This place is probably the only government owned facility that actually runs properly, the staff is…read moreextremely helpful and actually care, never a long wait.

There really isn't much choice of places to go for services in getting your license or plate title…read moretransfer or renewal. But this place has improved a lot on service time and helping in a timely matter. Plus staff are friendly which helps with frustration.

They know they open at 8am, so why in gods name aren't they ready to serve the people. Just a bunch…read moreof government ladies sitting at their computers messing around for another 15 or 20 minutes while people who are trying to get back to work try and wait patiently.

0 stars needs to get on the same page. All workers ask for diffrent documentation. I have been here…read moretwice now and still no results. Now I have to go back a third time with diffrent documentation. This place is a S*** show worst place ever.

Very efficient operation at this location. Staff from front door to actual time at clerks window…read morewas easy, peezy. Extra friendly staff.

I cannot say enough about how well I was treated at the Driver License Office in Orange City. My…read moredrivers license expired and I was in need of a Florida ID Card. My daughter took me there to obtain the card and I was treated well by a Rep in Window #14. Please, if you can, find who she was and tell her how much I appreciated her kindness shown to me. I left there with my new ID card in hand. Thank you again all of You in the Bureau. You have a very tough job. JFK

You have to set an appointment online to be able to do anything at this DMV. For whatever reason…read morethey send you a text to your phone and you have to verify it's you while booking the appointment. It was not working for me and I had to use my sisters phone. So keep that in mind. When you arrive you use a kiosk to sign in and wait for your number to be called. Theres a large tv that keeps track of the numbers that have been and are being called. The waiting area is huge and has a lot of seating. One thing I didn't like was theres no directions to the stations once your number is called. I had no idea I needed to go to the back past the sliding doors. I waited 10-15 before my number was called.

Terrible location. Terrible service…read more I had an appointment canceled while in the bathroom before my actual appointment time. The clerk was not helpful. I had to wait in line to get a new appointment. This is a bad location in a bad area. Be careful here...

Anyone not giving this place five stars has never had to deal with what you need to accomplish here…read morein another state (well, New Jersey at least). Instead of grunts (meaning someone making a sound rather than saying a word) about being in the wrong line or having the wrong form, people here speak to you and are actually helpful. License, car title, specialty plates, CWL, etc. I have always walked out of here thinking, "That was way too easy."

I have paid via check since moving to FL in 1998 & this year when I tried to pay via check, the…read moreyoung lady went to ask a question of a person who appeared to be a supervisor (my checks have never had my address printed on it -- the one they just verified in order for me to update my DL) and ultimately returned making me aware she couldn't accept my check because my address was not on the check. If that was the "rule" for the Tax Collectors Office, why would she need to make inquiry in the middle of my transaction. Very disappointing as there was nothing posted anywhere that was a requirement and it has never been a requirement.

So some good and some bad here. Easy to make an online appointment, which does VERY much make…read morethings faster than just walking into the office. However, it is still a hefty wait regardless, with my most recent appointment wait being a bit over an hour and fifteen minutes. It may also depend on what type of activity you wish to do while you're here. I do very much like the screens that show you were you are on the wait list. Your number will not appear until you are about 10 or less on the list, but it is nice to see some movement when you do get on the board. The staff does move things quickly and is very knowledgable. Once we were back to a desk it only took about twenty minutes to process both my husband and I for our new licenses with address updates. Overall: B- Takes quite some time, even with an appointment. Knowledgable staff helps move things once you do get called.

Very quick wait time. Served by a ms kasem. Very unhelpful and rude, rushed me through my entire…read moresession and didn't help me resolve my issue at all

I LOVE THIS DMV! I am a new Florida resident and came in today to switch my license. The facility…read morewas BEYOND clean, and every single employee had a smile on their face and an amazing disposition from the second I walked in the door. Appointments are not required, you just grab a number and take a seat. There was not a long wait, and the process was very organized. When it was my turn, I was directed to Dorothy, the SWEETEST woman ever! She was very cheery, helpful, and knowledgeable, making me feel welcome and the process go smoothly. Maybe my standards for DMVs are skewed from my atrocious CT experiences all my life, but I genuinely recommend this one for all of your needs!

Fastest and friendliest DMV in the state! I was in and out in less than 15 minutes when I went to…read morerenew my license. We drove out of our way to come to this location for that exact reason. For being a government entity, they sure are efficient.

The wait was rather long, but the staff was very friendly. We got Bonita and she was most helpful…read moreas we had several things to take care of. She accomplished them and also suggested a few other things we could do so that we wouldn't have to come back for a long time. I would give her an excellent rating.

Bonita was incredibly sweet and helpful I had an amazing experience at the Citrus County DMV. My…read morewait was under an hour, and every time I've been here it's never exceeded two hours. I'm honestly appalled by the bad reviews, because every visit I've had, the staff has been extremely kind and efficient. Come to Las Vegas if you want to see what a real DMV experience is they'll have you waiting 12 hours and still won't call your name. Bonita deserves a raise.