STAY FAR AWAY FROM THIS PLACE!! Honestly I wanted to write a good review but this was absolutely a horrible experience and the owner, Saskia, has horrible customer service, unethical, and overall it seems that her only agenda is to make the most from you there! I left the studio in tears and want to give everyone a forewarning before you decide to book with her.
I reached out to this studio earlier this year to book my session for my first borns newborn photos. Her work looked great and I wanted something special for our first child. Her prices upfront were crazy! I know photography is expensive however I know in other places you can find things a lot cheaper. Unfortunately out in VA and North Carolina, which is where I live, the prices are steep compared to other places I've lived. There aren't many out here so I think that's why they're able to up the prices. Dreamy baby did have some cool sets for pictures and ultimately that why I went with her.
So I guess in December 2024 there was a promotion where you pay $500 for a $600 gift card...basically $100 off your session. I contacted her after December and she said that deal is over but if you book right now I'll let you use it. I said perfect do you usually have other sales? My son wasn't due till early April so I was willing to wait for a special since it is A LOT of money. She said this was the only sale they do. So I jumped on it and booked. LITERALLY a week later she comes out with an email that has another special for booking. I did the calculations and it came out to be $90 cheaper than what I was going to pay. This should have been my red flag to find someone else. I'll include the text messages but basically I just felt she was super shady. I also saw she had an all digital package and when asked about that she said that she no longer did it and will be taking it down from her website...but it's still up there.
So then comes the day where my son was born, I texted her the following day to let her know he was here and to schedule us. She booked us for almost 2 weeks later and we were set! Our session was for a Thursday, the 24th and the Friday before, the 18th, I reached out to let her know what props/backgrounds we wanted. I never heard a response back to confirm anything. Then the day before our session, 23rd, I reached out again because now I have no clue if we're good to go or not because I hadn't heard anything from her! I asked what we needed to bring and this lady tells me then that she had a price increase to the packages. On MONDAY...a few days before my appointment...is when she tells me there is a price increase. Not when I reached out to her that our son was born, not the Friday before to confirm, and not the day the actual prices increased. NOPE! She texts the DAY BEFORE OUR PHOTOSHOOT that there is a $200 price increase! I was livid! Again I booked with her, paid the studio session fee to save a slot, back in January! And I reached out to book before this price increase. You're telling me that if she would have seen us a little earlier I wouldn't have been slapped in the face with this extra $200!? I just felt this owner/company has no morals or integrity. My son had already been born, it's not like I could book with another photographer because most of them ask to book in the third trimester at the latest so that they could get them in for pictures before 2 weeks of age.
Upon showing up to our appointment my husband asked about this price increase and seeing if she will honor the price that was originally what it had been for 4 months since we booked it but continently increased 3 days before we showed up. She said no and basically I had to sit in that appointment trying to be friendly to this woman. I left there in tears spending around $1500. Because other hidden fees included shipping of the pictures and of course almost $90 worth of taxes. I left crying and am praying that over the years I don't look at the photos of my son and remember this person.
So I highly recommend taking your business elsewhere. read more