I am very disappointed in Pro America Insurance Agency. I received my renewal in the mail from…read moreKristin Carter. I responded 3 times to follow up and ask questions. I didn't get one reply to my emails. So, I called today and Kristin is not available (owner). I spoke with Gaby who who not helpful at all. I wanted her to quote another company but didn't even get that far. Because of the slow customer service I now told her that now I didn't want to renew and I'd find another agency. She didn't care at all and was happy to get me off the phone. No discussion, she just hung up. I guess they don't need my business.

Nesida and Bob were terrific in handling issues regarding the insurance on my late mother's home…read more They helped me transfer the flood insurance to the buyer, which was part of the sales agreement. They also arranged for the refund on the homeowner's policy for the time after the sale. They were consistently responsive, knowledgeable, helpful and patient, even when they weren't going to get anything out of working with me.

Lowest Rates in Town!! Full service, family owned and operated Independent Insurance agency,…read moreserving Naples and all of Florida. No matter what type of insurance you need, we have the knowledge and experience you can trust. Auto/Home/Flood/Condo/Renters/Motorcycle/ATV/Boat/Health/Excess Liability/Workers Comp/General Liability/Commercial Auto/Commercial Liability/umbrella.

Initial interaction with owners amazing, personable and truly helpful. In fact so helpful, that we…read morehad 2-3 neighbors that we were referring based on how terrific the service was while processing our roof replacement claim. However, while trying to understand the nuances of the claim, and receiving contradictory information from the contractor (recommended by same insurance agency owners) Nina hung up the phone in the middle of the conversation. Incredibly unprofessional. Not only did she negate the incredibly positive experience we had previously had with her, she lost three new clients and a customer.

Excellent & very professional service! Did not try to "sell" me. Explained all coverages so I was…read moreable to understand. A pleasure to do business with A++ Great customer service!

Wow, what a wonderful business! Shirley is helpful and friendly, Ashleigh and Quarin know so much…read moreand worked hard to get me a great deal, and Tiffany is so professional and warm. Need insurance? Come here!!

This office is owned by Andy Koehneke, who is also my agent. Andy is a very busy guy, but I scored…read morean in-person meeting. As most people in Florida are finding out, home insurance rates are almost doubled. I went from $4500 a year to $8700 a year. Andy took the time to work out great coverage but reduced my increase to a manageable amount. The most significant change that saved me was switching to binding arbitration, which meant I gave up the right to sue. What has happened in Florida is that roofs can be repaired, but the homeowner automatically knows if they sue, they get a new roof. I have gone through two hurricanes and suffered some damage, but I repaired my roof.

I chose this agency for my home owners. I have Tower Hill and they have been amazing navigating me…read morethrough my first hurricane. You get a live person. caring and kind. They even have a complimentary service to tarp your roof and remove trees and debris. It's top notch. Coming from Arizona, I had never heard of this insurance as they are Florida based. And they made the drama of Hurricane Ian bearable and are helping me with my home damage. Grea

I first began using James Stockman In 2006. Always 5 star service. Then - I tried for a few years…read moreto do our taxes on my own using downloaded software. Silly me. Not ever again. My husband and I both have self employment income and James always guides us with the existing IRS guidelines that we do not even know about. You get what you pay for and he is reasonably priced and worth every penny. He is conveniently located in mid/north Naples off of 41 . I picked up our returns last week and took photos. Haha!

James Stockman is the ultimate professional tax preparer. His painless process has allowed me and…read moremy company to streamline our income tax filings. As a result we have pleasantly maximized our income tax refunds and I have found this is a direct result of Mr. Stockman's income tax acumen. Mr. Stockman's call to duty and personal customer service allows him to be the consummate tax consultant. I have referred Mr. Stockman's services to a number of my colleagues and they too have enjoyed the same fine treatment. I would highly recommend James' services to anyone.

22 minutes ago Having done my own taxes for years I ran…read moreacross a problem that I lost quite a few days of sleep over. $$. I found Joe Miller by great reviews online. He didn't ask me to come in. He immediately helped my with my issue. He's a very respectful human being. I would highly recommend him for your tax seasons and other $ services. Now that we live in Florida he's our Go-to-guy. Thank you Joe

I have been using Joe Miller for my taxes for over 10 years. He is so knowledgeable, helpful and…read morerespectful. I always know he has best interests and is so professional and prompt with his services. I can't say enough good things about him and would recommend him high Bunny Speidel