Called for a cab, recorded message says customer is unavailable. Had to call someone else.read more

I would just like to say the Owners of this business Rock Out.!!! I say this because my partner…read moreand I were left at the border by some unknow bridge bus and checker cab picked us up. We did not get charge for the ride to out hotel .They are caring and that is why we used them again to go all over Ste Marie.They have cheap rates and they are always on time. Checker Cab Rocks!!!!!!!

This place was excellent. We were stranded after our car broke down. The driver came and got us…read morefrom over an hour away, took us to a nice area downtown where we could walk around and sight see while waiting on the car to be fixed, then took us to pick it up. He was very nice, helpful and trustworthy. This really helped us and I can't say enough to how thankful I am for this place.

I can't believe that a company cant sch. a day in advance called for 1:30 pick-up the following day…read morewasn't told that I had called the next day. as with the traveler from CA. when calling to conf. I was told the night person didn't know his sch. and either way he wouldn't pick her up anyway because she wants to go to places that don't exsest , she's 88 and dosn't know if a business is no longer their, she has been in the soo for 51 years places do close

This taxi no good not reliable very disappointing results everyday i have to wait have day over to…read moreget my ride to pharmacy for 9am. And I have an account and they make $200 a day from me. Its time to switch to new cab that can work with me.

I called Friday December 23rd 2016,…read more Just about 10 minutes ago now, and spoke to the rudest individual I've ever spoken too. Listen!! To all you mom and pop companies out there trying to make it. If you speak to your customers the way Cruz Cab does, you'll be sure to be out of business. However, if you take constructive criticism to heart, and actually care about what your customers say, you'll go far. Also please note, if you can't provide a service due to weather restrictions, demand or what have you, a simple yet sincere apology goes a long way. If you're going to be rude about it, than you've just lost a customer for life and this isn't the job for you.

I called for a cab to come to my house for 8:45 a.m. for an important job interview. He showed up…read moreearly. My friend waved to him from the door. Driver saw him. Less than 2 minutes later as I was putting on my coat, he left! As I chased him down the street he finally stopped. He made me walk a block to his van. He didn't bother to turn around & pick me up. I have a leg disease & I was in pain & tears by the time I reached the van. He said not one word to me. Drove 1/2 mile then charged me $10. He didn't even apologize. I will never use this cab service again!

I booked a week in advance and confirmed the day before for 1030am pick up from Canada to Michigan…read more The driver didn't show up until 1115am and she was confused and waiting for more people that they didn't tell us about. They packed us like sardines and I almost missed my flight. Totally unprofessional.