***TLDR: If you are queer and seeking mental health services, Genesis Psychiatric is not the place,…read moreand McKenzie Jones is not the provider for you*** McKenzie Jones was my provider for nearly two years. Today was the last time I will meet with her. I asked if she would write a referral letter for gender affirming surgery as my insurance provider requires letters from two mental health professionals. Genesis Psychiatric Group's services include "coordination with your primary care physician and referral to community based services as appropriate." In our conversation, I assured her that I have a gender dysphoria diagnosis and am seeking this care because it is directly related to my wellbeing. I read through the referral letter expectations, which specifically ask for a mental health professional who has an evaluative role. McKenzie refused, asserting that she "doesn't do things like that" and "doesn't know anything about surgeries." I am crushed and deeply regret putting my trust, time and money toward someone so horrifically unprofessional, transphobic, and soulless.

Best quality care hands down love talking to the receptionist she's so beautiful soul in and out…read morelook forward to seeing her she makes my day almost everytime with Corbin thanks yall.

Horrible life threatening experience. Dr. Jim Rose seemed helpful, and I was finally finding…read morestability in my life and tapering from a high dosage of benzos and finding medication to help. He completely went cold turkey on me because of my strange metabolism and/or their faulty tests, and it was not found in my urine. Don't they know these tests are inaccurate and even show false positives which mine actually showed a lack of. Now I have to deal with this issue which does not help my severe depression, anxiety, etc... and it will be difficult to even manage the situation otherwise I'll have life threatening seizures and withdrawals unless I find another psychiatrist who actually cares. He seemed to have a lack of knowledge and honestly needs to retire or be fired along with Siddiqui, in fact, fire them all. These people do not care about your life. I'd go as far as saying they are careless and evil headshrinkers. Go somewhere else if your life depends on it.

I was a patient there a number of years ago. I never felt heard. Dr. Duffy wouldn't even look me in…read morethe eye. He wanted me to participate in medical studies. He also prescribed me sooo many medications I couldn't function.

Worse even in Omaha- they put me through 3 Drs in a year and all 3 are gone all they have done is…read moregive me pills/ more pills and increased doses- and didn't even get a full 15 minutes- Travis that takes the calls is rude - they clearly don't know how to treat people with "issues" that's need help it stability in their life - they add to your anxiety and stress. Find another place to go- they don't help you - they only give you pills.

Dr did not show empathy. Dr was constantly late, and would constantly interrupt in interactions…read more Also, Dr improperly diagnosed me and overcharged me in the amount of thousands over the course of several years.

I have been a client of Tina Vest for more than ten years. I value her knowledge and patient care…read moreso much that when she didn't take my insurance I paid out of pocket to see her, even though that was not the best financial choice. The only reason this is 4 stars instead of 5 is because she is so busy and invested in time with clients, and in advocating for mental health coverage on many levels that she can have issues with time management. I recommend her to anyone who needs a psych provider and always include that as a caveat. We are in dire need of psych practitioners. She could change her style to standard 15 min med management appointments and make more money. She chooses to spend more time with her clients to optimize their care instead of stacking her day to optimize the number of the claims she can file to make the most money she can. instead, Tina takes a whole life perspective when treating mental health. She knows it is vital to understand what is currently going on in your life so she can make an informed decision about recommendations for treatment. She spends time making sure she understands, so even when medications aren't being changed, you will still spend time with her so she knows what is going on in your life. There have been times when I have thought I was fine on my current meds, but Tina was able to pick up on how my quality of life could be better by making a change. She points it out, explains her thought process, and makes sure you understand when you make a decision of whether to make changes or stay on the current treatment. She explains why she is prescribing a certain medication and what to expect from it. Her knowledge and investment in her clients having the best treatment possible are incomparable. That takes time, so her biggest strengths also create the biggest obstacle because she can't be in ten places at once. Any time she has been late or has needed to reschedule she took responsibility for the difficulties this can cause, has worked to make sure I have the care I need until the next appointment, and thanks me as part of apologizing. An additional thing to add here is that I have been on medication for mental health for almost 30 years. I have changed psych providers multiple times over the years. Tina and one other psych provider are the only two who I felt really cared about my quality of life in every way, and took that into account when suggesting treatment options.

I have had a horrible experience with waiting for Dr. Vest I was early to my appointments. I have…read moreleft my appointments for Dr. Vest being a no show. Two or three times this has happened. I'm very upset with the way a client should be treated. Dr. Vest office should of called & told me that Dr. Vest was running late. I was told nothing. I'm not happy at all. Anyomous R