From the outside you would think its a regular wine and spirit store. But to our surprise, it was a…read morevery busy place. Lots of people browsing, shopping or waiting on today's wine tasting. They had a good vibe with fun music playing. We found most of our items except for Papi brand wine. Seems that this part of Maryland doesn't sell that brand but back in Jersey most places do sell it. I would go back

This place is one of a few local liquor stores to my home…read more This is definitely my fav Always providing great customer service, unlimited exclusive libations and great prices. I'll definitely keep patronizing this business.

I was out and about and was in the neighborhood meeting up with a classmate MSU and stopped in to…read morepeek around for a gift for my 7th wedding anniversary. So I was greeted by the sweetest customer service representative. He gave me a hardy welcome and asked if I was looking for anything in particular. So I told him I was looking for a wine that either was 7 yrs old or had a seven on it. Well he showed me a few some ranging from $30 and up. But I was hoping to stay on the low end but wanted something sweet. So he showed me another wine that had 7 in it's name. The location is nice and appears to have every spirit of choice, wine gifts, gift bags, or other beverages. He seem to have a good knowledge of his wines, when I asked about the mini bottle of wine. He asked if I wanted to sign up for the reward program (which I declined, but later regret). After my check-in, there was an option to use a 10% off coupon, which I will save for later.

My husband and I bought a bottle of Sancere (Vincent Ducet 2023) at the Wine Loft Pikesville. We…read moredrink Sancere all of the time. We purchased it in 2024. We stored it in our basement wine rack on it's side. We opened it last night (the cork was wet and intact) and were taken aback by how awful it tasted. At first we thought it was just very dry but the second sip was just so bad, we thought it might be rancid. We noticed sediment in the pour. We called the store today to let them know so they could test it out and check their inventory. We had the full bottle to bring in and show them. They told us it was old and that was why. The bottle was dated 2023, we purchased it in late 2024 and opened it in 2026. They refused to even look at it, let alone give us any credit for it. Will not be going there again. Will purchase our wine from The Wine Merchant where they treat customers with respect and kindness. Too bad, as we are within walking distance of the Wine Loft and they are not a friendle, neighborhood place like they want you to believe.

I placed in order, two hours went by, never received my order. They family cancelled it bc a "wrong…read moreprice" they didn't call me, I had to call them to find out

No star at all but had to place one. Poor business practice. Did not have what I ordered and took…read moreit upon themselves to give me a substitute of their choosing instead of just simply canceling the order. When I called to resolve the issue the put the blame on me as a customer. Poor business practice.

This is my go-to local spot. They're always stocked with what I need and I can count on my…read morefave wines being in the fridge when I need it. I once recommended they order a new wine I liked by a local winery and they did it! It's now a mainstay and a big seller (you're welcome). The customer service is always pleasant. Love this place!

I don't frankly know any liquor stores that provide a phenomenal 5 star experience. And I question…read morewhether that's a matter of the generally tight margins of retail, or the fact that you know why you're there, and the people selling the alcohol know you're going to buy alcohol anyways and thus understand you don't need a great experience. For this reason I believe that 2 factors alone dictate the "quality" of a liquor store - price, and availability. And after much pontification I will say that cherryvale gives the best of both for the surrounding 6+ liquor stores in the area. Therefore, I by default have to give these guys 5 stars on principle. That's all

Always a great selection. The associates are always kind and helpful. The store is neat and clean…read more The pricing is fair. The is plenty of parking.

By far the best liquor store in Perry Hall. Friendly and knowledgeable staff. Clean, modern,…read moreorganized. If they don't have something, they are happy to order it for you. Short of Total Wine, this is the place.

Geeze I appreciate this local libation establishment…read more Safety 1st! You must be buzzed in to enter. Secondly, great service! There's always someone to kindly acknowledge me. Clean establishment, well organized shelves, fantastic variety of alcohol, non alcohol, snacks, and celebratory bags. The prices are reasonable, and customer service is top notch. I'll continue to support this business, and I highly recommend.

By far, the best liquor store in the area!! The owner is knowledgeable, super friendly, makes…read moreGREAT recommendations and prices his merchandise competitively. There have been a few times where he offered to order items for me that he typically didn't carry. I have NOTHING but great things to say about the establishment. He knows what customer service is, looks like and how to deliver it on a consistent basis.

My experience at Crackpot Liquors was disappointing. The prices felt quite high, especially on…read moreWeller and other top-shelf whiskeys, which seemed noticeably overpriced compared with what I've seen elsewhere. I also found some of the employees were not very knowledgeable about the products. When I asked questions, they often had to look things up on Google or call out to another coworker for help, which made the experience feel less professional. The one real positive was the manager, Suresh. He was very polite, friendly, and pleasant to deal with. Overall, I think the store could improve by offering more competitive pricing and better product training for staff.

No More Natural Light…read more They got rid of a beer that I have been drinking for over 2 years. I asked an employee if there was any Natural Light available. He proceeded to ask his colleague (in a foreign language). Then, he told me (in curt English) "No." I walked away-never to return to that store again. P.S. I went to another store, and they had the Natural Light available.

This is the liquor store that's most convenient for me. I've been coming here for about 2 years…read morewhen I moved to Baltimore. They generally have what I'm looking for, but some things I can only get at that other liquor store. They do carry a lot of local beers from breweries like Peabody, Monument, Dewey, and many others. Because we all know that Baltimore has tons of breweries! It has what I need and the staff is accommodating. They also have tastings from time to time.

I really this liquor store because of the selection and location, but the customer service is…read moreterrible. The cashiers act like their doing you a favor when you check out. No one greets you and if they are busy doing delivery orders, good luck getting help. Even the manager acts like she's too busy to help. If it wasn't for the convenience of the location, I would not support this business.