Frank and Landon go above and beyond!!! Frank took us out in the boat and showed us everything that…read morethe boat would do. This is our first "real" boat and he was patient and taught us a lot in the hour or so that we were out. If I buy another boat it will ONLY be from Brazda!!!

Always friendly and helpful. Frank and Dakota are excellent and are always ready to step up to have…read morethe best customer service anywhere

Coastal should be your first call; it'll certainly be you only call. David was the only source of…read moreknowledge that could pinpoint our problem OVER THE PHONE! Aside from their expertise they were kind, infinitely patient, and simply a pleasure to deal with. Sometimes you find the perfect place - this shop is certainly one of them.

I would like to thank the Family/Staff for the extreme generosity. They have been a complete…read moreblessing and proven that there is still legitimate and compassionate companies out there not all for themselves. The whole entire team has went above and beyond during my neighbor's mishap with his brand new travel camper van. Mike as a 70+ yr. old veteran decided to purchase a camper van and head from the great lakes to florida over time. Within the same month already two things have went out/failed with this new purchase. As randomly finding Coastal Diesel to see if they could fix and or replace his generator in a timely manner this business has went above and beyond to accommodate and provide for this Veteran and his service dog ‍ for days in more ways then one. Thank you for the humanity that you offered Mike and Jobbers on their journey. I praise your business / staff for looking out for them. May God bless all of you and your business to continue to be successful for many years to come. Thank you from the bottom of my heart Sincerely, Shauna

I have to say, I think I was too quick to judge. I picked up my boat yesterday and with the…read moreexception of one of the more major repairs, everything is in great shape now. I was also pleasantly surprised at the low cost. I will definitely be back.

From the owner: Boat Repair Trailer Repair…read moreBoat Accessories Consignment Boat Sales

I recently had the great fortune to chose Onslow Bay Marine Surveying, LLC to perform a…read morepre-purchase marine survey on a vessel we were considering purchasing in Wrightsville Beach, North Carolina. Mr Robinson was thorough, knowledgeable, and a great communicator. From the first day I contacted him he showed me great respect. He answered all my questions and addressed my concerns. He prepared a fantastic report clearly listing each problems that he found. He gave us great insight into every aspect of the vessel. He provided an incredible customer experience.

From the owner: Onslow Bay Marine Surveying can tailor its services based on what you need. Once you retain our…read moreservices, we work for YOU and only you. We are there to protect your interests. We conduct every type of survey: Pre-Purchase Survey Insurance Survey Appraisal Inspection Damage Inspection Warranty Survey I am also fully qualified to perform Draft Surveys, for Bulk Cargo, Break Bulk, and Bunker Surveys.

Walked in and said I needed a battery. Caroline was there to help. Not understanding everything…read moreshe was asking I called my friend who told me to come here. They talked and picked out the battery I needed. She took out the old and put in the new. She showed me the condition of my old battery and it was bulging on the side. Good thing I came in when I did. All the staff in the store today was very helpful and friendly. I am so happy that I went to this store. June 12, 2024

The staff last night were very friendly and eager to help me out. Really nice store. They have a…read moresurprisingly nice selection of car washing products.

JDM automotive has to be the best mechanic shop I have ever conducted business with Chris did an…read moreamazing job with my Subaru in the short amount of time that i left before I PCSed. Mr Larry also assisted me and my dad when it came to securing my subie on the trailer and loading it. These days it's hard to find honest and trustworthy mechanics. These guys are the honestly some of the best people and are very knowledgeable in their craft. Thank you JDM automotive we don't deserve people like you guys.

Awesome guys, good prices, very helpful and welcoming. Stopped in for parts from passing by and…read morethey had plenty to talk about. You can tell they actually enjoy their jobs and they aren't in just for money.

Randal and Crysta were amazing! So nice and helpful. I would recommend this outfit anytime!! In…read morefact, I want to work with them!! Lol Doreen B.

Short Version: There's a strong trend in the reviews for this vendor. Many people get their boats…read moreand have a good time. But Crystal coast Boat Charters has a problem with communication, and if anything at all goes wrong, you'll find yourself wondering what just happened and be left without a boat. We booked a boat for rental on Friday, May 28, for our family coming in to town for Memorial Day weekend. We had a couple calls with Krista over the next couple weeks, up until two days before the rental. During that call she told me the person who was bringing the boat (I think she said her husband, but not sure if I remember that right) had a broken phone, but that she promised to get me "some phone number so you could reach him." Not exactly confidence inspiring, but stuff happens, so I rolled with it. I went back to other reviews after the crash and burn and found this broken phone thing was a common issue that they still haven't fixed. The day of the rental came and I finally received a phone call about an hour before our rental time. The gentleman who called me was bewildering at best. Instead of clearly telling me what was broken and whether it could be fixed soon, I got a bizarre set of contradictions ranging from, "I have a guy in Swansboro hooking me up" (With what? A new boat? A part?), to "I'm trying to just delay an hour" and then ending with, "I'm shootin for the stars, man, I just dunno. I'm a nice guy, though, I'm an owner operator." It was difficult to get further details out of him. As we got closer to delivery time, I texted. No response. Then I called at the time he was supposed to deliver the boat. "Sorry man, I'm not 1000% sure it's going to happen today." I said "ok, if it isn't, then do you know anyone else that rents boats?" Instead of responding to the question, he said "Gimme a few minutes man, I'll call you back." When he called me back, he said, "We got it and we'll be at X launch point in 30 minutes." When I told him, "We ordered it for Y launch point," he replied, "Well that's news to me!" But we expected to meet him there in 30 minutes. 30 minutes later, I received a vague text message, "The hub is done sorry I will call you." I tried calling him and he stopped picking up the phone. Not knowing exactly what that text message meant, I texted Krista indicating what a stunning failure this had been and received a text full of excuses. Mechanical issues are out of people's hands. I get that. But communication is fully in the business's hands. Bottom line: this company is a slap dash operation who won't take responsibility for their failures, and will just stop talking to you when everything founders.

The worst business to customer experience I have ever had in my life. They were responsible for…read moreover 5 thousand dollars worth of damage to my boat and used a clause in the storage contract to deny any responsibility. Forced me to file an insurance claim on my own. After boat repairs of 2 months without notice they kicked me out. 4 years of a loyal customer who always paid my bills , bought all my gas there and recommended them to many people. They treated me at the end like a dog. Uncaring, disrespectful and mean. Do business with them at your own risk. They have another clause in their dry storage contract that says damage done either by the customer or Caspers will be the customer's responsibility. My mistake was I accidentally left my antenna up. To them this means leave the boat outside all night. Even though I never left my boat out. They left my boat out for 2 days slamming against the bulkhead until a line broke and then caused all the damage. A simple 10 second phone call would've verified I was not going back out. Very disappointed after I put up with filthy bathrooms, full garbage cans and dock boys who stopped even helping people. I am happy to be away from these greedy people who are a virtual monopoly on marinas in Swansboro

Very rude old lady.. while paying for gas she ask if that was our boat with the Trump flags , well…read moreyeah no one else was there then she said "I should go out there and burn it " .. wow what a way to treat your customers