D's Pest Control was bought by Bug Out, a nation wide company. Ever since the acquisition the local Technicians cannot seem to make an agreed upon appointment. One Technician and I had planned on a Friday afternoon appointment between 1:00 - 3:00PM. He calls at 10:00 AM to tell me he is headed to my house. I said I can't make a 10:15 AM appointment. I am tied up in a meeting until til noon. That's why we agreed on a 1:00-3:00 PM appointment. Some other technician called me and said he could swing by around 3:30 or 4:00 PM. Later in the day than my work schedule allowed for but my boss let me go home for the appointment. Then for the next scheduled treatment the technician (a different one than before) called the day before the scheduled treatment. I thought she was going to confirm the appointment for the day. But no she wanted to push it to the next week. So we agreed on 3:30 the following Wednesday. I called her at 3:05 to confirm that she would be at our house in 25 minutes. She said yes. I get in my car to drive home from work and I receive a text that she can't make 3:30 that she can be there at 4:00 PM. I had a conference call scheduled for 4:00 PM so I could not make it at 4:00. She offered 4:30 the same day. I said my conference call will not be over by 4:30. We will have to reschedule. So now my next treatment is for 8/15 between 1:00 and 5:00 PM. An unbelievable window for a pest control treatment!!! Not to mention having a two week delay from the originally scheduled appointment!! This is getting ridiculous!! read more