There really isn't much choice of places to go for services in getting your license or plate title…read moretransfer or renewal. But this place has improved a lot on service time and helping in a timely matter. Plus staff are friendly which helps with frustration.

spouse just back and stated how efficient it was! He was in and out at 230 pm…read moreand everyone was helpful.

This was the best DMV experience my husband and I have ever had! They move quickly and got…read moreeverything taken care of that we needed. Though the line was long, we were in and out in no time. We were told to get there at 7:30 in the morning, but we ended up getting there closer to 9:00 and it wasn't an issue. We were probably in and out under an hour. The only reason this is a four star instead of a five star is because they have a bizarre musical chair system during Covid. Instead of a line with six foot delineated marks on the floor, you move from chair to chair where another person was sitting and no wiping down in between. It seems less sanitary, but I guess some appreciate the chairs. We mostly stood, because often moments after sitting, you were up moving to the next chair, they were that efficient. Our first trip was to get our driver's licenses. We just got married, so I had our marriage certificate for my name change, and we both had our birth certificates. Fortunately, I also happened to have my divorce decree, though I had a driver's license from our previous state with my new last name. My husband also was previously divorced.. why don't men have to prove it? Anyway, Kayla was amazing and took care of everything. We made sure to let her supervisor know! Second time was car registration for both of us. This is also a reason for four stars and not five. The person helping us walked to the supervisor station and where people were standing around chatting about a television show for several minutes. When she came back she said she had a copy of our marriage certificate and she said she had to get an exception as the title of my car was in a different last name, but my marriage certificate was on file. I told her that I brought my marriage certificate, but she hadn't asked. She rolled her eyes, but was otherwise efficient... Not as friendly as Kayla, but hey, I was there for efficiency. Other low score as we asked for both of our names on both of the vehicles. When we got the new titles in the mail it only had one name on each. So, overall, moving rapidly through... 5 stars Kayla... 5 stars Not to be named person 3 stars Musical chairs 3 stars Let me know if this review helped!

0 stars needs to get on the same page. All workers ask for diffrent documentation. I have been here…read moretwice now and still no results. Now I have to go back a third time with diffrent documentation. This place is a S*** show worst place ever.

Very efficient operation at this location. Staff from front door to actual time at clerks window…read morewas easy, peezy. Extra friendly staff.

I cannot say enough about how well I was treated at the Driver License Office in Orange City. My…read moredrivers license expired and I was in need of a Florida ID Card. My daughter took me there to obtain the card and I was treated well by a Rep in Window #14. Please, if you can, find who she was and tell her how much I appreciated her kindness shown to me. I left there with my new ID card in hand. Thank you again all of You in the Bureau. You have a very tough job. JFK

You have to set an appointment online to be able to do anything at this DMV. For whatever reason…read morethey send you a text to your phone and you have to verify it's you while booking the appointment. It was not working for me and I had to use my sisters phone. So keep that in mind. When you arrive you use a kiosk to sign in and wait for your number to be called. Theres a large tv that keeps track of the numbers that have been and are being called. The waiting area is huge and has a lot of seating. One thing I didn't like was theres no directions to the stations once your number is called. I had no idea I needed to go to the back past the sliding doors. I waited 10-15 before my number was called.

After a nightmare experience yesterday at the Lee Vista office--where I was rushed out in under 4…read moreminutes by a rude clerk at Window 9--I came to the Sand Lake Office today and had the complete opposite experience. Stephanie Vasquez at Window 2 is a absolute star. She was patient, professional, and took the time to actually help me with my documents instead of staring at a timer. She turned a week of DMV stress into a 5-star win. If you need your license or ID handled with actual care, drive past Lee Vista and come here to see Stephanie at Window 2! She is the gold standard for customer service.

I've had great luck with the Lake Mary tax office over the years. Usually in and out in 30-40…read moreminutes. I was due to renew a license and decided to stop in the Monday after New Year's to get it done. Fortunately for me I setup an appointment online in advance because when I arrived this place was more packed than I had ever seen it. My appointment was for 1:45 pm and I arrived at 1:15 pm. I checked in at the front desk got my number and was called up 5 minutes later. I was out the door by 1:35pm simply amazing! I highly recommend scheduling an appointment versus doing a walk-in. Wait times on walk-ins were over an hour. The young woman helping me with the renewal process was super friendly and helpful. Be sure to pay via check because you will save yourself a few bucks versus using a credit card. All-in-all, great experience overall. The biggest issue I had on my last few visits was with the parking, other than that, no other complaints. Will be back.

I've gone to the office in downtown Sanford for years, but if I'm out and about in the LM area have…read moreused the two off Primera. Each experience is good, the place is well lit, clean, and the people get the job done. I have experience elsewhere and would love to send some of the other "reviewers" there for a couple visits so they could gain some perspective. For a County Government service, I'm super impressed.

So some good and some bad here. Easy to make an online appointment, which does VERY much make…read morethings faster than just walking into the office. However, it is still a hefty wait regardless, with my most recent appointment wait being a bit over an hour and fifteen minutes. It may also depend on what type of activity you wish to do while you're here. I do very much like the screens that show you were you are on the wait list. Your number will not appear until you are about 10 or less on the list, but it is nice to see some movement when you do get on the board. The staff does move things quickly and is very knowledgable. Once we were back to a desk it only took about twenty minutes to process both my husband and I for our new licenses with address updates. Overall: B- Takes quite some time, even with an appointment. Knowledgable staff helps move things once you do get called.

Not exactly someplace I imagine you would go for fun but they DO seem to attempt to get you in as…read moreclose to your appointment as they can. While there were a lot of people there things did move so you could see progress. I do appreciate the fact they have a screen with numbers so you know have a better idea on how much time until you are called up for your appointment.

I LOVE THIS DMV! I am a new Florida resident and came in today to switch my license. The facility…read morewas BEYOND clean, and every single employee had a smile on their face and an amazing disposition from the second I walked in the door. Appointments are not required, you just grab a number and take a seat. There was not a long wait, and the process was very organized. When it was my turn, I was directed to Dorothy, the SWEETEST woman ever! She was very cheery, helpful, and knowledgeable, making me feel welcome and the process go smoothly. Maybe my standards for DMVs are skewed from my atrocious CT experiences all my life, but I genuinely recommend this one for all of your needs!

Fastest and friendliest DMV in the state! I was in and out in less than 15 minutes when I went to…read morerenew my license. We drove out of our way to come to this location for that exact reason. For being a government entity, they sure are efficient.

Bonita was incredibly sweet and helpful I had an amazing experience at the Citrus County DMV. My…read morewait was under an hour, and every time I've been here it's never exceeded two hours. I'm honestly appalled by the bad reviews, because every visit I've had, the staff has been extremely kind and efficient. Come to Las Vegas if you want to see what a real DMV experience is they'll have you waiting 12 hours and still won't call your name. Bonita deserves a raise.

The wait was rather long, but the staff was very friendly. We got Bonita and she was most helpful…read moreas we had several things to take care of. She accomplished them and also suggested a few other things we could do so that we wouldn't have to come back for a long time. I would give her an excellent rating.