Last Thursday, our living room ceiling fell in and water rained down on us, just like a commercial. The plumbing service I called recommended DRYMedic by saying, "They care. They care about what you're going through." I was going through a frozen panic, so I needed that care. The contact who answered the phone, Aaron, was so reassuring on the phone. He told me how long they'd be there and how late my family would be up, just through my words. He was accurate to within ten minutes. Tim, the lead rep on the project, talked with calm, reassuring confidence about everything that was happening and would be happening, even as they were sawing into my living room drywall. Trevor and Alexis on Tim's team were so friendly and sincere they felt like co-workers who had come to bail us out of a jam. Since then, Brandon, another awesome team member of Tim's, has come back most days to check on the machines, and he's always both competent at his job and also good company. Tim has come back multiple times to check on us as well. Even our original contact, Aaron, called yesterday to make sure we were happy. We were so pleased working with Tim and Brandon that today I hired Dominic and DRYMedic to do the restoration as well. My fiancée in particular, who has social anxiety, asked me to use DRYMedic instead of the other restoration company who quoted the job, because of the friendly way literally everyone in this company has. Yeah, it sucked to have our ceiling fall in. But Tim and Brandon and DRYMedic had our back. We're grateful to them. read more

On Christmas Eve we came home to water flooding our home. Immediately, we turned off the source of the leak and accessed the damage. Christmas presents soaked in their wrappings, rugs heavy with water, our wood floors already starting to twist. We had a waterfall effect on our stairs, water pouring into the basement through the ceiling and down the walls. My husband googled to find a restoration company, and I got to work sopping up the water I could. Despite the holiday, Drymedic had a team of men over within no time, including the owner. They quickly got to work extracting all the water they could by hand. The team spent hours that night taking measurements, setting up equipment, and trying to save our damaged things. We appreciated that these guys left their families to help us when we needed it most - staying with us until roughly 3am Christmas morning. The next step was removing drywall and molding as well as venting area to assist in the drying process. Every step of the way staff made sure to keep messes to a minimum cleaning as they worked. When all the water was removed and their part in the job was completed staff cleaned the floors again with a anti microbial cleaner. The staff followed the process of the job through to the end. Checking in with our concerns and making sure we were comfortable with the work being done in our home. We have recommended Drymedic to anyone who will listen! read more

After a bad roofing job by a subpar contractor left us high and not so dry on 3 floors of our house we were forced to call in remediation services on our own we immediately went into action with our homeowners insurance. They were honest, communicated everything to a "T", and we felt comfortable with them in the home even during a pandemic as all Covid steps were adhered to. We were so impressed we opted to Drymedic to do the rebuild too. Best advice I can give is let the process happen. Rest assured if Drymedic is on the job, even if they aren't scheduled to be at your home that day, they are working on getting your job completed as expeditiously as possible. Thank you Mike, Jerry, and everyone else who worked so hard to put us back together again. read more

On Saturday September, 26th we came home to a disaster. Our cold water supply line under the vanity in the master bathroom disconnected and flooded the bathroom, bedroom, walk-in closet, foyer, part of the family & dining room and the basement. I called Dry Medic and Superman, Shawn Harro, came to our rescue. He quickly became familiar with the job and was very attentive to our needs. He's very knowledgeable and quick thinking and he walked us through each step of the way, which was very helpful because we were lost. His crew was outstanding and they handled all the contents in our home like it was their own. We will always recommend him to everyone. Thank you Shawn Harro, sincerely, Joyce and Brian Piontkowski read more

We thought we had a mold issue and panicked, I searched and found Drymedic and Aaron Fogarasi. Thank God that we did as Aaron took his time and walked us thru the process to determine if we had an actual problem or not and then he gave us a recommendation for a roofing contractor and a mold testing contractor that would help us make that determination. we got lucky and their results showed that we did not have any issues. But trust me when I say that it does not get any better than Aaron and DryMedic to answer your questions, even though it did not result in them get any direct business from us. We will recommend them anytime and anywhere, that's how good they are. Marty Hannigan read more

Our rental in Ferndale had sewage back up from the rain a few weeks ago. After we had the plumber come to snake the drain we had Drymedic come to clean all the sewage. Our renter has children and two cats so it was important to have this done professionally. Simon came to the house for a quote, I got the quote the same day and the clean up happened the next day. Simon was prompt with everything, professional and great at explaining what needed to happen. Our renters were very happy and the basement looks clean and most importantly it's sanitized! I would highly recommend them since they were able to schedule and are extremely professional. read more

In the dead of winter one of 3 boilers in my building stopped working over the holidays. With no one in the building it wasn't long before the baseboards heating unit were frozen solid. I called my HVAC contractor & Aaron Fogarasi. Aarons knowledge and professionalism helped kept a bad situation from becoming worse. He walked me through the process step by step and sent a man right down to assist me. His knowledge of the insurance process was right on. I felt like I was talking to a friend. Put this guys number in your speed dial! Aaron gives professional service with a personal touch. He is simply the best. read more

We discovered a mold issue in our home and contacted Dry Medic. They were prompt, courteous & professional from the initial assessment through demolition and remediation. Shaun (the owner) took the time to speak with my insurance company and help them understand what needed to be done to fix the problem. He made sure proper containment was set up prior to beginning remediation and all of his staff were equally thorough and efficient. They performed before and after testing to ensure the mold was gone. I would HIGHLY recommend this company to anyone facing a mild issue in their home. read more

Felt like I was family. They are very professional and respectful. I couldn't be happier. They boxed up all of my kitchen items in my cupboards and stored them until I was ready to have them back. Their packing is faminomial! They put down protection on my floor's while they brought the boxes back into my home. They will unpack and help you put your items back into the cupboards if you like. I only choose not to since I plan on rearranging and Eliminating things as I go. They contacted my insurance company for payments. One less thing I didn't have to worry about. A#1 Company!! read more

First of all, Michael Hesano is the man! He and his crew from Drymedics worked tirelessly to return my basement back to normal. Pause...10x's better than what it was. My "new" normal. We started this journey in January and finished in the midst of the pandemic in March. Every aspect of the restoration was professional, and done with care. No request was too great as I came up with ideas along with way and they made them happen. If you have damage to the interior part of your home and you want it to be better than it was before, call DryMedics. They are the truth! read more

Aaron Fogarasi at Dry Medic knows his stuff. Our house had a history of water in the basement. After he dried it out, he suggested we have it tested for mold. It turned out we had dangerously high levels of mold. Since he's not the guy who does the actual repairs he didn't have a lot to gain here from his recommendations. We had the repairs done and he rechecked the mold levels. All is well. Now he didn't make a lot of money on us but he sure did earn a lot of good will! Thanks Aaron, for putting the interest of your customers first! read more

Our basement flooded and Dry Medic provided excellent service - very prompt, knowledgable and helped us immensely with a basement flood restoration. I called late in the evening and they came out first thing the next morning, provided an estimate and got to work. Shawn, Timothy and the team were very easy to work with, clear on the process they were taking, and completed the job on-time. Along the way they documented everything with photographs and sent a detailed invoice. I would highly recommend Dry Medic for any job of this type. read more

The packing and moving services provided by DRYmedic Restoration Services was thorough and packed well for us. We preferred having our basement items to be stored on-site. But they do have warehouses available, if needed. We are very grateful for the services provided to us by this company and their hardworking staff! Good working with Lauren and Neva. Their outstanding Leadership skills is evident. Highly recommend DRYmedic Restoration Services. read more

Amazing restoration company to work with. Had a flood in my business back in August 2020 they handled the restoration they did such a great job that I currently had another flood issue in my business and I rehired them to do the restoration. DRYMedic is very Friendly, Caring, Professional, and extremely Knowledgeable with what they do, I would hire them again just hopefully no time soon, lol THANK YOU! read more

Dry Medic took our basement flood from disaster to beautiful. From start to finish Dominic, Christina, Brett, Kyle & Lyo, and Moe we're amazing. They along with many others at Dry Medic cleared everything out, stored it, tore out damage the restored to new, returned everything to it's place. I hope I don't need them again, but if another emergency comes up in our home, they will get the call! read more

Our entire house flooded. DRYmedic showed up and handled everything. They packed up all our belongings and once the house was fixed they brought everything back. Each item was individually wrapped before going into storage. I called them 10 months later with an issue and the took care of it immediately. I would highly recommend DRYmedic to everyone. If I could give 10 stars I would. read more

Highly satisfied with all the service. we had a master bathroom flood and left us a big damage and drymedic took care of our stuff.. Lauren and her crew did an awesome job packing, restoring, and bringing back our stuff in out house. Christina Patt did our list and inventory for everything she is very helpful and always there to answer any question we have. Thank you so much drymedic! read more

My experience with Vinnie and Dry Medic restoration was great. Vinnie was very helpful, friendly, informative, honest, and he kept it real with us. I really appreciate how Vinnie laid out the steps that would help us moving forward and helping us out. Vinnie did a great job and I would 100% recommended Vinnie and Dry Medic Restorations services going forward to anyone who needs help. read more

Aaron Fogarasia and his team responded within an hour after receiving our call for help after a flood in our shop and office. They were prompt, thorough and had the water removed within the hour. Our place was dried out of any lingering moisture during the next day. Great job and I highly recommend his team at DryMedic. This helped us get our operation up and running in hours. read more