Terrible customer service! He wouldn't even talk to you or explain anything!! So Angry!…read moreThe tall Asian looking man always gives me a hard time and just kind sneers or smirks and pushes my dresses back at at me when I ask if they can do a hem. He actually did this with a practically brand new pair of jeans just gesturing with his hands that no they woulnt do it.. When I asked to speak with a manger he just mumbled something about being in charge just waited for me to leave. I didn't do anything wrong, I smiled really sweetly and asked him how his day was, I was super polite both times. I just left.. feeling like I wasnt good enough or my clothes I brought in there were rags or filthy... I dunno... the way he didn't even want to bother with me, it was super hurtful and rude and he is not getting anymore chances! The way he shoved my items back at me in an aggressive manner really hurt my feelings. The second chance I gave was a bad mistake..

Sterling Cleaners has honestly been our family's go-to spot for when we need clothing dry cleaned…read moreor any alterations made. They are located in a little plaza on the corner of Sterling and Highland, just behind a Goodyear Auto Repair shop and next to the Regency 6 theater. It's not in the best neighborhood in SB, but then again what is? They are a small, family owned business that has literally been around for decades and their commitment to service easily shows why they've been around so long! We discovered them kind of by accident. After a local dry cleaner shop sold my wife's clothes because she was late in picking them up (!!!), she had been on the looking for a good shop in the area. The problem we were having at a couple of the local McCleaners shops is they could never give accurate quotes for how much their seamstresses would charge for basic clothing alterations and repairs...even though that person has been working with them for years!! You never knew how much it was going to be until your clothes were ready! This seemed sketchy to say the least. So a couple years ago when we were at the movie theater, wifey spied Sterling Cleaners and decided to give them a try with some items she needed cleaned and hemmed. So glad she did! The employees here are always super helpful and friendly, and the prices are more than fair. They also give accurate estimates on when the work is completed. And surprise!! They tell you how much most alterations and clothing repairs will be so you can make a decision ahead of time! Imagine that! We have been nothing but satisfied with Sterling Cleaners and highly recommend them if you life or work in the area. It's a great opportunity to support a great local business!

I found this place in 2017 when I needed a dress pressed last minute. My husband was just getting…read morepromoted and I was also moving up at work and we both needed dry cleaning regularly so we loved the convenience of the location and the fact that everything was so quick. A few years later, I had a suit that I purchased and I adored it but I was very much too short. That's when Rosa came into play for us. She had me put my pants on so that she could fit them to my body properly and I fussed about it because I didn't feel comfortable changing due to my being overweight at the time but Rosa reassured me that she would need me to do this in order to do it the right way. So I did as she asked and two days later I had an absolutely gorgeous pants suit that fit me perfectly! And for so cheap! In 2019, I brought Rosa my wedding gown. I had paid $2,000 for this dress on sale and I was not about to let anyone but Rosa touch it! It had to be taken in, shortened, I wanted to add lace and I felt like I needed some sort of straps because I am slightly more than heavy chested. Rosa and I met multiple times and discussed how I wanted it to look and what I needed to purchase and she made my vision come to life! She also takes care of all of my husband's alterations. He likes his suits a particular fit and no one has made a pair of slacks cut that way until recently. He also has a long torso and a short inseam so finding slacks is a challenge to begin with. She always gives him exactly what he's looking for. Most recently, I ordered a dress that I needed for a Christmas party months in advance so that I would not have to worry last minute. Well I ordered a size xl and by the time November was here, I was a size medium. I brought it to Rosa and she told me that because it was a wrap dress I did not necessarily need to take it in. But she had me try it on, took two inches off of the waist on each side and then it was perfect! We have been through multiple owners at the cleaners and yet Rosa is still working here. We will stay here as long as she is here. You can find a good dry cleaning company anywhere. A good seamstress is rare these days. Especially one like Rosa!

Rosa is amazing!!! She goes out of her way with the cleaning but also tailors and repairs anything…read moreyou need beautifully

Been going here for years! Never disappointed!…read moreGreat service and tailor Great customer service always greeted with a smile. Highly recommend this business

Great service, prices are reasonable. Had a few spots and they took them right out the jeans…read morepressed and creased! Definitely will be coming back here.

I had some things cleaned and altered here. The timing was quick and the people were nice. I like…read morethat it's close to my business and i can pop in easily. I had some pants that were BEYOND repair, fixed. Excellent job btw. As well as a zipper on a jumpsuit fixed and the pant legs hemmed and cleaning. also got a shirt cleaned too. Reasonable for the price and the job asked. I paid $75 for everything. Definitely using them from here on out. I also like that it's family owned. Community business and all that jazz

Not only do they do good work on dry cleaning, their seamstress does excellent work…read more I've had several Levi pants altered at the waist and her job was perfect. Also I have had a dress shirt altered and when she was done the shirt fit great. I believe the seamstress work is exceptional. The quality and value are there. The customer always comes first.

The best cleaners around. It is under new management. The new owner definitely cares more about…read morebuilding relationships with his customers and he has made improvements to the place. It used to be so dirty, he definitely made some remodels and cleaning. It is affordable and did a job well done dry cleaning and pressing. Will definitely be coming back. A nice family owned business.

The original owner retired. The new owner doesn't provided the same service or prices. Prices have…read morechanged and increased. ranging from cleaning to hemming. been going there for over 10 plus years. sad to say won't be going back

Best Value and excellent customer service. On time,…read moremerchandise was ready as promised.

Service was prompt and went above and beyond to remove a stain from one of my silky dresses. I also…read morebrought in long pleated dress and they returned it so nicely pressed. I compared prices and their price was affordable. Thank you for the amazing service!

Fantastic mom-and-pop dry cleaner with genuinely outstanding customer service. You can tell they…read moretake a lot of pride in their work -- everything comes back looking crisp, clean, and handled with care. What stands out most is the consistency and attention to detail. Friendly staff, great communication, and quality you can trust, even with more delicate items. Really refreshing to support a local business that cares this much about both their craft and their customers. Highly recommend.

They are great people. I use to go to a different cleaner for years. I asked them to hem my…read morecurtains and everyone one of them were uneven. Then the last time I went I asked them to sew a 4 inch hole. It took 1 week and it still wasn't fixed. Got this they had to send it back 3 time. Their cleaning, has always spot on to!

I've recently switched to this dry cleaner because the service is excellent! The owner Girish is…read morepleasant, professional, and even remembered the item I brought in when I went to pick up. He definitely seems to know his clients and pays attention to detail. They definitely will be a returning customer.

I will from now on bring all my dry cleaning needs to this dry cleaners. For starters the service…read moreis the BEST around here and with Great results after the dry cleaning is done. I came for the first time here a couple of days ago and I just picked up my boyfriends 4 fancy shirts yesterday, and WOW perfection ! And not only that but the attention given by the counter attendant working here to every customer coming thru the door was so respectful and was so personable and he even remembered my name when i came back to pick up... I love that kind of service. So thank you for A WONDERFUL job University Town Center Cleaners ! I highly recommend this place. And ' I'll Be Back '