The last few times we were there the food and service were brutal. The worst was Aug. 14, 2017 between 6:30 pm and 8:45 pm. We waited an hour, service was absolutely horrendous and the food was very cold and uneatable. The waitress was unapologetic and didn't seem to care. We never received our coffee, after about half an hour my husband finally got his soup, which was a half a bowl of soup that was poured and left sitting on the counter for about fifteen minutes. Needless to say it was ice cold. Refused it and the waitresses reply was OK! Then after about another half hour our meals came. Mine was spaghetti and meat sauce. I received my spaghetti, which was quite a big plate full, but there was one little scoop of so called sauce on top. The sauce was all hamburger meat with very little to no tomato sauce in it. There was probably enough so called sauce for about a fifth of the spaghetti, if that. The spaghetti wasn't drained properly so I had lots of water sitting on the bottom of my plate. I mentioned to the waitress about there being no sauce and she replied it was pre-measured and would take another twenty minutes to do more sauce. I scraped whatever sauce I could with each fork full, but found I was chasing little pieces of meat around my plate. I ate very little off of my plate...disgusting! My husbands meal wasn't much better. So after an hour wait, terrible service, no coffee, cold food including the pasta, we left. I said at the cash register that I can't believe we are paying for this "shit" and told the waitress how horrible the food was. Still no apology and she didn't seem to care. I was going to call the manager the next day, but regretfully didn't. So, after paying $34.00 we both came home and ate!
A once regular customer...NEVER GOING BACK!! read more