My rating is based on my following, personal experience. I found Dr. Fell by searching on the…read moreInternet and joined One Medical just for him. Called O.M. after joining and made appointment for today, Monday, Dec. 8. On Friday, Dec. 5 late afternoon, just ONE business day before the appt., I get a call from O.M. telling me Dr. Fell's office cancelled my appt. because they do not accept new patients anymore. 1. Why was appt. available and booked if Dr. Fell does not accept new patients anymore? 2. Why notify me end of day on Friday, one business day before the actual appt? 3. Why not having the decency/courtesy to call me directly to let me know? Perhaps Dr. Fell is indeed a good doctor (I did not get a chance to experience), however, given the way HIS office/people handled this matter, makes him a terrible leader. And as we all know, the buck stops with the boss. Disappointing, to say the least.

I've been seeing Dr Fell for years, even after my company stopped giving me free one medical…read moremembership. He's been THE BEST doctor i've had. Thank you Dr Fell for everything you do!

I had been putting off getting a colonoscopy for about 5 years because I really didn't like the…read moreidea and couldn't find a doctor I felt comfortable with. I actually chose a couple of doctors before but ended up canceling both times. Finally, after more searching, I found Dr. Kristina Hobson in Los Gatos. To be honest, when I first walked into her office, I was already looking for an excuse to cancel again. But once I spoke with her, I was really impressed with her knowledge and the way she explained everything, so I decided to keep my appointment. Today was my procedure at Silicon Valley Surgery Center, and I had such a great experience. The facility was clean, calm, and very nice. Every single person I interacted with was wonderful. From the front desk to Barbara, who helped review my paperwork everyone was kind and welcoming. My first nurse, Kay, was incredibly nice, knowledgeable, and professional. When she went on break, Nicole took over she was also amazing. I'm not a fan of needles at all, but she did my IV so gently and with so much care. Then Kat, the third nurse, took me to the procedure room she was kind, calm, and very professional. Dr. Michael Block, the anesthesiologist, was excellent. He actually texted me the night before to ask if I wanted to review everything ahead of time or on the day of the procedure, which I really appreciated. We exchanged a few messages, and then he spoke with me again before the procedure and explained everything clearly. He was confident, knowledgeable, and very reassuring. In the procedure room, I fell asleep within seconds and woke up quickly afterward feeling great. Within about 30 minutes, I felt completely fine. I was even able to take calls and respond to emails. And now, about Dr. Hobson ,she is truly a 10 out of 10. Honestly, the entire experience was 10 out of 10. From the office to the surgery center, every single nurse and staff member was exceptional. I'm a very detail-oriented and perfectionist person because of my job, so I don't say this lightly. Something I was so scared of and postponed for 5 years turned into such a smooth and positive experience. Thank you to everyone

$600 for a new patient visit and exam. Her advice also worsened the problem. I had a follow up…read moreappointment which I called in to cancelled yet they still charged a $50 no show fee. The front staff sits there and chit chat while the phone rings. Almost impossible to reach the billing department to reverse the no show fee; goes to voice mail.

I absolutely LOVE having Dr. Griffith as my primary care physician. He is such a great doctor. I…read morelove that he truly cares and takes the time to listen to me and discuss whatever problems I might be having. I always feel after each visit that I have just spent time with a Doctor that is a family friend. That he truly cares about me and my problems and I 100% trust all his referrals. My father was a Doctor in San Jose

Dr. Griffith is awesome. He is professional, personable, knowledgable, and a really nice guy…read more He treats you like a person, not a body part. He always answers your questions, gives practical advice and does not make you feel dumb. He will chat about family, jobs and life. I believe that is what helps him be a great physician. He listens to his patients.

I've been seeing Dr. Mohammed since 2019. She is an…read moreexceptional doctor, and I fully trust her to take care of my health. She is patient, compassionate, and takes the time to truly listen to your concerns without ever making you feel rushed. Dr. Mohammed, thank you so much for taking care of me for all these years. I appreciate you!

I had a solid visit. The doctor asked the right questions and made sure to go through my history…read morecarefully. They paid attention to the little things and made sure I understood what was going on. The check up felt thorough and nothing was brushed over. The nurse helped me through the process and was polite the whole time. It wasn't anything fancy but it was clear they know what they're doing. Felt like a place I can trust.

I have been a patient of Dr. Viet Hong Bui for many years, and I couldn't be more pleased with how…read morepersonable and accommodating they are. As a working professional and mother of two small children with a very demanding schedule, finding time for medical appointments is often a challenge, but this office makes the process so much easier. The heart of the front office is undoubtedly Trinh. She has been there as long as I can remember, and she is truly a blessing to the practice. Trinh is incredibly hardworking, cheerful, relatable and caring. She goes above and beyond to be accommodating with my scheduling needs, which I appreciate more than words can say. Dr. Bui is very lucky to have such a dedicated and sweet person representing the office. The Services and Convenience is One of the major highlights of this practice. Having the ability to get a Pap smear done right in the office is a huge plus for me, as it saves the hassle of scheduling separate appointments at different clinics. Overall, this office is professional and warm environment!

Dr. Viet-Hong Bui has been my PCP for about 25 years, about a year after I left Kaiser. I love…read moreher. I am a 90 year old woman and she often anticipates some of my gathering problems, but often sees through my fear and insecurity and helps me accept and appreciate the pretty good health I have at this age. She always has time for that "one more thing," which often turns out to be the main thing that I finally got around to mentioning. I love her AND her office staff.

Melissa helped me go from a 13.1 A1C to a 5.8 in a year. She made it possible by her encouraging…read moreand amazing professionalism and her ability to make you feel heard and respected. Literally the standard in which to hold all other doctors. I hope she is happy and healthy in whatever future she decides next. I have no doubt she will be missed by many pf her patients myself very included.

Best doctor ever. I'm so sad she is leaving. She has been my doctor for over 10 years. Anyone know…read morewhere she is leaving to? So sad that we are not told if she is going somewhere else? I need to find out.

I am so glad I found this place. Dr. Larsen is very knowledgeable and friendly. She put me on…read moremedications that my pcp didn't think I needed. I will def keep Dr. Larsen as my naturopathic as long as I am able to. The front desk staff is super friendly. They are prompt in emailing you back. Thank you.

I was working with Dr Caitlin for a long time until I moved to a new city. Their office is calm,…read moreclean and you will always be greeted with a smile when you arrive. They honor their appointments and treat you with care. I especially liked how Dr Caitlin would listen to me and make sure I understood the protocol and lab results when I would have them. They have an online patient portal where you can see all results from previous labs, visit notes from the Dr and even message your Dr directly. I appreciated how Dr Caitlin felt so accessible and if I needed anything I could get an answer fairly fast.

Dr. Nguyen is amazing - sympathetic, caring, and thorough. She listened to my concerns and worked…read morehard to find the right treatment plan for me. I would give more than 5 stars if I could.

My first visit here was during the current pandemic, so of course, I was ready for unhappy…read moreemployees and frustration. Much to my surprise, the employee at the front desk (Jasmine I believe) was incredibly friendly and sweet. Once I was taken back by the medical assistant, the same kind mannerisms continued. Then when I met Dr Nguyen, she listened thoroughly to any concerns I had, and then ordered a battery of tests. I was floored. My last doctor in my hometown told me any issues I had was solely because I just "needed to go on more dates" with my husband and exercise more. Dr Nguyen also quickly responded to any questions I had on the MyCare system. Definitely recommend this whole office.

My Mom is seeing Dr. Le for nearly 7 years. I cannot say enough wonderful things about Dr. Le. As…read morean internal medicine specialist, she truly stands out for her remarkable expertise, compassionate care, and personalized approach to medicine. From the very first appointment, Dr. Le took the time to listen attentively, address every concern, and explain medical details in a way that felt both thorough and reassuring. One of the qualities I appreciate most is her commitment to follow-up care. She consistently checks in with phone calls to ensure that treatment plans are effective and that my Mom is progressing well, which provides an incredible sense of support and connection. Dr. Le also goes above and beyond by suggesting services and specialists outside of her direct practice when necessary, ensuring that every aspect of my health is addressed comprehensively. This holistic approach reflects her genuine dedication to patient well-being. Front desk staff are exceptional and humorous. These people are busy saving lives, they are not there to make small talks and discuss lunch plans with you. Give them a break. Be patient and kind. You'll be amaze what you'll receive in return, in term of care.

Horrible staff and does not open on time. Waited outside for them to open and had seen staff inside…read moretrying to hide. Very unprofessional for a medical clinic to do this, even if it's by appointment only. Had elderly ladies waiting outside for them to open up and it's over 90 degrees. They didn't open up until after 30 mins from their posted sign. Lunch is suppose to be 1230-130, and they didn't open up til 2pm

5 stars for Dr. Fulmer. I have only been to him a few times, but those times he listened and was…read morepleasant. 3.5 stars for his office: Trying to get a hold of the receptionist is hard. Dr. Fulmer said he would call when some test results came in, but I never received a call. I called 7 or 8 times over the 6 business days after the results should have been in until I could get the results. One more thing: The walls in this office are so thin. I could easily hear every word in the next patient room. I guess it isn't a big deal, but it just seems like it should be more private.

I've been seeing Dr. Fulmer for a few years now and I consider him the best primary care physician…read moreI've had. I moved a lot as a kid and have probably had 20 doctors in the multiple cities I've resided, so I consider myself an authority. Dr. Fulmer is a great guy. He's extremely thorough and he TAKES TIME with you on every visit. He has an old school approach that makes you feel like he knows you and cares about you. I have to say that doctors who spend 2 mins with you and throw a prescrip at you are garbage, especially when guys like Dr. Fulmer exist. Highly recommended. You won't be sorry.