From the owner: Moderne griechische Küche und Delikatessenshop, vegetarisch, Bio, große Frisch- Fischauswahlread more

Just a careful word of warning, keep in mind that they do state that they have breakfast but it is…read moreNOT included with your stay. We found that out at check out. The place is clean and the front desk staff is generally inviting. We found that not all the staff that work in the hotel are courteous. I don't know if it's because we were pegged as americans or what. We mentioned it to our local friends and, unbeknownst to my wife and I, they called the hotel and complained about the service at breakfast. We did not know he had contacted the hotel until after. He felt embarrassed about our experience. My wife and I didn't take it personally. We had the worry that we would get to the hotel after hours but were told that if we knew we would be late we would be given instructions on how to get in the door and that our keycard would be waiting on the front desk. We found that quite nice. The room was a little smaller than expected but that was our fault for not paying great attention to the online pictures and descriptions. Would we stay there again on our way through Augsburg? Probably not. But four stars regardless.

When we first arrived to the city of Augsburg and saw the hotel from the outside, i though "where…read morethe hell did we get ourselves into" small, and not very inviting from the outside; however, having a cranky toddler in need of getting out of the car, we gave it a try. Upon entering the hotel, the host was very welcoming and accommodating to our language needs, as our Deutsch is "einbischien ". When we got into the elevator and staircase, i thought, my god this is tiny, but walking into the room we noticed they really maximized their use of space because everything was very spacious. Their breakfast buffet was DELICIOUS and with a large variety. Definitely recommend this hotel