I used to be a frequent guest of the Santana Row DryBar--when it closed, I switched to Los Gatos. Always a great blowout! I have naturally curly hair; and when I don't have the time (or will) to do my own hair--I hit up DryBar! Great staff, good location, easy parking. Then I go down the street for lunch at the new Whole Foods! read more

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I have been here twice now. First time great, second time not so much. It's like anywhere, depends on the stylist you work with. Not all stylists know how work with different types of hair. Sure if you have long, thick hair your blowout will almost always look incredible. I have a fine wavy hair, that is currently cut into a bob. My hair easily gets volume but it takes different steps than if you are work on other type of hair. Unfortunately, the second stylist I had didn't know how to work with it. I asked for bouncy blowout. she gave me a blow dry and tried to out curls in at the end- no rollers for extra volume. I was disappointed especially since the stylist before gave me exactly what I wanted. The salon is easy to get to. Their lots of parking but it can get pretty full depending on the time of day. read more

I was very excited to come here and get my first blowout for a wedding I was going to. I asked my lady if she could give me big bouncy curls, watched videos of what to ask for, even paid the 15$ extra for the pins so I could make sure they would stay nice and upright for the wedding time. Total cost was around 90$ and I was in the chair for much longer than I was originally told but that was fine. Really upsetting I left with the pins in/left them in for 4 hours which the ladies told me was okay to do. Got the my destination and took out the pins. My hair was flat and frizzy. Really upsetting to pay the extra and not even have a bounce to my hair. I could've just straightened my hair at home if I wanted that. Now it's been 3 weeks to which I called and was told I'd get a call back in 5 mins or so when the manger was in. (I didn't) so I called back the next day and was told I had to wait for a manger to call me back, I've never received a phone call. What's really annoying is both times I called the receptionist thought she put me on hold and didn't so I sat at the phone and I listened to her talk to whoever she was about my situation both annoyed with me I guess? But talking negative about a customer in front of me was crazy. I've never asked for a refund for service but being $90 and my hair was completely straight and I have pictures with time stamps because I was so excited for the appointment and I was keeping everyone I knew up-to-date on the progress and the way I was treated and ignored left me super bummed. Sucks this had to be my first time getting a blow out and here I would not recommend. read more

Drybar Los Gatos - Right after taking out my curls - Blow Dry/Out Services Near Me - Los Gatos, California

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I've been to Drybar twice now, and I want to start by saying the ladies at the front desk are always amazing, welcoming, and helpful! My first experience was with Ashish, and he was absolutely amazing. He was very knowledgeable and educational throughout the entire appointment, explained what he was doing with my hair, and made me feel completely comfortable. I have thick, curly/textured hair, and he handled it with so much care. I left extremely happy with my experience and my hair. For my second visit, I actually called ahead to make sure I would be booked with someone who was comfortable and experienced with thick, curly hair. It was a last-minute appointment, so unfortunately I wasn't able to get in with Ashish and was originally assigned to Rosa. Unfortunately, my experience with Rosa was very different. She did not have any customer service or personable personality. Once we got to the back to wash my hair, she said, "They gave me textured hair clients all day today," which completely took me aback. Especially because I had specifically called ahead to make sure whoever I was booked with was comfortable working with thick, curly/textured hair. The wash itself was also very poor. It was rushed & the water went from cold to really hot, and she never once asked me if the temperature was okay or checked in with me during the wash. Thankfully, I was switched over to Sabrina, and she completely turned my experience around! She was so kind and attentive, offered to get me anything I needed, and was extremely gentle and patient with my hair. I really appreciated the care she took and how comfortable she made me feel after the way my appointment started. I think your experience really depends on who you see. Ashish and Sabrina were amazing, and I really appreciate Sabrina for turning my second visit around. To the front desk ladies thank you for always being so kind and helpful! read more

Love this place really good stylist, always a good experience when is come to that. Vibe is wonderful and they have great hours. The only place I will give them a star less is sometimes you end up waiting atleast 30 mins from the appointment time which sucks coz I don't have that much time to wait that's why I do appointment read more

Way overdo for a review. I personally dread styling my own hair and lack both the skills and the patience to do it myself so when I found a place that will wash, blow dry and style it I made my first appointment and have been coming here for over a year. About halfway through I realized I've been coming often enough that the monthly membership would make sense for me. Slightly discounted from the regular price. I've had multiple stylist and all good experiences but some I liked more than others- Phoebe, Gabby, Scar, and Iannkel are my favorites. I show them inspo pics of what I want and they work their magic. I love the products they use in my hair - it always smells so good when I'm done. It's that dry bar signature scent. I will say I've been to other dry bars like in Palo Alto and SoCal that didn't do a great job but I've had great experiences at the LG location. Just find a stylist or two you really like and stick with them. read more

My hair almost always turns out exactly how I want, which is why I keep coming back. However, I've learned to plan on my appointment starting 15-20 minutes late almost every time. I'm sure some of that is due to clients arriving late, but it can still be frustrating when you're trying to plan the rest of your day. read more

I had a great experience at drybar. I came on a Friday afternoon and was more than happy with how my hair came out. The hair cleaning felt great and left my hair light and clean. My stylist was kind and worked with my needs. I have pretty straight hair and I got the cosmo for some curls. After styling and product, I left with tighter curls so that they could fall throughout the day with my straight hair (aka no loosening). This was perfect and my curls ended up lasting throughout the night, dancing and all! I would definitely come back next time I have an event! Note: The closest parking lot was kind of packed so I'd suggest parking in a nearby lot and accounting for that. Establishment was bright and clean! read more

Drybar Los Gatos - Memberships - Blow Dry/Out Services Near Me - Los Gatos, California

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Loved my uptini service with Amber! I was in town for a wedding and booked an updo. As a new DryBar customer, I had no inspiration photos but Amber quickly helped me figure out a style to match my glam look. She styled my hair so beautifully in an hour. I truly believed I didn't have enough hair for an updo as I was previously told by another stylist that I would need extensions so I was open to other hair styles/services. However Amber made my wishes come true!!! My hair looked so voluminous and curly. I received so many compliments at the ceremony and most importantly, my hair stayed secured all night and never fell flat! Thank you again Amber, she did an amazing job! read more

Drybar Los Gatos - Blow Dry/Out Services Near Me - Los Gatos, California

Worst blowout I've ever received To start, it took 90 minutes total, which was much longer than anticipated. I came in a group (and reserved it as such) but we were all seated across the room from each other. When washing my hair, the water was freezing and my hair somehow got caught in the drain (never had that happen before) so my hair was pulled at for 10-ish minutes. Asked for the cosmo-tai style and I really dont know what to call what I received. Half of my bangs are straight and the other half curly? None of it is blown out, just curled, which I could have done at home. My family literally said it looks like I have hat head . Also all the nice DryBar serums come at an extra cost, so no reason to come here. Wouldn't wish on my worst enemy. read more

Drybar Los Gatos - Confused hairstyle - Blow Dry/Out Services Near Me - Los Gatos, California

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I had been inspired by a friend who got a blowout done in LA to try doing one for myself for the experience. For a weekend where I was spending it outside, I booked my appointment online and noted that it was my first time in the comments! My experience from coming in, to the blowout itself, to checking out was very smooth and the staff were very helpful. I came on a Friday around 6 PM and my hairstylist Emily was so sweet. She walked me through the process of choosing a style that I wanted. After I made my decision, she washed my hair thoroughly and then continued on to the blowout! I'm a big fan. We chatted for a bit about work and how some regulars come on a weekly basis to do blowouts at Drybar. I typically don't give my own hair styling that much thought, but I can see how looking good helps people feel good about themselves. The curls held very well, I preferred the loose look that they retained around the second or third day after the blowout. I washed my hair at home with clarifying detox shampoo to get rid of the product on the fourth day. I have Asian hair that gets oily really quickly, so other hair types may be able to withstand the test of time better than mine. read more

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First timer at any sort of hair styling place that I wasn't getting my hair cut at. I've heard of DryBar but never actually gave it a shot until now. I have engagement photos and cannot do my hair to save my life. Came in for a "trial" two weeks prior with Ashley, and boy did she deliver today! I am so excited to come back and get my hair done before my photos. She did a phenomenal job. It's exactly how I expected it to look! 10/10 recommend seeing Ashley for a blowout! read more

I'm really disappointed with this location. I had booked two 4:30pm appointments to take my elderly mother-in-law to Drybar for her birthday. Unfortunately, we got stuck in traffic, so I called ahead to see if we could push the appointment back by about 15 minutes. The person I spoke to on the phone was rude and immediately shut it down, repeatedly citing their 15-minute grace period. I explained the situation and still tried my best to make it there within that window. We arrived at 4:44 into the parking lot and ran into the building at 4:46pm, I was parking and helping my elderly mother-in-law out of the car--I wasn't going to rush off and leave her behind just to check in a minute earlier. When we got to the front desk, they refused to accommodate us. The receptionist said she would "go ask the manager," but the time spent doing that could've been used to actually start our services. There was zero flexibility, zero empathy, and no effort to make a birthday visit feel special. We ended up leaving without getting our hair done. For a service-based business, especially one centered around pampering and customer experience, this was incredibly disappointing. read more

I absolutely love visiting Drybar in Los Gatos! I used to have the Single Barfly membership, but I switched to the Double because I go twice a month, and it saves me money while offering extra perks. For example, last week, I got a scalp massage included with my wash. During their 2-year anniversary celebration, they handed out adorable goodie bags with dry shampoo inside, which worked so well (I wish they sold larger cans!). The staff is always welcoming--from the friendly greeting when I arrive to the consistent pleasantries at checkout. I've never had a stylist I didn't like; they always listen to what I want, and I get to relax and enjoy whatever movie is playing (such a fun perk). I also appreciate their 7 a.m. opening time, which makes it easy to schedule an early appointment. While it's definitely a splurge, treating myself to this little bit of self-care twice a month feels totally worth it! read more

Drybar Los Gatos - Goodie bag from anniversary - Blow Dry/Out Services Near Me - Los Gatos, California

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Sometimes you just can't wash your hair. When that happens, thankfully, there's Drybar. Each time I've gone in, I've left with clean, nicely-styled hair. It's a great opportunity to try out new styles and it's relaxing experience. You may wait a little bit for your appointment, but it is worthwhile. They're making sure your hair is finished and not rushing. read more

I have to add to my review. I just left the salon and Jacqueline (i hope i spelled her name correctly m) was amazing! I haven't had a stylist be so cautious of my piercings (i have five on each ear) she was so gentle to make sure none of them got snagged!! I would love to come back and see her for another blowout! (: I also need to give a big shoutout to the front desk, unfortunately i didn't catch her name but she made the check in/out so seamless. I had a few questions and she was able to answer them very quickly! read more

The Drybar Los Gatos is absolutely amazing. They never disappoint you. Everyone is great. I'm a member and look forward to my visits. Everyone is so friendly from the front desk to the licensed stylists. read more

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This place gets busy quick! We had a scheduled appointment and ended up waiting 15-20 minutes, regardless. Thankfully timing ended up working out, so we weren't late for our family photo shoot. The stylist was super friendly and kind --- I forgot her name - argh, but she had only been working there for a couple of months and is from Mendocino. She was great with me and my daughter! Made sure we were happy with our styles and made friendly conversation. I've had another stylist before that wasn't my favorite, so glad that this stylist worked out! Love the vibe of this place - balloons in the corner and Never Been Kissed playing on the screen. Prices are reasonable compared to other places and I like that they have dry styling, so you don't have to do the whole hair washing ordeal if you don't have the time. It ended up being an elevated version of what I can do at home, but gave me peace of mind before something like a photo shoot! Would be back before a special event! read more

Drybar Los Gatos - Stylist was great with kids! (Mine is 5 as a reference). Post-styling happy selfie! - Blow Dry/Out Services Near Me - Los Gatos, California

FOR THE CURLY GIRLS - I am writing this review solely in praise of Ashish. Hands down THE BEST stylist at this Dry Bar location. I've had experiences with 3-4 other stylists here and the experience doesn't compare to that of Ashish. I have very curly afro-textured hair. I have always been extremely cautious and concerned with whom does my hair. Ashish not only knows how to do my hair, but he's an amazing and kino human being as well. I will only ever have him touch my hair. He is able to give me a silk press quality blowout in 1 hour. From the wash bowl to finish, it's literally barely over an hour. I've been getting my hair done with him over a year now and my curl pattern is just as perfect as the day I first visited. He doesn't use excessive heat or do too many passes with the flat iron so I never have any damage. He's very knowledgeable and gives great advice. He always remembers what we speak about so each appointment feels like a relaxing visit with a friend. If you have curly hair and are nervous about visiting Dry Bar - you're in good hands as long as you request Ashish. read more

Drybar Los Gatos - Blow Dry/Out Services Near Me - Los Gatos, California

I went to Dry Bar for my first time before I left for a vacation. The gal come out and got me - didn't not acknowledge me, did not smile, and asked 3 questions....that was it! She could not have been bothered. Awful customer service!! read more

Today is my birthday and I decided to get a blowout here because not many of the dry bar locations have good reviews and I got my blowout done by Lilly and she did an OK job. I showed her what I wanted and I still left with frizzy and not bouncy curly hair that I wanted I appreciate the effort read more

Drybar Los Gatos - Super messy and frizzy. - Blow Dry/Out Services Near Me - Los Gatos, California

Amber wash and style my bair beautifully. My hair felt so soft and bouncy. I was taken care promply in less then 1 hour.

I love this place. I am absolutely hooked. I have tried many stylist. All are very good and well trained. I highly recommend this place.

Went to have a blowout for the first time today! I had Tori do my blowout and she was so kind and friendly. She listened to what I wanted and made some small adjustments to make my hair look exactly how I wanted. My hair is naturally super frizzy and wavy so I love how it turned out. It even looked nice the next day. Would definitely come back! read more

Drybar Los Gatos - Blowout with Tori! - Blow Dry/Out Services Near Me - Los Gatos, California

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Overall I had a good experience at this location. It was also my first time getting a blowout so I didn't really know what to expect but my stylist Gaby was helpful and listened to what I wanted. Also the products they use smell amazing! Although like the other reviews say about the shops difficulty with being on time are correct. I waited about 20 minutes past my time before being called. read more

Happy customer :-) I made an appointment for an up-tini. We had a great Gatsby event that night. When I arrived the woman who was assigned to do my hair didn't know how to do an updo. I planned to leave and do my hair myself. Instead Gabi, the manager, stepped up. She may be the manager but she knows her craft - hair ! I was able to show her a few pictures and my headband with a bun roll. I wanted a low bun with loosened braids, and she executed it perfectly. I felt so pretty and perfectly vintage. It made my day! Thank you, Gabi, for your professional and skilled care. You are awesome ! read more

I must say I am so impressed by this establishment. Professional, luxury and incredible. Everyone is SO GOOD, I've never been in a dry bar where everyone is beyond amazing. Beautiful work and my hair looks and feels amazing. The Vibe is so on point. This is a place I will forever support. Thank you for the services ladies and lovely gentlemen. read more

It's been a while (decade?) since I last had my hair done at DryBar and glad I came back. Service is friendly and timely. I was able to change my appointment from 11 to 1pm as cancellations came in. It was crowded when I arrived, but everything looked to move fluidly. Jaqueline was my stylist and she is knowledgeable, patient and friendly. She did a great scalp massage and was quick and efficient on the blow dry and style. She takes her time and used two different barrels (I did the combo mai tai and cosmo) and checked in on hair products, which I appreciated. I'm so happy with the outcome. Jaqueline is fabulous! read more

I had a special event coming up and wanted hollywood style curls. I made my first appointment as a trial to see if the style could be achieved. Once I got shampooed and conditioned I slowly started to realize stylist1 was unsure of how to achieve the look. Instead she gave me regular loose curls and asked another stylist2 for help with the rest. She then advised me to request stylist2 for the day of my event. Side note, my hair was completely flat by the end of the day and nothing held up. Upon checking out I made my next appointment with stylist2. On the day of the event I arrived and asked to confirm that I was paired with stylist2. The girl at the front desk, who was the same girl that made the appointment weeks prior, told me that I didn't request anyone... Then I reminded her and I was told that stylist2 went home for the day. Luckily I got paired with another stylist, Paulette, who was able to achieve the style I wanted as well as pin up my hair to preserve it. My hair looked great throughout the night. Overall mixed feelings about this place. They're booking system is unorganized and the girl at the front seems to regularly make mistakes, with my booking, as well as not correctly charging me and asking me to come back in. They also do not send out any sort of text or email reminder for your booking. For my trial I heard stylists bad mouthing the client they were just helping to their new clients. There's a sense of mean girl energy in here with nobody to greet you upon entering or acknowledging you standing there. On the other hand it is affordable compared to other styling places and they have good products. read more

Drybar Los Gatos - 2024 add-on menu - Blow Dry/Out Services Near Me - Los Gatos, California

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I may not have any hair but I can identify a great blowout bay when I see one. Especially when it's a princess birthday party that totally blows my goddaughter's expectations away. She really loved her hair and had the best time with all her friends. This was basically a recreation of the Bibbity Boppity Boop princess treatment thing at Disneyland. read more

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I got to my booked appointment at 5pm and they told me they over booked. I waited 40 minutes for my appointment and canceled. So unprofessional - waste of my time. Never again. read more

Great stylists. Great staff! V at the front desk is upbeat, helpful and professional. Highly recommend this business

Clean, timely, friendly, and efficient. Well priced and know I will always love the look after my blowout. They always have great movies playing on the TV with subtitles on (because of the loud blow dryers!) and it helps the time go by in a breeze! read more

I had a fantastic person blowout my hair and give me exactly what I wanted. She is great. Saw her several times. We kind of started chatting a bit too much though-- I mean I enjoyed it :) Then the last time I went, I had another stylist who did not give me my desired look at all. When he showed me the results, I told him it was not what I wanted, and he spent a few more minutes trying to get it to look closer but he failed. For an example, I wanted one of the styles that has waves and modern straight ends and I wanted the waves to be dramatic. But he gave me curly ends and very flat mild waves. Why this complete disregard for my desire? Before my appointment, I had explained what I wanted to the front desk admin so she could help me explain it to the stylist since I don't know the jargon. After my appointment I showed her my hair and asked, does it look like what I wanted? Her face had the answer but she didn't admit that it was a complete flop. I guess she assumed I was happy and didn't want to rain on my parade. I didn't have time to complain and see if someone else could fix my hair. I also ordered an add-on that was supposed to make my hair smooth and shiny, but my hair turned out much drier and frizzier than it is even when I do my own hair. read more

This is going to be my new regular spot! The location has plenty of parking, so it's easy to get in and out, as opposed to the Santana Row location. The staff is excellent and they all work hard. Special shoutout to Crystal who was able to take me a half-hour early. I was going to a holiday party the next day and needed these curls to last. She made it happen and I got a good 3 days out of this blowout! I'll be back again next week! read more

I love Drybar. Anytime I need my hair blown dry and want to make sure it looks beautiful this is the place I go to. I love their online booking and also the different styles options. Iannkel did an amazing job: my hair can be a bit challenging (volumous) but she worked quickly and in the end my hair looked great. Thank you, Iannkel! read more

Trusted DryBar twice for wedding occasions in the last month and both times I was disappointed. The first time I had an updo which came out great but was falling out by mid day. I had to take it completely apart because it wouldn't hold. The second occasion, I came as a bridesmaid party and realized multiple stylists are not experienced creating the styles in their style book. Two told us they didn't know how to do what we were asking for, yet proceeded to "try their best". When we expressed our dissatisfaction, the stylist told my friend it was because she "didn't have a lot of hair". The same stylist washing my hair also burned me and I had to tell him it hurt when he was tugging my hair. Overall, we were very unsatisfied. Trianna was the only person who had the experience to create what I was looking for and was very professional. She took over my styling after another stylist said they didn't know how to create my style. She's the only reason I'm giving DryBar any stars. read more

The booking process was super easy and convenient online! My stylist was amazing -- they walked me through everything and made me feel completely comfortable. I'll definitely be coming back! read more

Loved my experience at this new beautiful LG location. I felt warmly welcomed and taken care of from the moment I walked in, which is important to me for a midday pampering appointment. :) The space was so clean and decorated in such a fun way with the signature yellow Drybar decor. All of the stylists were right on time and very friendly to the clients coming in. My stylist was super nice and explained all of the offerings and products that could help my specific kind of hair along the way. It was very relaxing to have my hair washed and dried. She made sure to check the temperature of the water and that I was comfortable throughout the appointment. I loved the end result and that my stylist said it should last up to 5 days ! :) I am really glad this location has opened. The soft launch seemed successful and that they have a great team and owner in place to bring lots of happy customers. read more

Drybar Los Gatos - Hair goals ;) - Blow Dry/Out Services Near Me - Los Gatos, California

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I would like to retract my previous review. After my initial experience, which was disappointing, I was contacted by Gabi, the manager. I explained to her that I was not looking for a free blowout or any type of compensation. What I really wanted was simply to be heard and to feel comfortable returning as a customer. I believe people and businesses deserve second chances. Because I had never had a negative experience at Drybar before, I decided to give them another try. I'm very glad I did. My most recent visit was completely different. The hairstylist I had took her time, was very knowledgeable, and talked me through the best options for my hair texture and the extensions I have. She handled my hair with care and made sure I was comfortable throughout the appointment. I left extremely happy with the results. My hair held beautifully and the overall experience reminded me why I have enjoyed coming to Drybar in the past. I appreciate that Gabi took the time to follow up with me, and because of that and the excellent service I received during my return visit, I will continue to visit Drybar. read more