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    Dudley Catherine M MD

    3.0 (2 reviews)

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    2 years ago

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    Bridgeview Clinical Services

    Bridgeview Clinical Services

    4.5(16 reviews)
    4.6 mi

    I started therapy with Alysaa at Brigeview for me and my daughter .All staff are wonderful and…read moreconsiderate.Alsaa had been doing a wonderful job. I am in a place where i am feeling great within a short period of time . She is a wonderful motivator ,a guide in experiencing your innerself analyzing and finding out different ways of coping up skills .I was recently diagnosed with PTSD and had been taking pills.My sleep was off routine.Now i can feel and see a new experience with Alysaa that motivates and encourage me to do a self research on lot coping up mechanism to be on routine and balance things to move forward as a person and family as a whole.Feel a lot of inner peace ,understanding,acceptance,let go off my past and unwanted thoughts,worries to gfade away and happiness to take over.We have satisfied and been greatful for all that they have done.Pray for all of them to be more and more successful in what they do to impact so many people's lives. Also Allen is my spouse's therapist and been a awesome person to work with.So much transformation on my spouse's perspective towards life and how to handle things with ease and confidence.Both Alysaa and Allen are a great life changers in our lives.So much gratitude for what they are doing .They will remain as a part of our extended family forever whereever we go or wherever we move on.Want to recommend Bridgeview for anyone i know off.Thanks for being there for us.

    I started seeing Amy at the suggestion of my psychiatrist in order to help with some sleeping…read moreissues through cognitive behavioral therapy. Honestly, I was extremely resistant - I didn't want to see a therapist, I didn't want to talk through issues, and I really didn't think CBT would help at all with my sleeping problems. I finally gave in, agreeing to "time box" the sessions to 10 weeks, just to give it a shot and see if it would help. After my first session with Amy, my wife and I both noticed improvements in my ability to fall asleep, my quality of sleep, and my overall mood and energy because of my sleep, within just a couple of days. Fast forward several months later, including multiple weeks of seeing Amy more than once a week. The 10 week "time box" is obviously well past, and I've begun to allow Amy and her expertise into more of my life and to help me deal with even more issues in my life, from being a better husband, father, employee, and just a better person in general. To be completely honest, I really wanted to not like seeing a therapist, and frankly, not like Amy. But now, I can't imagine my life without seeing Amy and having her help me through things, give me my homework, and help me to learn that I can work through mental hurdles with various strategies she's taught me. Amy has always been available - she's very prompt to return phone calls and even text messages when I have needed her, has been very flexible to work around my schedule, and genuinely cares about me and my family. If you're looking for a great therapist and someone who will care about you, get to know you, and take time for you, I highly recommend Amy. She's helped more than my sleep, she's changed my life and sticking with her past 10 weeks has been the best decision I've made in a long time.

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    Bridgeview Clinical Services
    Bridgeview Clinical Services
    Bridgeview Clinical Services

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    Family Counseling Service - Our Garage space houses a fully functioning kitchen to help teach adolescents life skills such as cooking.

    Family Counseling Service

    2.0(4 reviews)
    5.3 mi

    I will be leaving a more in depth review of my experience at this location soon. I have been a…read moreclient since 2018, and absolutely I do not recommend this therapy site, its current therapists or its leadership. Problems do not get resolved and instead leadership (Eric Ward) becomes condemning / defensive from what appears to be ego injury over feedback. I was stunned how he spoke down to me. Therapists tell you one thing and then tell someone else another thing, breaking trust. It's an unfortunate place. I was told I was not committed to their site despite being a long term client since 2018. There were errors on their end of going back and forth on whether or not I could do sessions over audio or not and when it got confusing; they just condemned and blamed me in a childlike manner. It was due to scheduling incompetence on behalf of FCS...the receptionists have given inconsistent information on whether or not I could do audio sessions. Because the receptionists went back and forth on what kind of session I could book, I was told I wasn't compliant. I also tried one therapist and didn't have a connection and was told I was not compliant over this - so be careful. You should be allowed to try a therapist without being shamed for deciding it's not a fit for you. However this got thrown back at me as "not being compliant with treatment" by a manager a few years younger than me who simply has a degree. However the lack of professionalism in these ways shocked me of the effectiveness of said degree. I am stunned to say, my session content also got thrown back in my face with him using it as a reason to belittle my concerns as I was told "I've read your medical records." I mean that is seriously scary to have someone gaslight your concerns away because they say they read your notes on session. And what in session would invalidate any of my valid concerns? Basically you do not want your personal data that's supposed to be HIPPA compliant thrown in your face by these people when you have feedback about staff giving inconsistent info to invalidate your concerns. How I was treated, it reminded me of a cult. Haven't they ever seen a Dr Ramani video on narcissism? For now I will leave you with the AI summary that popped up about reviews for this place; which I couldn't agree more: Reviews for Family Counseling Service are mixed, with some users praising the quality of certain therapists and others criticizing the overall experience, particularly citing concerns about inconsistent counselor quality and potential issues with management and staff treatment, according to information available on platforms like Yelp and Indeed. Negative aspects mentioned in reviews: * Inconsistent counselor experience: Some users report encountering inexperienced or less qualified counselors. * Management concerns: Several employee reviews on platforms like Indeed criticize the management culture at Family Counseling Service, alleging poor treatment of staff and inconsistent expectations. * Client experience complaints: Some users share negative experiences related to appointment scheduling, communication issues, and feeling disregarded by the staff.

    Avoid this place. While there were a couple of decent staff…read morehere, their office policies and how they deal with patients is unprofessional, and irresponsible. They dump patients quickly who don't fit their expectations. No response from management when calls were made to ask to discuss policies. Made us feel incredibly unimportant.

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    Family Counseling Service - Street-view of our building with a free public parking lot across the street! One block from the Aurora Public Library.

    Street-view of our building with a free public parking lot across the street! One block from the Aurora Public Library.

    Family Counseling Service
    Family Counseling Service

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    Values Based Psychiatry - Finding quality mental healthcare is challenging, we offer appointments within 1 week.

    Values Based Psychiatry

    4.0(4 reviews)
    12.4 mi

    My daughter has been with Sarah for over 5 years and she is hands down amazing! We have been…read morethrough anxiety to a life-changing crisis back to her being healthy and thriving happy everyday it's amazing how Sarah has been there hoarding my daughter the entire time and the hours that she has made herself available to assist is heartwarming! It is very rare to find someone in the medical profession that will go far beyond expectation For the Love of their patients. As a parent I can say she is definitely one of the Angels God placed in our life path. Worth every dime paid and so much more!

    I've been charged for the appointment that wasn't provided because first it was rescheduled, but i…read morealready paid, then I didn't hear massage, and she being late told me that I was late when no one called me, at the moment when I was available to talk. She has forgotten about an appointments for couple of times but at the moment when she didn't call me. I was massaging her telling that I need an appointment as I was out of medication because appointment was rescheduled, I also called her office twice. Later that day, I've been sent second invoice for the same appointment that didn't happen. Additionally, she left me without medication right before the weekend, so I can't find another provider for couple of next days. That's just super unprofessional knowing that I strangled with migraines and extremely busy with business. I just can't imagine how I'm going to feel until I get someone else. Last year I've asked her to do an evaluation for test, I've been waiting for 2 months. Reminded her numerous times, she did it almost at the last day. I thought I would miss the deadline. PAY AFTER THE APPOINTMENT, NOT BEFORE

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    Values Based Psychiatry - Sarah and Vanessa are dedicated to helping you. We offer HIPAA compliant text messaging in between your appointments.

    Sarah and Vanessa are dedicated to helping you. We offer HIPAA compliant text messaging in between your appointments.

    Values Based Psychiatry
    Values Based Psychiatry

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    Lekshmi Venugopal, MD

    Lekshmi Venugopal, MD

    3.5(2 reviews)
    12.0 mi

    As a patient of this doctor for over five years, I have always been treated with the utmost concern…read moreand respect by both the doctor and the office staff on every visit and phone call. Dr. Venugopal is a warm, caring doctor who has treated me for stress, anxiety, panic attacks, PTSD and clinical depression. She works closely with me to make sure my needs are addressed in terms I understand. She encourages questions and is very patient. She closely monitors my medication to ensure I am neither over or under medicated. She encourages my active participation in my treatment. I highly recommend her.

    Dr. Venugopal is a very good doctor who is very knowledgeable. I also think she is conservative…read morewith medication, which makes her a good doctor (in my opinion); however, her staff is HORRIBLE. I find her receptionist to be rude and lazy most of the time. She refuses to call in scripts and makes me call my pharmacy and make the pharmacist call in ALL requests to the doctor. I've never dealt with an office who won't give the doctor a script request. I find the receptionist lazy and very inefficient. Often, I have to keep calling the office and asking if the refill was called in. I've been told by the receptionist that she will NOT contact me when the script is called into the pharmacy, and I can just "keep calling your pharmacy until it gets there." HUH??!! When I tried to explain to the receptionist that this is a very inefficient way to know when I can pickup my daughter's meds, she replied, "it's the only way, because I don't know when or IF scripts are refilled." Then, "sleepy sounding receptionist" hangs up, and I spend the next 5+ hours trying to guess when to pickup my daughter's meds, and if they've even been called in at all. The receptionist also blames ME when she never returns my calls. When I finally get upset because I can't get the office to call me back, the receptionist says, "I left you a message. You must not have gotten it." This excuse worked the first and second times, but by the 3rd time, it's just annoying. Even when I explain that I don't have any missed calls from the office and NO messages, the receptionist than blames my phone and says "something must've happened." Huh??! No, nothing "happened" other than I can't seem to get returned calls from this office. Today, after waiting for 2 days for a return call, I was told "sorry, the doctor already left for the day, so you will need to wait another day before she can call in medicine for your daughter." So, tomorrow will be DAY THREE that we wait, when this should really take 5 minutes. It might be time to search for other options in St. Charles. As I mentioned, Dr. Venugopal is a great doctor, but if you want to see her, be prepared to fight with her receptionist to get refills, appointments or returned calls (and be prepared to be blamed too). I've had experience with other psychiatrists' offices with my daughter (in different places we've lived), and this office is definitely one of the worst to deal with (because of the staff).

    Dudley Catherine M MD - dermatology - Updated May 2026

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