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Drive on Time Motors

1.0 (1 review)
Open • 9:00 am - 5:30 pm

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2 years ago

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Orr Toyota Searcy - Orr Toyota of Searcy - Gregg Orr Auto - Gregg Orr Companies

Orr Toyota Searcy

(15 reviews)

Ok, so we are week 1.5 into a 3 week 8 state road trip. We get in my mom's new Toyota highlander…read moreand the A.C. IS not working. I pull out yelp and find this is the closest dealership. We make our way here after mom did everything she knows how to get the a.c. working. I suppose that perhaps the Freon (or equivalent) might be low. Hoping for something that easy, we pull in. The staff were super helpful and worked diligently to diagnose the issue. After a few moments it was discovered that the a.c. had not actually been turned "on" you can imagine the laughter that erupted from my mom's friend and myself much to mom's chagrin. The guys helping us were awesome about it and gave us some waters for our trouble. They stayed professional and courteous while we were there. I hope they laughed just as hard as we did after we left.

Took my vehicle in for service and work on a few things. Was told they could not figure out what…read morewas wrong after doing a diagnosis and also told me they changed and bulb which they did not. I gave them a pass on this one because it was the second shop that didn't know how to fix the problem. then I scheduled service online a week in advance and they call you to actually get you down. Never heard anything, no call or email and when I called they said they would read back out later, never happened. They only get 1 star because I can't choose 0. Terrible service department and customer service isn't any better

Drive on Time Motors - usedcardealers - Updated May 2026

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