They were professional and knowledgeable and listened to my concerns regarding treatment. I have severe anxiety and appreciate them being so understanding read more

Getting care for special needs patients can have its challenges. There aren't many that can accommodate in San Diego, but this place did. They walk you through everything. They made it easy to get care, no headaches. Would highly recommend! read more

The service here was incredible. The staff is so knowledgeable and kind. This especially goes to the dental hygienist I was seen by, Kim, who made the experience feel so comfortable. read more

I came into the office today as a new patient and was so impressed with how well I was treated! I had my cleaning with Kim, the hygienist, and she was amazing. My teeth feel SO clean! I have braces, so I know cleaning my teeth was a lot more work, but Kim was so patient and gentle. She talked me through everything she was doing and made sure I was comfortable the entire time. Such a great first experience. I'm so happy I found this office and I'm actually looking forward to seeing Kim again for my next cleaning! Highly recommend her! read more

This place is amazing, after years of pain and bad experiences I finally found Dreamtime and every sedation has gone very well they saved my mouth and I'm not scared of the dentist anymore. I would highly recommend to anyone. read more

This is my children's dentist and I totally recommended. Very good customer service and professional with the cavities treatments

Very compassionate and professional with my special needs daughter. Great experience read more

Nice staff very careful to take care patients. They are professional and wanted patients to feel comfortable during the time under treatment. Very on time and efficient. read more

Isabelle and everyone else at Dreamtime Denitry are extremely friendly, helpful, and competent in all aspects of their Dental business. They are always a positive experience, whether in the office or on the phone. My son and I have been with them for 10+ years. Excellent service. read more

Everyone here is very professional and friendly. The doctor was great, took the time to explain everything, and made me feel comfortable. The staff are really nice and welcoming, and the office is always clean and well organized. Overall, I had a great experience and would definitely recommend them! read more

Do not go here!!! The office manager alone is a reason to not go. She claims she's in charge will not let you speak to the owner or dentist in charge. I had work done a few months ago and am having server pain in a tooth that was supposed to have had a root canal done and should have no feeling in that tooth. I called a few weeks after the procedure durning work hours and got the after hour voicemail and I let a detailed message asking them to call me back and stated that it was still durning business hours but got the machine. I never received a call back. I called back now months later and was told that my future work was not approved and I said that's not what I was calling for. She told me to lower my voice or she was going to hang up on me if I didn't so I lowered my voice continued to tell her I needed an appointment to look at the tooth they had already done work on and she started to talk over me I asked her to please stay quite while I finished talking and she hung up on me. I showed up to the office a few minutes later to hopefully talk to the owner or dentist in charge (not the office manager) and the doors were locked. I tried calling multiple times with no answer. I waited a few mins and saw the younger sweet office girl go out to her car and asked her nicely if she could schedule me an appointment or have someone in charge give me a call (not the office manager) she said yes give her a bit. I went home and received a text "Hi, you need to contact Medi-Cal/Denti-Cal and find a dental office that can see you. They will help you find another dental office that can suit your needs. Thank you" I responded "I'd like a call from the owner or dentist in charge please." She responded "I am in charge- you need to contact Denti-Cal and find an office to see you. There is nothing more we can do for you. Thank you" read more

Dreamtime Dentistry - Message from office admin. - General Dentistry Near Me - Vista, California

change of filling and teeth cleaning. dentist done a great job on cleaning teeth and changing the filling. about the office experience it was great and smooth. read more

I've been coming here for years and the Doctor Watkins and his team is amazing. Great customer service. They are very professional. They always seem to accommodate my needs. I highly recommend them as a family Dentist. read more

Everyone was very friendly and appointment went smoothly. Happy to have found Dreamtime Dentistry.

I've been coming here for years and the Doctor Watkins and his team is amazing. Great customer service. They are very professional. They always seem to accommodate my needs. I highly recommend them as a family Dentist. read more

Outstanding dental practice. We are so luck to have found them. My daughter cannot have local anesthesia and needed full sedation. It was a nightmare trying to get dentists to work on her and as a result, she was in extreme pain and needed extensive work. Dreamtime staff and doctors are outstanding. They are patient, caring and did excellent work. My daughter had a very long operation with multiple root canals, crowns and cavities. That was three weeks ago, and she is pain free for the first time in YEARS!! They worked with MediCal, too, which was SO helpful. We had very little out of pocket cost. She will be going back for more work, and she is finally not terrified of the dentist. read more

I had a great experience with my daughter when she went in for treatment I was updated on whet ever changed or was needed. They were very welcoming and nice since the store my child is a bit shy n timid with new places and people but they did not force anything they went along with how she responded to them. The day of her produce they let me know how everything went and what to expect they always remained me of what was going to be done and what to expect. I would 100% recommend for small kids like mine she's 3 and she didn't fuss about anything with them at all! read more

Have been taking my daughter here for over a year now I love the staff And Dr.Watkins explains everything so well he is very gentle. My daughter has anxiety and requires sedation we have always had a good experience here with her sedation. And I love that staff follows up with the parents after the child has gone home after sedation. I would give all staff a 5+ rating . And there beautiful new office in vista is spacious also nice waiting area for parents. read more

Horrible place. They upcharge ridiculously. I get times are tough but to make your $$$$ by doing procedures that are unnecessary is ridiculous. read more

I cannot thank them enough ! they made my visit with my six-year-old son who is autistic and ADHD so comforting for him and my self . The dentist and staff are so amazing they make you feel at ease . My son went in to get dental work he had to be sedated because he's so scared of the dentist but not anymore he now loves the dentist and I'm so grateful for everyone at dreamtime dentistry I will definitely refer my friends and family here! read more

I have been going to DreamTime Dentistry for over 7 years and have referred several people. I moved out of Carlsbad and would travel 30 minutes because the Dentists and Dental hygienist are great! Unfortunately, because Veronica is extremely rude and snarky I will be ending my services with this dental facility!! When someone is explaining how they have multiple insurances you don't need to constantly cut them off in conversation and be extremely rude. It's funny how I called a new location 15 minutes after our conversation and they had zero issues when I explained to them my insurances, which they were able to locate and confirm in less than 30 minutes. read more

I can't believe grownup me is saying this, but I enjoy coming to the dentist! Logistics are super easy, whether booking and modifying appointments via email, phone, or the online ZocDoc system; scheduling is a breeze. I've never had a problem parking during the weekday lunch hour either. All my services have been great, from cleanings, xrays, mouth-guard fitment, etc. Dr. Phan is clearly skilled at her job, and together with Marta they take great care of me. The social atmosphere makes this place stand out as a dental office, as everyone is very personable and friendly. Everything from procedures to billing very clearly explained, and getting in and out of here just seems so simple. As long as I work/live in North County, Dr. Phan will be my go-to! read more

I am sad to be leaving Dream Time Dentistry. It was a great practice at one time. I originally started coming (several years ago) because of the wonderful staff and Dentist. The dentist set up a treatment plan for me, to keep my gum disease under control. Dream time would do my regular cleaning and a dentist they recommended would do my Periodontal Maintenance. I would alternate between the two. This went on fine for several years. But something has changed within the last month with them. I went for my regular cleaning, and there was a new hygienist, she wasn't the best, even though I could see she was trying so I didn't complain. But when I was leaving, the Dentist that I usually see was sitting at the front desk. She didn't even speak to me. That was disturbing. Then I received a bill from them saying that I owe a co-pay for Periodontal Maintenance. They do not do my Periodontal Maintenance they do my cleanings which my insurance pays 100% for. I called to inquire about this and was told that I had been billed incorrectly all those years. The woman on the phone, Nancy she had been brought in to correct this problems. There was no incorrect billings, Dream time does not do my Maintenance. I was billed for what they had done, regular cleanings. Then she told me that she would have the Dentist review my case and if he agreed with what I was saying then they would not charge me. But she would wave the co- fee this one time because she could hear I was upset. REALLY! She was going to wave the fee because I was upset not because they were wrong to charge me for a service they didn't do. And the Doctor was going to review a plan that they had designed, to see if it was right. This treatment plan was set up by Dream Time, why all of a sudden are they charging me for a service that they had me go to another Dentist for. Didn't sound right to me. I asked her who Ryan Watkins, DDS was (His name was on the bill) as I had never heard that name before, she told me he was the owner and had been all along. Then I asked would I have the same Dentist and she told me she was no longer there but a new Dentist was. I asked if they notify when Dentist leave and she basically told me, No! So I won't be coming back. They changed the billing, and changed the staff and the practice isn't the same!! read more

10 years after our first time in this office and still so warm and cozy. We love this dental group and they keep my kids excited about the dentist. We never want another dentist. We miss you Mama Maggie she is having her own baby!!! read more

Dreamtime Dentistry - General Dentistry Near Me - Vista, California

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If you are reading this and you consider yourself a person who is afraid of going to the dentist, I would encourage you to give Dreamtime a call and see if they can help you. I have never worked with a dental group that takes care of me as well as Dreamtime. Dr. Phan does an amazing job at what she does. She is seriously the best dentist I have ever had. I have never been one to say that I enjoy going to the dentist for a teeth cleaning, but I can honestly say that I have a fun time when I go to Dreamtime. Her team remembers my name, asks me about any issues I had in the past, and makes great recommendations on things I can do to avoid any problems in the future. The reception team is super friendly and helpful. Their reminder system is great for me because I am terrible at remembering when my appointments are. Plus they have a toy chest! I would have loved that as a kid... Like I said, if you have an aversion to dentist offices, please consider Dreamtime as an option to help you get past that. They are great at communicating and will make sure you are comfortable. PS - Thanks for not judging my flossing habits Dreamtime team. :) read more

I would never recommend this place to anyone. Dr. Garcia was the dentist we saw. He had no bedside manner. He said things about my daughter's teeth, that were not fact. I went to another dentist today. And he couldn't even figure out how to get the overhead light placed correctly to look into my daughters mouth. He was horrible. I am reporting him to the dental board. And the receptionist was rude. The assistant was the only one who was nice. Run as fast as you can. They are crooks. read more

I'd give this place NEGATIVE Stars if I could. This morning was traumatic to say the least. My 3 year old had his first ever dentist app. If you know my son you know he's a pretty apprehensive kid. My son does not like medical anything. Ever since he was basically forced into a CAT scan machine he's pretty fearful of anything that looks anything like that. The dentist chair was no exception. At first he wanted nothing to do with it then he told me he wanted to be brave and sit by himself. So he did and we took this photo. Then the dentist came in and was just not kind. Not warm. Not friendly. I told him he needed to take things slow with my son and explain to him what was going on.. because you know, I'm his mama and I know better. And because he's 3. Come on. Instead he ignored me and of course my son freaked out. He started by lowering the chair without explaining that he was going to do that. The chair was pretty loud and actually startled me and my son wanted to get off right away since he didn't know what was going on. Then I finally asked if he could just sit on my lap. He said okay (he was clearly irritated) at this point he was basically forcing my son's head down commanding me to "grab his arms" and " hold him down" and of course I felt awful. The kicker (besides them wanting to x-ray my son before even LOOKING in his mouth. I obviously said no) was when the dentist was leaving he turns back to me and looks me dead in the face and says "remember, you're in charge. Not him." And walked out. I was blown away. The good news is no cavities. I am just so sad his first experience had to be traumatic because of a cranky not sympathetic person. I just can't believe this man attempted to say anything to me regarding my parenting. I am clearly in control of my child... but I don't just ignore his very real fear. A little patiences and kindness goes a long way and this place had NONE of those things... which I find very important when working with kids. read more

This practice is amazing! The staff is great and I don't feel like I'm being taken advantage of. I took my daughter here yesterday because she developed an abscess above her baby tooth that had a cavity. They got us in for an appointment so fast, check in was smooth and easy, the procedure was fast and painless for my daughter. She left saying she wanted to go back there every time! Thank you so much Nancy, Marysol, Marta, and Doctor Phan you were all so wonderful and clearly care about the patients care! We will be back! read more

Dr. Watkins has seen my 8 year old daughter twice. Once for an exam and also for a procedure under general anesthesia. Our experience was neither terrific nor terrible. The PEAK... (of the experience) was that the work was done quickly and done well. The general anesthesia prevented my daughter from a traumatic experience. The PIT...was the lack of "bedside manner". There was no conversation between Dr. Watkins and my daughter, despite her attempt at both appointments. I was uncomfortable that no explanation was given to my daughter pre-anesthesia. The receptionist was friendly and her follow-up call to check on my daughter was reassuring. One of the dental assistants was also very comforting post-procedure. Choosing Dreamtime Dentistry was more a decision based on insurance coverage than personal choice and my daughter will return. read more

My experience was rushed but stretched far too long. Over 2 hours. It seemed I was a training dummy for the new students fresh out of school. My X-rays took forever. Once the dentist actually arrived she was hurried and spoke a million miles per hour, it was hard to keep up and register and ask questions when she is speaking in such a hurried manner and constantly keeping things in my mouth. I felt like she was itching to just get me done and move on. I made an appointment, so you should've made your schedule accordingly to spend time with me and my needs. I suspected a cavity forming in my back upper teeth and she said after my cleaning she would check on it. I never saw her again and endured the longest polishing I have ever had with a student who was obviously nervous as hell. So, I don't know what's going on with my tooth and any preventable steps I could take, well, can't be taken because I don't know what to do. I was then escorted out and didn't leave with a piece of mind that I was taken care of and seen as a patient. The cherry on top was the child in the room across from me screaming at the top of his lungs. Plus their referral to a Periodontist was to a practice that was once a great place, but when the original doctor retired, a new guy took over, kept the name, and it has had bad ratings and has been downhill since. I feel I am having to do so much of my own research because they couldn't take the time and care. I'll be double checking and doubting my first recommendation next time when I go to my health insurance provider to find a doctor I need. I suppose this place doesn't specialize in adults and I wish I was informed of that. I will not be returning for my 6 month check up with Dreamtime Dentistry. read more

I took my 2 kids (4 year old) to Dreamtime Dentistry for a dental checkup. Dr. Ryan Watkins examined them and informed me that my daughter needed one crowns plus 6 filings and my son would need 2 crowns and several fillings. He said that the work would need to be performed by putting them under general anesthesia because the work to be done was very extensive. He said that without general anesthesia it would take seven or more visits to complete the treatment and that they would be traumatized by the end of the visits. I trusted Dr. Watkins and I agreed with the treatment plan. half way thought my son's procedure a lady came and ask me to sign authorizations to remove one teeth and place 5 more crown on his mouth. She said the cavities were way worse than Dr. Watkins thought at first. I asked if there was any other treatment option and she said "no". I was afraid of my son wake up from general anesthesia and then have to put him under again dance I make up my mind, so I signed the authorization. But it didn't feel righting then I canceled my daughters procedure (she was going to be the next) and took them for a second opinion. After taking X-rays and examination my daughters teeth, the new dentist found out she had only 2 cavities!!! The cavities were smaller enough to be treated just with fillings and no crown at all was needed at that point!!!!!!!!!! And no general anesthesia was needed either!!!!!!!! I told her Dr. Watkins diagnosis was much different from that. she double checked my daughters teeth, took more X-rays and told me that 100% sure she only had 2 cavities!!!! Just to make sure took my daughter to a 3rd dentist that also only found 2 cavities on her and no crowns needed!!!!!! Also she took a look on my son's pre- procedure X-rays and told me that out of the 7 crowns that Dr. Watkins put on him 4 of them were completely unnecessary being that 3 teeth had superficial cavities that could be treated with filling and one of them HAD NO CAVITY AT ALL!!!! Yes Dr. Watkins put a crown on a completely good health teeth. The new Dr. is assuming he maybe did it because this is the crown he put the spacer for the tooth he extracted, but in that case just a dental spacer is what suppose to be done because it is less invasive. Also after investigating his license with the California Dental Board I found out there is another case filed against him! Be aware Dr. Watkins is operating in a irresponsible, unprofessional, fraudulent and negligent manner. read more

Super friendly staff in a small office. :) They make you feel comfortable. Really great patient care!

Dr. Watkins has treated both of my young children. He and his staffs are wonderful. My kids loves them. I highly recommend Dr. Watkins to my family and friends! Thank you guys for all your friendly services and making the kiddos very comfortable. I will make my appointment as soon as I am establish with my husband's insurance. :-) read more

Unbelievably helpful and friendly staff. From phone call to finish. I could not be more impressed or grateful. Keep up the excellent work! A real service to our community. Highly recommended. read more

Best dentist and staff ever! My children have fears and special needs...Dr. Watkins and his staff always make sure my children are getting the best treatment and TLC. read more

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I have two Children and they have both been coming here for 4 years. My daughter for surgery and my son for cavities. I love that Dr Watkins is my go to happy face after all this time and the staff ladies are wonderful read more

Taking a 5 year old to the dentist can be a nightmare. Fortunately, Dreamtime Dentistry staff and Dr Watkins made our experience very pleasant. The front office personnel were extremely friendly and efficient and although small, the waiting room was very comfortable and kid friendly. As soon as we were done with the necessary paperwork, my daughter was called back. Before taking her x-rays, the tech very patiently and expertly explained the process to her (in perfect 5 year old lingo) which worked wonders to relieve any anxiety she was feeling. When it came time for the exam Dr. Watkins very thoroughly checked each of her teeth and reviewed the X-rays with my daughter and myself. The cleaning was made fun by the assistant who made sure to point out potential problem areas and tips to me as she worked. On the way out my daughter asked "When can we come back?" With great dental experiences like this there is no question where we will schedule her future dental appointments! read more

I can't say enough good things about dreamtime dentistry! I have been coming here for a little over a year. I have had two cleanings and two crowns done. Each time the experience was great. Maggie the receptionist is very helpful and has a sweet welcoming personality. She is very easy to work and communicate with especially with insurance questions! Dr. Phan is wonderful to work with also. She makes you feel very comfortable with any procedures that are being done. She is very thorough and knows what she is doing. In general I have a hard time going to the dentist but dreamtime dentistry has made it much easier for me. I highly recommend them. Thanks dreamtime, Sherri Burke read more

The staff and Dr Phan were very friendly and did a great job cleaning my teeth. However, after getting my X-rays, she determined I had two new cavities and that two old fillings needed to be replaced. This required two separate follow-up appointments to do two fillings each time. I hadn't had a cavity in almost 20 years, so I found this rather strange. I went to Dr Packard for a second opinion, and was told I had no new cavities and only one filling needed to be replaced. I'm so glad I got the second opinion, as I hate getting fillings and wouldn't want to go through all of that unnecessarily. Not sure if they were trying to get more money or what, but I would hesitate to trust their filling recommendations. read more

I hate the dentist, but after a freak accident two years ago and the best most caring service I could have asked for from Dr. Phan and literally everyone in the office, I have referred family members and friends. They are very clear regarding what it is you need and cost points. I recently returned and truly, my anxiety surrounding all of the work that needed performed was so much less knowing I am in excellent and genuinely caring hands. - Thank you so much Dreamtime Dentistry. read more