Purchased item in the evening with the sign that it was for sale. Checked the bill after I got home…read moreand was charged the full price. Went in the next morning to clarify the price and for sale sign was still there for item. Spoke with the rude manager and let him know of the issue and asked me why I did not check bill at the time of purchase. I asked why your location is putting up sales signs ahead of the sale. He rudely pointed me to their cashier sign that requested patience. Sorry, this is not good customer service in my opinion.

This rating is for the Beauty department…read more My GP recommended a specific brand OTC cream. He gave me the brand name, Cera Ve. He warned me that the price range would be around $30/lb. Well that's serious money in my book (unfortunately.) I came into the store between 9-10a.m. on a Thursday. It wasn't too busy, to my relief. On the other hand, I wanted to be sure to get the right stuff, and wanted to check with the Pharmacy that it wasn't physically behind the counter before hunting the aisles. I took my place in line, and began to wait .. and wait. I have no problem letting her serve the current customer first, go ahead take the time necessary to do your job. After the customer walks away, however, she continues to really take her time. I stand, and wait...keep waiting...there are people adding up behind me. Finally I get so annoyed I need to start making conversation with the customer behind me. As we begin filling our own time void, the staff immediately decides to continue with someone else not in line. THEN I get to hear that it is indeed not kept behind the counter, but on the shelf. Once I hit the aisle, I do get a staff who is available and takes the time to answer my questions about the various formulations offered on the shelf. She had good knowledge of the different ingredients and their applications. I was finally able to purchase what I needed. I should have made more effort to remember her name as I would go look for her next I came back. Good service with an appropriate knowledge level.

After a long drive I was ecstatic to find this Shoppers conveniently located right after the…read morehighway exit in a strip plaza. It's a great one stop shop especially when you are particular about beauty products. This location is quite large and right at entrance has an extended perfume section. It's part of the new renovation project for introducing the Sephora products. The extension of the cosmetics is really well lit and organized. The food & cleaning product section is larger than the regular Shoppers and they have tons of well known brands in the clearance shelves. Also, I was really impressed that almost all the well known products were fully in stock and that on a weekend. You can get Tide detergent here for $2.99 A roll of sponges (3) for $1.49 Win Win xoxo M.

this is good/large location. I do the weekly flyer specials here. stock boys happily go I. the…read moreback to bring out anything not shelved. Also use it for Post Office Outlet.

My rating is 3.5 stars…read more After work last Thursday, I wanted to pick up some hand cream for my mom. She had cracked skin on one of her hands for at least a week. The hand cream that she was using wasn't healing a thing. I found one brand that seemed promising while doing some research online. The site said that it was available at this particular Shoppers Drug Mart. The store was conveniently on my way home from work. Then again, I cut across most of the GTA, so I pass by a ton of stores! This store is in a plaza. There seemed to be a Food Basics or some green-painted grocery store that has closed down. Shoppers Drug Mart is in the corner further down. The parking area can be a bit chaotic. It's an older plaza and the lanes are more narrow than what I'm used to in suburbia. This store has been here for a while. It has everything that you'd expect it to have, including a grocery aisle. I walked every aisle and could not find the hand cream that I was looking for, which was disappointing. However, there was a Gold Bond one that was on sale. It has been approved by the Canadian Diabetes Society. It has proven results. It was also on sale. I bought it! I dropped the cream off at my parents' place. My mom said that she would try the hand cream out immediately. This morning, I spoke to my mom. She said that three hours later, she noticed a huge difference. She no longer has cracked hands. Nice! She asked me whether she could pay me back. Hearing her say that this product works is all that I wanted. The lone cashier at this store was friendly and made sure that each customer was okay. She helped out a senior ahead of me. I liked the care that she showed and the help that she gave. I'd come back here again when I'm in the area. (157)

This shopper's has always had a magic spell on me. I don't know why, but it doesn't matter what I…read moream looking for, if I go shopping for something specific...I always start at this shoppers. Doesn't matter what it is, it is like a right of passage that on any shopping quest, I MUST first step through it's sacred sliding doors into the soft scents that can only be the cosmetics section (rereading that I think I may need some help......) In all honesty, I do think this is a great retail environment and not only because I seem to always need what shoppers has to offer. They really have it right on the retail environment. The layout is great, the visibility is amazing (it's always the brightest store) and the staff is friendly enough. It has everything and the mix of retail and pharmacy is great...what else are you going to do while waiting for the pharmacist to mix all the magical potions and call on the gods to create that coffee syrup (ok I'm not crazy but sometimes I do wonder why you have to wait for your prescription when the doctor wrote down the exact amount and the type...is it the handwriting they are figuring out...it's got to be so we have to shop around right???)? In any event, I am possessive about this shoppers and glad that I got to review it first. If you're ever in the area, stop by, because I swear this specific shoppers has...everything......

There are 10 24HR Shoppers locations in the city. I'm lucky that I'm relatively close to one. I…read moreonce walked home from this one and it was about 40 minutes. However, driving there takes less than 10 minutes. I filled my asthma inhaler prescription at 3am. Why 3am? Because silly me was too lazy to do it during the day and my flight was in a couple of hours. The pharmacist who was on duty and I had a great conversation about being from the Caribbean. Plus, it took 8 minutes for her to fill my 'scription. That never happens during regular business hours. You won't find much people on staff or that even want to help you. They are usually too bubbly for late night or are dead on their feet. It doesn't bother me though. After shopping here for so long, I'm pretty much a seasoned vet and don't need any help navigating the aisles. I can however spent an inordinate amount of time in here figuring out what I need, picking up things I don't need, and then rationalizing that I'm about to spend double than what I estimated. But since they don't close, I don't have to rush and I can take all the time I need--even until 5am...I'm not saying that's happened before but--it has.

Almost everyday, I'll come here for lunch in an effort to avoid the McDonald's vs. Burger King…read moredilemma (eh, neither please.) It's not quite like bringing lunch from home, but close enough that I can pretend. And maybe it's because my home grocery store is price-gouging Metro, but there are some serious deals to be had of you're in on a relatively regular basis - deals I've never seen at another Shoppers (granted, I'm normally just in two others.) Milk is cheaper, cheese goes on sale for $3 a block and they have an extra selection of tchotchkes without the Halloween costumes and excess of holiday cheer. A star is lost for the limited staff on hand at checkout, especially on the many Senior's Days they hold. Pouting even as I type this. For real.

In late July, I was in Vaughan. I needed to visit a Shoppers Drug Mart (SDM) on my way home. I was…read moredriving eastbound along Rutherford Road and saw this store. Perfect! It's located in a plaza with a No Frills. There was plenty of parking. I backed into a spot and walked over to the store. It's clean and spacious. Its layout is similar to fairly modern SDM stores. There was a lonely Squishmallows hanging out with Ty plushies. It was a nice find, but I wish that there were more Squishmallows! This store had a good selection of Grogu items. It made me happy. I ended up getting some Diet Coke, ibuprofen, a bottle of roasted peanuts, and a small bottle of Crystal Pepsi. The last item wasn't on my radar. It occurred to me that I've never had it before, likely because it's supposed to taste like regular Pepsi and I know what that tastes like. I got it to say that I've had it! I went through the self-checkout. It was straightforward and easy. I had my PC Optimum barcode scanned from my phone and paid with a debit card. The transaction completed without a hitch. I didn't bother getting a plastic bag. I carried my items to my car and fetched a reusable bag from my car's trunk. I liked visiting this SDM. If I'm in the area again, I'd drop by. It had everything that I needed and more. (368)

Ignorant Mgr that laughs in your face making excuses why they couldn't answer my call and had me on…read morehold for 40 m. Aman is a real gem gave me an earful about how busy it was and they have to serve customers first. I was on hold so long i drove over to the store listening to him and his jargon. I walked in on hold 45 m later no one picked up my call. I had asked him can't you just walk over and get simone to answer my call. But he laughed like a smug PR. Checkout the picture attached. Boy they were busy. Aman was looking for his crayons.

I never want to use Canada post again. I sent an urgent priority mail via Canada Post from this…read moreShopper's Drug Mart on Dec. 24 and was told by the employee that it would arrive either the night of the 27th or morning of the 28th. Note: Priority service is guaranteed next day. It is now 10pm on the 28th of December and my package STILL HAS NOT ARRIVED AT ITS DESTINATION. Also, the employee forgot to scan my package at the store so I couldn't even track it until I called to inquire about the missing tracking information. Take my advice: for urgent shipments use Fedex or any other carrier besides Canada Post! They do not honour their promise.

I like this store but my only concern is that I have no privacy when picking up my px. Pharmacists…read moredo not say anything to people that wait literally right beside you or right behind you when you are with the pharmacist and I let it go so many times but one day I just had to say something. I don't need to people knowing what meds I'm picking up and if I have a quick question, I should not have to go into another room to ask it. I should be able to have some sort of privacy on the spot. What happened to those lines painted on the floor that people have to wait behind? I hate the pickup system here. No privacy what so ever.

Very bad experience with the pharmacy save yourself the time and do not come especially to the…read moreAsian lady very unprofessional everybody's sleeping

This review is primarily for the pharmacy services at this location…read more The pharmacy staff here are excellent. They are the reason I have stuck with this location through multiple owners over the past several years. We have been going to this store for over 10 years. All the staff are excellent but Arlene in the pharmacy goes above and beyond. She is always available to answer any questions or help with benefits issues. She knows our family and always greets us. Although the pharmacy fees are higher for Shoppers I find the customer service makes up for it. I like their mobile app for prescription refills. As long as you have the Rx number it is incredibly convenient to order refills. The store is very responsive too - there was an issue with one of the mobile refills and Arlene called to clarify. In addition to prescriptions we also get our annual flu shots here. Very convenient and rarely a wait to get the shot.

Going here for overer 10 yers. location has a solid pharmacy team. They are generallt helpful,…read moreknowledgeable, and efficient. Staff throughout the store are generally friendly, though self-checkout is clearly encouraged. The store runs frequent PC Optimum "points multiplier" days, which are great if you time your purchases right. Product selection is decent, with a fair range of essentials and seasonal items. One odd quirk: discount stickers seem to vanish on Fridays, possibly due to restocking or promo resets. Not officially confirmed, but worth noting if you're hunting deals. -Zuk

Before Markham got a Kitchen Stuff Plus (KSP) store, I spent a lot of time at the one in Richmond…read moreHill. I recently returned to this store to shop. Afterwards, I needed a Shoppers Drug Mart (SDM). For years, this store has been a few stores down from KSP. I finally visited this drugstore. I decided to drive over. I found a prime parking spot in front of the store. I backed into the spot and walked in. I like this SDM more than the one closer to my home. This store has exotic Lay's potato chips. I was thrilled to see them. My local one doesn't have any. I looked at the frozen foods section. It was nice seeing Stouffer's products before it goes away. There were also Pizza Pops, which I like to enjoy now and again. This store has a strong noodle section. You can get at least four different brands of mac and cheese here. You can also get Knorr's noodles in various sauces. I also enjoyed seeing the Squishmallows section. Easter Squishmallows are out. This store had medium and large ones. The lip balm section is also decent. I spent a good chunk of time looking at everything. I used the self-checkout kiosk to pay for my items. There was only one human at the checkout area and it was busy. Luckily, my purchases were straightforward to scan. I'm glad that I finally visited this store. It's a good one. I will return to raid the exotic Lay's section some more. (82)

Very nice employees working at this place. Not sure why this place got such a low rating. In my…read moreopinion this is a very usual Shoppers place - bright, clean with chill music. The inventory is the same as everywhere and selection of products is similar to any other stores. Prices are as anywhere else in the city and if you come on certain days you might get your discount.

Had to run in and grab a few things Found this store easy to…read moreshop but checkout a little slow

This Shoppers Drug Mart location is a busy, convenient spot right at Yonge & Finch, open 24 hours a…read moreday. It's easy to reach and close to Finch Station; and offers full accessibility. The store carries everything you'd expect, from prescriptions, over‑the‑counter medicine, beauty products, groceries, and everyday essentials. The pharmacy provides helpful services like blister packaging, flu shots, and other vaccinations, with a pharmacist available around the clock. It's a great spit for quick errands, late‑night needs, and dependable pharmacy support.

I'm not sure why this Shoppers Drug Mart has such a low rating. It's just like any other Shoppers…read moreDrug Mart. It's a good sized location & has everything I need. There's a post office, a pharmacy, a small grocery section & they even do passport photos. Service here was good in my experience. This time I went to the pharmacy to make sure they had all my information. I was waiting in line but I got seen quickly. The lady at the counter was quick & efficient. I'm happy with this location.