5 star service! We couldn't have asked for a better experience. We worked with the amazing Miss…read moreDiamond. She is very approachable, thorough, efficient, promptly communicates and most importantly...she is honest. She answered any and all questions we could possibly think of (in a way that was easy for us to understand). We ended up with great coverage and at a great rate. Win Win! She has gained a new lifelong customer and I highly recommend her to everyone for any and all of your insurance needs. She definitely lives up to her name

Very Disappointed especially as I am already a client for my Homeowners Insurance as my former…read moreinsurer retired and I guess Kirstein purchased their book of clients. I was inquiring about car insurance as my renewal was about 5 weeks away. I spoke with Jessica as the owner wasn't available. Eventually she asked me to send her a copy of mine and my wife's drivers license which I did the next morning.......Four weeks later nothing. No return calls to my calls to her, no information at all and not a return call from the owner either......maybe they have just gotten to big!!! Jay Meitchik

Just filed a claim with Fidelity for a transmission issue I'm having with my Ford Ranger. So far…read morethe service has been great. Fidelity had no issue with taking my truck to the shop of my choice. The shop got back to me today with the diag. Needs a full rebuild. We will see how the claim goes and I will definitely update this review but so far so good. Fingers crossed they accept my claim as I have the coverage necessary. #fidelitywarrantyservices #topnotchtransmissions

I purchased a new 2019 Chevrolet Silverado with a represented lifetime powertrain warranty…read moreadministered by Fidelity Warranty Services. At approximately 40,404 miles, the engine experienced catastrophic internal failure following documented ticking and drivetrain vibration concerns. The authorized Chevrolet dealership performed teardown and issued an engine replacement estimate of $29,141.89. The vehicle remained inoperable while the claim was under review. During the process, multiple inspection reports referenced in communications were not provided. Requests for the executed service contract and related enrollment documentation were also made. The matter remained unresolved while the vehicle was out of service. This review reflects my documented experience with the claim process and communication timeline.

People whom I spoke with such as Sean and Max were very professional and courteous. I recommend…read morethem with confidence that any new client will be treated with respect and resolutions to their needs. this is an agency that will definitely protect your interest.

5! I have been a loyal customer of Deboo Insurance Agency…read more for over 20 years, and my experience has been nothing short of exceptional. Russ Deboo, the owner of the company, is an outstanding insurance agent whose leadership, professionalism, and integrity are reflected throughout the entire organization. He has built a team of highly trained, knowledgeable, and professional staff who consistently provide exceptional service. Over the years, they have handled my auto insurance, homeowners insurance, and flood insurance with great care, always ensuring my coverage is comprehensive and tailored to my needs. What truly sets them apart is their proactive approach--they are always on top of finding better rates, offering the best recommendations, and securing the most competitive coverage available. Their attention to detail, reliability, and genuine commitment to their clients are unmatched. I highly recommend Russ Deboo and his team to anyone seeking trustworthy, professional, and top-tier insurance services. They are absolutely amazing and a pleasure to work with year after year.

Easy to talk with and she really gets things going smoothly. She really made me understand all the…read morethings going on. I highly recommend her.

The service at this agency is outstanding. Any person who picks up the phone is able and willing to…read morehelp you. They are extremely knowledgeable about what they do. Such a pleasure doing business with them.

In September 2025, I received a disturbing letter from my insurance State Farm the Underwriting…read moreTeam that they were giving me 1 month to look for another Insurance Carrier as they were planning to drop us permanently on our auto Insurance that we had with them for many years. They explained that unfortunately my wife was involved in a terrible auto accident that almost killed her. Entering January 2025, we were heading home, and Vehicle # 2 ran through a red light at a speed of 90 miles per hour in a 45-mile zone, that destroyed my mini coop convertible. The car was destroyed, and air bags deployed were almost set off fire due to the impact. Prior to that in the year 2024, the month of February, a box truck went into my wifes lane and destroyed her left driver side on the mini coop she was driving. All 3 accidents were clearly not my wifes fault and State Farm who we had insurance with on all three accidents having my mini coop convertible, decided to drop us and said we were involved in too many accidents. Clearly it was not my wifes fault with these careless drivers that should not be driving on the road. It was soo disappointing trying to resolve this issue when State Farm knew and had Police reports, pictures, videos, cameras and I am certain they had their Investigation Team that it was not my wifes fault but still decided to drop us due to accidents that my wife did not cause. I also reached out to State Farm to explain to them that they had wrong information about her husband and tried to clear my wifes name on State Farm Policy. Atlantic Insurance Group is our Auto Insurance that opened there doors for my wife & I...Appreciate it...I highly recommend Emmanuel J. Acosta!!!! They had me as the husband involved in all three accidents in which that information, they had on the computer system was incorrect. By having this information wrong at their end, it did not allow me to shop around and go with Progressive or Gieco or Allstate due to State Farm not fixing this information on their computer system. In this letter that I received in the mail I had 60 days to resolve this issue and State Farm made it very difficult to clear up my wifes name and get rid of the wrong information they had about me. In trying to resolve this devasting issue because I needed insurance to go to work and try to survive in this rough economy, while struggling to find an affordable coverage for my Honda accord which was my auto vehicle because my wifes mini coop was destroyed due to the January 2025 accident, I spoke to a young man named Emmanuel J Acosta - 220 Agent / CSR representative where his office is located at 1750 N. University Drive, Suite 227 , Coral Springs, Florida. I explained the scenario I was facing with State Farm. He not only beat the quotes I received from other companies but also took the time to walk me through every detail of my policy. He was extremely patient and helped me understand the different coverage options, something my previous agent never did. The process was stress-free, and he treated me like a priority, not just a policy number. I highly recommend Emmanuel J. Acosta and this Agency for their outstanding service. What a difference a good independent agent makes! I have finally auto Insurance!!! It has been an excellent experience, and I'm very grateful for his expertise. He ensured I received top-notch coverage. Emmanuel made it his mission to get me the coverage I needed to be able to go to work. Again, none of the accidents mentioned above was my wifes fault and I am very, very, very disappointed on the way after 20 years of being with State Farm how they decided to drop my wife and I like a heartbeat. This was not a fair game. Thank you, Emmanuel, for all the extras that you did to make this happen at your end. All the paperwork was handled; he made the switch completely painless. Hes the best in understanding your needs. Tony E & Maria E

We have been using Atlantic Insurance Group for a few years now. They are fantastic! Manny is…read moregreat; he has helped my family find the best home insurance rates around. He works hard and communicates effectively and timely! This is important to us! He also found us a great policy! We will continue to use Atlantic Insurance! Thank you Manny and team!

I live close to this agency which was recommended by a neighbor…read more I received informative and friendly service that met my needs.

I just discovered early this morning that Allstate was not going to renew my condo insurance…read morepolicy. Of course, I starting searching online for another company and received a few quotes that were just outrageous. I found Chris McCafferty's agency and first asked via email if State Farm covers condos and received an answer almost immediately from NICK CERCONE. Nick and I emailed back a forth a few times but within 2 hours, I have a new affordable policy. Nick was very friendly, yet professional and very expeditious in his response time to me. I am very happy with the outcome of my inquiry which doesn't happen very often these days. Thank you, NICK!

Very pleased with the customer service at this auto insurance agency. They were clear/transparent…read moreabout my coverage options and what I qualified for. The process of calling in and enrolling with them was pleasant and I'm pleased with my current plan. Everyone is so friendly. It's always a pleasure talking to Ruth and Thierry the account manager.

Hands down, the absolute best insurance agents in Florida.. the Ellie Mills staff is the…read morefriendliest and most dedicated bunch of insurance professionals that you will find. They've always got your back.

I bought my life insurance with Nicoletta; she explained all the pros and cons to me and helped me…read morechoose the best solution for my needs. I am very satisfied and highly recommend her to everyone!

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