I see Dr.Drey there and I have never felt so secure in being in top health in my life....this place…read moreis awesome!

Finding Dr. Ruby has honestly been such a blessing. She is not only an incredible doctor, but a…read moretruly compassionate and caring human being. From the moment she walks into the room, she makes you feel seen, heard, and valued. She never rushes, listens with genuine empathy, and asks thoughtful questions that show how deeply she cares about her patients. I always leave my appointments feeling reassured and supported. Her office staff is equally amazing--kind, welcoming, and attentive--which makes the entire experience even better. Doctors like Dr. Ruby are rare, and I am beyond grateful to be in her care.

I just moved to Lincoln and am so thrilled that my insurance led me to Family Health & Wellness!…read moreEveryone in the office was super friendly. And PA Kelli Kodad is nothing short of awesome! I had the most thorough visit and never once felt like I was just another patient on their schedule. I highly recommend this practice!

I am very disappointed in the Family Health and Wellness office. I have been a patient there for…read moremany years. My employer had changed our insurance provider so after I went for my yearly physical, I received an out of network bill. My yearly physicals have always been 100 percent covered, so this was unexpected. I was very disappointed that no one in the office informed me that my new insurance would now be out of network when I made my appointment or when I checked in. If I would have known, I would have chosen a different providers office. I also work in healthcare and our office ALWAYS checks patient insurance at the time the appointment is made so there are no surprises. The office manager at Family Health and Wellness was not willing to work with me on my charge unless I was a cash patient at the time of check in and I am told I must pay the full amount. Needless to say, I will not be returning to this office again! Poor patient customer service.

One of the nurses kept squeezing my broken clavicle while I answered "questions" the wrong way. The…read moredoctor treating me was a complete douch head! My lab results got reported to every facility as .5 when they we're truly 0.05, which I agree is a problem but not near as high and it was from a late night of a few to many drinks. It was how ever reported wrong to my family physician stating ems found me passout drunk. Let me aslo throw in there that the lab results.... same lab that did my alcohol level reported that I tested positive for being pregnant, mind you I am 54yrs old had my tubes tied at 25 and had a full blown oblasion at 40. No babies coming this way..... What a joke and total disapointment they used to be a great hospital. I would not recommend a snake to slither in that facility!!!

This is a really great hospital. I've been here for a variety of things over the years and it's…read morealways been here. Most recently for my vaccinations. They seem to always be renovating, modernizing and improving things which is really great and important. The biggest changes I've noticed include the lobby. They even have a local coffee chain location with eager and helpful baristas which is fun for everyone. I can't think of any complaints and I'm sure I'll be back again at some point. It's great having a nice modern hospital conveniently located close by. :)

Jennifer was outstanding to work with. I was very impressed. She was the first Doctor I have had…read morethat didn't spend the entire session on a laptop. She took the time to ask me questions about past diagnosis, past medications, she asked me questions regarding symptoms I was having as well as last symptoms I have had. She not only ordered labs and requested a physical but she called the Doctors and scheduled them for me right there in the office. I was able to be open regarding my past addictions and current struggles. She was not judgemental at all and that I liked the most. Her office is comfortable as well. One. Thing that stuck out to me the most was her consistent eye contact. She is the first Doctor to actually look me in the eye whenever I was asking or answering a question! I would recommend her and her office to anyone needing to find a new provider Thank you, Heath Klassen

NE Internal Medicine has given us the best care we have received. It is a larger practice and has a…read morelab to rapidly obtain results which enable the doctor to change a recommendation right away. At the current age of 76 Dr. Dayana Patera is the Best Doctor I have ever had. I am a professional PhD scientist. She provided us with references to scientific articles as approximate. The office, nurse, and laboratory staff are excellent. She identified the possibility that I could have aggressive prostate cancer when my PSA was 7 and suggested I contact experts in the cancer treatment. After advanced proton radiation treatment or my Stage 1 aggressive cancer at Mayo Clinic, semiannual PSA tests confirm I was cured. When we came to Nebraska six years ago, we became independent residents at Eastmont and had access to selecting healthy foods. My wife previously did not cook some healthy vegetables as she did not like them. My annual blood tests showed that the levels of lipids, etc. were firmly in the healthy range. Currently, I am taking no medications or supplements. Her excellent medical advice and care and being at Eastmont which facilitates exercise and eating healthy was meant that my wife and I are stronger and healthier than we were before returned to Lincoln. My wife who is also a scientist has major health issues when we arrived in Lincoln. Thanks to Dr Patera she is stronger than she was six years ago. The medication she was taking for a mental disorder was recently reduced by 2/3nd. For the first time in a long history of Type 2 diabetes, Dr. Patera got her a continuous glucose blood monitor, which is not considered standard practice. To ensure that she got the best care, Dr. Patera referred her to an endocrinology specialist. After a complete examination, the specialist said he could not improve on Dr. Patera's plan and referred her back to Dr. Patera. My wife's father was cared for by Nebraska Internal Medicine for decades by another doctor. He lived in independent living at Eastmont until he was 103.5 and passed at the age of 104. We believe the other doctors are excellent, as Dr. Patera. This is the first care center where the laboratory for most tests are done on site. We have seen nothing to suggest that the 1 star rating that is posted is accurate.

I have been a patient of NE Internal Medicine for over 20 years. The clinic is an outstanding…read moreorganization that provides superb care. Their expertise has literally saved me from death and disability. Especially high-quality care and compassion for older persons.

I worked with Aubrey and she was great. She worked me hard but was so nice. She was professional,…read morealways showed up when she said she would. I feel like she is my friend and I am going to miss her. I worked with another company before and they were good too. This time when I found out that company was not in the network for my insurance I was bummed and kind of had a negative attitude about this new company until I met Aubrey. I really liked her a lot. Today was my last day and I miss her.

Called twice and there was zero follow up regarding my inquiry about home health services. The…read morefirst time I spoke to someone named Denise, one of the managers. She said she would check on things and get back to me and took my number down. I returned the call about a week later and left a message for her and never heard back. Awful customer service if you ask me. Try somewhere else. I would like to note the below response is false. My number was taken down the first time and the second time I never received a call back. I even double checked my phone history after this comment was posted, and had been keeping track of who I was calling in this matter. Keep it classy.

The new location wasn't amazing at first but they have made improvements and now is up to standard…read more They have since put in new furniture that changed the ambience from sterile clinic to a homey, comfortable family sitting area. The receptionist is as far away as many other doctors office I have been to so I don't think there is a HIPPA concern. The actual patient rooms are great. There's really nothing wrong with their physical location other than it's hard to find the first time you go. As Keith in the previous review stated, it's behind amigos and a reality office and doesn't immediately stand out. Parking is fine for the small location though. I've never had issues finding parking for my visits. The reason to go to Northpoint Family medicine doesn't really have anything to do with the setting though. This clinic is operated by Byran and is a great boon for our community. The doctors I've seen there are honest, caring, and go above and beyond the call of duty. Gab in particular is amazing. The staff is accommodating, professional, and pleasant. This is in great contrast to the last place my PCP was at (Autumn Ridge ran by CHI) which seem micromanage the doctor-patient relationships to increase profitability. I am appreciative of this new location most because it is away from the previous management which made life difficult for both the doctors and the people they serve. 5 stars! 100% would recommend family to see them.

Awkward location. Not enough parking. Walk into the lobby and waiting seats are 3 feet away from…read morethe receptionist. Apparently they forgot about HIPPA requirements for patients. To get there, you have to drive around the Amigos Mexican restaurant parking to get to a very narrow parking area. On the back of the building is HOME realty. It will be fun when there is snow piled everywhere. My PCP transferred to this facility after several years of being affiliated with another health system at a different location. I'm seriously questioning who selected this location and did the physical layout. The exam room, at least the one I'm was in was 10x10 feet with sliding doors. Furniture looks like an IKEA tiny house design. Don't get me wrong. I have nothing bad to say about my PCP or His PA. It's the building/facility that is my issue. I'll give it a couple of visits before I decide to jump ship and switch doctors.