Dr. Jeanetta performed cruciate ligament repair surgery on our boy George yesterday and we could…read morenot be happier. She's so patient, calm, caring and we felt totally confident leaving our sweet boy in her capable hands. She even called us post-surgery to let us know how to reach her over the weekend should issues arise. Rona, the vet tech is also great! She gave detailed post-op instructions and patiently answered all my questions. We live over an hour away but we're going to bring our other two dogs for care here as well. Dougherty has earned a client for life.

Our vet retired recently and we had an emergency with our cat and Dougherty's was very…read moreaccommodating and got us in that day. Our kitty was treated wonderfully. I felt the prices were not over the top. Any emergent vet care is going to cost some $, but I was satisfied. We'll definitely be back soon with our new puppy!

I've been taking my dog here for years. I've been able to get appointments when I need them…read more Michelle is a great vet.

Dr.Matt has done two surgeries on my Bulldog Sunni, nothing but professionalism and amazing work,…read moreSunni has recovered so well from her eye surgery we had done last year. Superior animal hospital has always accommodated my dogs and I in a timely manner and treated us so so well! I would highly recommend to anybody!

Clean facilities, no pet smell, friendly staff, easy to schedule in. Feels like the staff really…read morecares and the pricing is fair. Easy to find parking too. Definitely recommend!

Because of a negative Google review- Dr Frank refused to see my dog in an emergency. Shame on you…read moreDr Frank and Annette. It shows you don't care about animals and you should not be in the Vet business. Thank god there are other wonderful vets in the area- who by the way, agree that you should be shut down.

I waited a long time for my cat to be seen, but I was happy to! I knew there were other animals…read moreseen first who had more urgent needs - that's exactly how it should work in my opinion. They were also short-staffed, but still made time to fit us in. When I was able to talk with the veterinarian she was so sweet and compassionate and clearly adores animals. She was also honest about how expensive some aspects of emergency pet care can be and provided me with all the options as well as the approximate costs. If you're willing to be patient in order to receive excellent emergency pet care this is your place. I also take comfort in the fact that if my cat and I were to return in more dire circumstances, we would be prioritized accordingly. Lovely staff all around.

Our experience with BluePearl Veterinary Hospital in Duluth was one of the most heartbreaking…read moreexperiences we've ever had as pet owners. We drove three hours after calling ahead and being told to bring our dog in. She had suddenly lost the use of her hind legs and was crying in pain. The veterinary assistants were compassionate, caring, and treated her with dignity. They deserve our sincere thanks. We waited patiently for over two and a half hours, understanding that emergency hospitals must triage patients. Then a veterinary technician--not a veterinarian--told us they would not be able to see our dog. I pleaded for one thing: if they couldn't treat her, could a veterinarian at least provide enough pain medication to ease her suffering until we could find help elsewhere? The answer was simply no. So we picked up our helpless dog and drove another three hours home while she whimpered and cried in pain the entire way. No family should have to watch an animal they love suffer like that after being told to come in for care. Emergency medicine isn't just about saving lives--it's about relieving suffering. In our case, compassion seemed to end at the front desk. We left feeling abandoned, heartbroken, and utterly disgusted.

Our poor kitty got injured very badly on a weekend...he would likely not have survived until our…read morenormal veterinarian was open on Monday. He was in great pain too. We callled the locally more famous pert emergency hospital in Duluth and were told on the phone that there was an 8 hour wait and to take him to Minneapolis. That simply was not a good option as he would clearly require surgery (if he could be saved), including a stay in the hospital and after care...but we love our boy and would have done it, My wife did a little more sleuthing on internet and found Waters Edge urgent care was open that morning so we ruched up there. I had no chance under those circumstances to research and read reviews, I'm glad I did not because the volume of similar petty reviews on this site would likely have scared us off. The vet tech met us at the door and he was wonderful. Very calm, very gentle with our poor scared and wounded kitty and in general a very kind man. Dr Pop, who it turns out is the spouse of this kind man was exactly the same on the kindness and compassion meter...there is no disputing that they both genuinely care about animals. Yes, the price was high...as it will be in any urgent or emergency care facility. That is just a simple truth throughout the healthcare industry. It was not excessive, I did not "shop around" but expect it may have been slightly less at out normal vet; whatever, that just was not an option under the circumstances and I've got no complaint about the charges that were associated with his emergency care. He did need surgery, he had to stay in their hospital for the rest of the weekend which also means Dr. Pop would be providing ongoing care the rest of the weekend, we've since been back for 3 followup visits related to his recovery and there has not been a single added charge, those who suggest excessive or extortionate tactics here are wrong and frankly missing the point. This is a small operation, with the good Dr and her kind husband often working 7 days a week and of course there are expenses to run their business that have to be borne by their customers. A high volume hospital has more customers over which to spread that expense, but was not an option for us given the timing. I gotta stress we have never experienced the genuine and ongoing attention and care that they had for my little guy had at a high volume veterinarian. Dr Pop and her husband are WONDERFUL. Urgent and emergent care will cost you, this is life everywhere. Accept that as a fact of life. the important part is that they were very competent, very kind, very compassionate and they did after all save our little guys life, what is that worth to us? Priceless.

I would give negative stars if I could, but that isn't an option. This is by far the worst vet…read moreclinic I have ever gone to! Took my cat there for a dislocated leg, and they kept charging me every time they recommended a test or x-ray. so, at the one visit, they charged my card 4 separate times. Never in my life have I experienced this at any place, vet or otherwise. The tech was great, but the vet never even touched my cat or her leg to see what was wrong! This clinic needs to be reported because this is some shady stuff. We went to a different clinic and that vet said her leg could have been saved had they done the right steps to fix it. Waters Edge just farted around the whole time and didn't do anything to help my cat. She had to have her leg amputated because the window had closed for her leg to be fixed. I will never EVER recommend this clinic to anyone! Do NOT go here! They are all about money and not about helping your pet. I would have never gone here had it not been an emergency, but now I know not to, and I warn anyone about taking their pets here. Just read the reviews! They are completely incompetent and negligent and should be closed!!

I have been going to Grand Ave vets for over 25 years. Vets have changed but you have to adapt…read more There have been super vets and others with rough bedside manners. Much like personal physicians. Now Dr. Nordquist is there and she is really good; answering questions and being super patient with my dogs and me. I find the assistants at the front desk very nice and helpful.

My elderly Shih Tzu had a dental emergency. After the initial visit and some time on antibiotics…read morethe Vet descaled and removed teeth for my elderly Shih Tzu. After a few days of rest she's like a puppy again. I am very grateful for their swift and thorough attention to my bestie!

Do not recommend. Very disappointed with my experience at Northland Spay/neuter. I brought my…read morekitten in to be spayed and microchipped. The day i dropped her off I asked if she would need a cone for after surgery and I was told "no" and that was all. Went to get my kitten the next day and they forgot to microchip her while she was under for surgery. They microchipped her right then and while I was waiting I could hear my kitten SCREAMING while they microchipped her. My regular vet said they only microchip while the cat is out for surgery because it is a large needle and very uncomfortable. As if my kitten wasn't already in pain and scared from surgery but then they did that to her. then they told me the screaming was from trying to get her out of the kennel, she hates her kennel and comes out immediately after the door is open so I found that very hard to believe. Once I got my kitten home I immediately noticed that she was covered in poop and pee. Her kennel was not wet or smelly so they had to have put her in her carrier seeing that she was soaked in her own feces. My kitten also starting licking her incision within a few minutes of being home, so she definitely should have had a cone even though they told me she would not need one when I dropped her off. I had to bring her into my regular vet, within 2 hours of being home, for emergency care where she received an antibiotic shot and a cone!! They also cleaned up her rear a little more because I could not get it all when I was home with her. Northland spay/neuter does offer a free check up for the animals they see but I definitely will not be bringing my kitten back to that place. I would rather pay $60 at my regular vet for her to check up and then I know a good job all be done. Thank you if you've read this far. I know a lot of people are happy with their experience here and maybe I just am an unlucky person but I think that the experience I had was absolutely unacceptable. I hope no one ever has to hear their kitten scream in pain for for something that easily could have been avoided. That could have been pain free if it were not for the carelessness/forgetfulness of the staff.

My adopted dog has a lot of trauma. The staff seemed frustrated and were rude to me when their…read morerecommended suggestions were not successful. I felt sadness (and that I was failing my dog) after every interaction with the staff at North Shore. I do not recommend this vet for dogs with trauma. I found a different clinic whose staff is empathetic and are able to treat her with kindness, compassion and understanding.

Push wrong pills, didn't cut nails during surgery, told me to start palative care, dog lived 3 more…read moreyears.

Every time I'm in this town I stop here to get my pet supplies. The location is very clean and…read moreorganized. The staff has been very helpful with recommendations.

They have lots of choices and always some kind of sale going on. Staff is friendly and helpful!read more

I would not recommend recommending using this place for any of your pet needs, especially grooming…read more Somehow, they are the only people in the world that got a golden retriever to "bite" while doing the grooming. And they refuse to take him any longer. No context, no explanation of what happened, obviously he felt threatened, which makes me wonder what kind of people they have work in there. He is a golden retriever for God sakes, and has never attempted to bite anyone or any other animal in his life, however, somehow, Petco managed to make him do it. So they claim.

I recently visited Petco this past weekend and it was deeply disturbing, not too mention absolutely…read moredisgusting. This store and it's employees should be ashamed. Beta fish in cups dead and dying in gross water. Saltwater tanks were horrifying, the ones you could see in anyway. Freshwater tanks gross. Dead fish and snails everywhere. These assholes have a pleco in a 3 gallon tank. The poor turtle was swimming in filthy water with nothing but a rock, trying to get out. The birds are not taken care of. Dead snacks and lizards. The employees wandering around like they have nothing to do and they sure aren't checking out or helping customers. I will shop here again and I will report them to everyone I can think of. This store needs to be shut down immediately. They do not care about any of the animals or fish in their care. Words cannot describe how awful this store is.