & Bradstreet is used by telemarketers to get your company info. I asked one company calling me how they got my personal information, not my business's and they said D&B. I tried years to get the company info corrected and still have no resolution. They will have you running in circles and they don't follow through on their end to correct, all for the nightmarish scenario to repeat months later. I'm guessing they really don't care because they are trying to get you to pay. Currently they have a conflict of interest - credit reporting and business directory. This company should have legislation regulating them, much like a credit card company and credit bureau. Once marketers step in, all credibility for credit reporting purposes goes out the window. read more

Dun and Bradstreet mixed up our information with another company's, giving our phone number and my name as the contact for the other company. Now we keep getting phone calls for that other company. I called D &B to ask them to rectify the wrong information and was told no one could help me unless I signed my own company up. Meanwhile they give the wrong information out to dozens of websites, and don't care if it's right or not. Is this a tactic for getting people to sign up for their bogus services, I wonder? read more

Beware - once Dun & Bradstreet has your company's financial information and credit card information - they will make a make a hefty charge to that card, without warning, every year into eternity until you make an "appointment" with their "cancellation team." Better to just not give any confidential business information to them. A credit card number in crooked hands is always a danger to small business. read more