What a wonderful group of people. They take such great care of you and really care. I have used…read moretheir service department several times and they do a great job and stand behind their work. I would highly recommend them to anyone.

Pay Attention To Your Warranty Coverages! Something they…read morewon't tell you up front that I will. Any vehicle that is priced UNDER $10,995 you will not be eligible for the 24mo/24,000mile warranty. You will only be eligible for 6mo/6,000mile warranty. FREE oil changes ONLY available IF you purchase an ADDITIONAL service contract for $20 extra a week. TOW TRUCK charges are your responsibility to pay upfront at time of the tow, and IGO will reimburse you up to $150 after you submit the receipt to them for reimbursement. Absolutely NO roadside service available anymore. And all repairs that are needed on the vehicle that are outside of the warranty coverage will be $100 deductible ONLY if you have the $20 extra p/week coverage. Without this extra coverage they will not help with financing those repairs any longer. Stay Vigilant. Stay Aware.

bought a truck from here drove it back home. Started the truck up to go to work and blew white…read morecloud of smoke out the back in. Called the dealership to either help to get it fixed or get my old truck back. His response was " i don't know how you drive and it is probably your(me) fault". Ended up selling the truck and went to ford and bought a new truck. Would highly recommend going elsewhere or getting your vehicle looked at before buying.

Aaron and Nick were fantastic. They represent the most professional and knowledgeable business of…read moreits kind in town. In addition, they were superbly kind and welcoming. Thank you, guys.

Great business good people extremely helpful in every single way! Ask for Matt for the best serviceread more

Great customer service! Guaranteed approval! I would highly recommend Motor Cars of Bowling Green…read moreto buy a vehicle from.

My husband and I recently traded in a vehicle on a used Toyota here. First off we were misled as to…read morethe value of the car we were purchasing. This was unfortunate and we should've caught it. So we were overcharged. In less than 24 hours we wanted to take this 'new' car back. They absolutely refused to do it and would not return my car that we traded in. Now in the two months that we've had this "new" car we have had nothing but problems dealing with these people. Part of our deal was to repair the liftgate which wasn't working properly and was very noisy on this 'new' vehicle. After waiting 5 weeks, and having taken the car back twice for repairs, they finally got all the parts in and fixed the liftgate. But while the vehicle was there they cracked the windshield and then refused to repair it. These are your typical awful car salesmen/people that you hear about but hope to never encounter! Everything from the sales people to the managers to the service people are horrible. One service technician was so rude and disrespectful that I requested to speak with the service manager two different times to no avail! I finally had enough and told the salesman and service that I would not speak with anyone there any further. I stated to have a service manager call my husband. After several days a service advisor called my husband back. But first I had to deal with a rude service person over the phone, who also left me an incredibly bizarre voicemail prior. The service manager would not do anything to take care of this and just said it was unfortunate and we had to go to our insurance company about it! We are both livid and considering taking them to Small Claims Court. We'll see... I would just stay away from this business. They certainly don't cater to locals like us and definitely are in it only for the sales money coming in and don't care whether you come back for service with them. I would steer clear of these people and this dealership. It's not worth all the risks in dealing with them.

My only complaint is the fact that when you get your car serviced, you have to sit in sofas/chairs,…read morethat drop you down to the floor and it's difficult for an old person to get up...I usually sit in the kiddy room b/c it's the only decent chair to be able to get up from, and the lounge chair is usually taken by some young guy who doesn't need to be using it....but they do...Toyota Service, it's time to start accomodating old people with joint problems.

Thank you Katie & Byrider Bowling Green for you and your teams great service and experience!…read more Highly recommend when making your purchase at Byrider to always get your services done by them.

If I could give only a half star I would. This place only cares about getting you into a vehicle…read moregetting you to sign the paperwork for your loan and getting your money after that they could care less. The engine went out in my vehicle due to a blown head gasket which was under warranty and they did change the engine but it took them over a month they had my car. Now here it is July 2026 and they have my car again I was promised to have it on a certain day and when I called to check up on it the service department just isn't in I don't know what happened but again I won't have my car on time. They never tell you the full reason or excuse and every time I call I get to run around or I just get blown off or dismissed. I cannot wait to have my car paid off so I don't have to deal with them anymore

DO NOT BUY FROM THIS PEOPLE. Most reviews on other websites are fake I'm sure made up by them. This…read moreis a REAL REVIEW. My boyfriend bought a car from these people exactly one year ago. It is completely undriveable as of today. A complete scam. Have had nothing but problems and the car has been in the shop more than we have driven it. Was not notified about any wrecks or previous accidents at all. One day we were driving and a part literally fell out of the car. Luckily we were only going about 35mph or we would have been seriously hurt. Ever since that day we havent driven the car because even when it's fixed It won't go above 35 and check engine light won't stop flashing. We've replaced almost Everything and only had it one year. DO NOT BUY A CAR FROM THIS PEOPLE!!!!

First, we are honest consumers and realize people make mistakes, so we are forgiving too. We had…read morered flags, but were desperate in getting our kid a car to help her out. As far as selling the car was right price, so if you are desperate then go ahead. They take otherwise total loss cars and rebuild them. They advertise on Craiglist and their own website. Their prices differ between these sites just be ware. When we asked about the price difference Omar (owner) stated that his sister may have done it wrong. When we visited the owner(Omar) and his brother(Ali) were nice, at some point had them at ease enough for them to even brag about how they had fought off law suites, which in hindsight, we were stupid to deal with them at this point. They use old parts from cars they have off their own lot and local lots. What you get is a rebuilt model that may or may not have original parts. None of the cars tires matched, which caused some vibrations at higher hwy speeds. The car lights went out within a week and so did the heater and AC blower. We bought a car, did about an additional $1K of work( we planned to need some work, all used cars usually need something) on it to be sure my kid was driving a car that won't break down in the middle of the road. found multiple issues that were not on the surface, but since we signed an " as is" sell, we felt we just go ahead and just fix it. The dealership never sent her the title, under Kentucky state law after 30 days it is a civil lawsuit for failure to transfer (it's well over 30 day)...the Owner never once apologized and was rude...his fix was to give another tag for another 30 days, which is actually illegal and will help with our now civil suit to prove they are a dishonest dealership. anyway, we read reviews, from people who obviously never really been to this dealership- this is an honest and fair review, just be cautious if you are desperate and expect the car to need a lot of additional work.

The experience was nice. Misty and Lindsey did a great job assisting me. The car itself has been…read moregoing okay. My brakes were loud the 2nd day I got the car, the driver door handle did pop off after 2 weeks of having the car and the check engine light came on 4 weeks after. The brakes aren't a big deal, the handle was fixable with glue... but I'm taking the car to get it's engine examined then I'll know if they really deserved these 4 stars. The customer service 5/5.... the car 3/5 (UPDATE: light went off by itself, car still driving smoothly. Score overall 4/5)

I bought my car thru the Glasgow branch and they told me in May 2026 I could trade my car in. Now…read morethat they shut down the Glasgow branch the prick in Bowling Green says no you can't trade your car in now. I've never missed a payment nor been late. This place is a rip off. You better beware. If I could give this place a negative star I would. Getting ready to take this overpriced car back to them and tell them to stick it. And lose 9000.00 but I can't stand liars.

My wife and I own a farm and needed a side by side. Our initial meeting was less than ideal. They…read morewere going through some employee changes and we happened to encounter a less than satisfactory employee. We decided to try again and was met with more qualified staff. They help us pick out what we needed and the price is, well, what it is these days. The paperwork process was unnecessary long but the end result was worth the wait.

Bought an amazing car an awesome price! Excellent customer service! I will recommend them to anyone…read morein the car shopping market! Brian and Shannon are great to work with!