I have been a client at OFMG since 2014--11 years. As a complicated patient due to my medical…read morehistory, I am a challenge. The 3 Primary Physicians I have seen have been excellent, truly advocating for their patients. I have experienced all the PAs, nurses, lab tech, and admin staff. This is an excellent group.

Since Dr Mullen has come to this practice the level of care, consideration and desire to find your…read moremedical issue and find a solution has raised tenfold. He is a breath of fresh air! Thorough and he LISTENS! He has no preconceived ideas before he gets the whole picture. Our whole family sees him. The staff is great too! Nurses and front office ... and love the ability to get bloodwork done while there.

I was running a high fever for three days & wasn't improving. I booked an appointment in Duke My…read moreChart for Saturday morning at 11:20. I got there 15 minutes early as requested. I did not even have time to sit down. I was called just as I completed checking in. After vitals, I was taken to an exam room. My COVID test was a 15 minute wait for results. Before the 15 minutes were up, a really nice physician came to examine me. She was professional & friendly. When she learned they had already tested me for COVID, she went to check on the results. For the first time, I was diagnosed with COVID. I had dodged it for over 5 years. She gave me a typed out prescription as some pharmacy computer systems were down at that time. She explained how to take the medication. I was back in my car in close to 3O minutes after I arrived. Things I Appreciated: Making an appointment online Very short wait to be seen Seen by a physician Quick & accurate diagnosis Open on a Saturday/holiday weekend. I would definitely go there again when my primary care office is closed. I went there a few years ago & had a very positive experience then too.

Generally speaking, this doctor's office is good. It's clean, in a nice location, and has all the…read morebasics. I read some of the reviews about wait times, but I can't remember ever waiting for more than 10 minutes in the waiting room. And I usually spend less time waiting in the exam room (on occasion my doctor is ~15 minutes behind schedule). I do try to get early morning appointments for these reasons. I appreciate the phlebotomists when I get blood work done-- they are always friendly and quick, and I get my results back within a couple of days. Like most doctor's offices, the doctors themselves know a wide range of things, but in my opinion they are more incentivized to prevent a lawsuit than to actually solve your issues. On multiple occasions I was suggested a short-term fix for my issues (like medications that didn't really solve my issue) rather than a more holistic or well-thought-out approach. That's why I use this office mostly for yearly physicals/bloodwork and referrals, instead of comprehensive preventative care. But I can't blame Duke Health for this, it's more of an institutional problem in the US.

Be sure to go straight when you turn in. The entrance is on the left side... directly in front of…read morethe way you drive in. Plenty of disabled spots. The elevator does have a strong jolt so disabled persons should be cautious as I almost fell over. Friendly staff and easy check in.

I've been a patient at Duke Primary Care in Hillsborough for 11 years, and I could not be happier…read more I see a PA/NP there who is just amazing. I won't share her name, as she is already super popular and I'm selfish. She's taken time to really understand my very complex medical issues, is quick thinking, flexible, and very compassionate. I've never met an MD who was her equal. The staff there is very friendly, and work together like a well oiled machine. I will always, always be a devoted fan of this office!

This is for the clinic portion on Medicine Circle off Trent. This area is much easier to manage…read morethan the main hospital. It's color coded and there's plenty of parking. You do have to walk across the indoor bridge to get there unless you valet park. They charge $2 an hour for parking. The staff is very helpful and friendly. Everything is done with an arm bracelet for things such as lab or testing. I had an appointment with neuromuscular department. The physicians and therapists are excellent. They're very thorough and up to date on current medicines and trials. The EMG center is in the same clinic so it's super convenient. Being part of the Duke portal is convenient for Atrium Wake Forest and Cone Health because all testing is visible and they can also see visit notes from the doctors. It makes it possible to see providers from different networks and not having to bring in or sign for your records to be shared. The facility is massive and the color system makes it easy to find your way. There are several labs so you don't have to walk a mile to get to one. Most walk in tests can accommodate with minimal waiting. It's about a quarter mile walk from the parking garage to the clinics so wear comfy shoes or walking device. You will have a lot of walking to do and there's limited seating in the main corridors.

They have amazing doctors and seem to really care. We travel 3 hours twice a month for this. Just…read morewish the would not give us such early appointments but we are working on that

My experience with UNC Hillsborough related to a total left knee revision surgery. My physician…read moreDoctor Daniel Del Gaizo, a specialist in orthopedic surgery performed this procedure. He removed the failed total knee implant (Depuy Attune) and then performed the required medical procedure to install the new revision knee replacement. This review relates to the hospital facility. UNC Hillsborough is a new facility and should be a model for all future and existing hospitals. The rooms are large and modern. The accommodation's in the room allow for a family member to stay with the patient in comfort. The couch/love seat converts into a bed. The staff ensures that sheets and blankets as well as pillows are provided for the family member. The person or family member staying with the patient can order food from the menu as well and utilize their credit/debit card for their purchases. The food is made to order with a wide variety to choose from, as well as tasting excellent. The nursing staff, doctors, physical therapy, housekeeping and all other discipline's involved with your care have been hand picked (selected) due to their dedication and devotion to their chosen careers. Not that I enjoy being in a hospital but if the need arises and I have my choice UNC Hillsborough is where I want to be treated. Thanks to everyone involved withmy care at this facility.

Dr Sarah Ro is a suching amazing Doctor at unc family medicine in Hillsborough nc 27278.read more

Best experience possible while awaiting a family member to get out of surgery. Duke is really good…read moreabout keeping family members up to date on how things are going by providing you with a pager. They have TVs, comfortable furniture, gender neutral bathrooms, vending machines and a free coffee bar espresso station. It's as comfortable as possible in the surgery waiting area as a hospital can provide and the receptionist was very friendly. There was even a kind volunteer that walked around and introduced herself to us and let us know she was there if we needed anything. Overall, positive experience.

They took incredible care of my wife after her surgery. Hope this is not a HIPA violation…read more I hope I never have to go here again, but if I do I know I will receive or whoever I visit is receiving the best care anywhere. It is clean, every staff member I spoke with was helpful and friendly. Also they are complete professionals. Again I hope I never have to step foot in this building again, but if I do I am truly glad it exists.

After fainting, the 911 team said that I needed an Emergency follow-up assessment. I rejected the…read moreEmergency Department option at our town's medical center, since a long wait was likely. Not able to find an urgent care that was open midday on a Saturday, in the town I live in, we drove to this office, after calling to see if I could be seen immediately. Since I was expected, I was seen almost immediately after I walked in. The assistant and the PA were very professional. After examination, they were confident that I did not have a stroke. They determined that I should go to the hospital in Hillsborough to more positively rule out a heart attack. (They did. WHEW!)

It is very clean and did not have a long wait time to be seen. The front desk help were a little…read morerude.

I will preface this review with the fact that I am not a patient at this office. I did, however,…read moreaccompany my daughter to her appointment, along with her husband and sister. The office is very clean and pleasant looking. It's got an open floor plan which I like. It doesn't feel so closed in and allows for those with wheelchairs and walking assistance devices to have easier access. I was thoroughly impressed with Dr. Patovono (resident) and Dr. Esther. They were both very personable, explained things thoroughly, answered our many questions and included the whole group in on the conversation. They didn't just make sure the patient herself was at ease but they did that for all four of us, which I really appreciated. Faye, the medical assistant was very pleasant and has a great, bubbly personality. She also managed to update my daughters med list in a private way so as to uphold her confidentiality, even amongst her family. I was impressed with that as I also work in the medical field and understand how confidentiality with families in the room can be tricky at times. I would be happy to go to this office should I need an orthopedic surgeon. They were excellent!!